Director, First Line of Defense Supplier Risk Management

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Remote
7+ Years Experience
Fintech • Mobile • Software • Financial Services
SoFi’s mission is to help people reach financial independence to realize their ambitions.
The Role

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Who we are:
Shape a brighter financial future with us.
Together with our members, we're changing the way people think about and interact with personal finance.
We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
Role Overview:
As the Director of First Line of Defense (1LOD) Supplier Risk Management, you will be pivotal in developing and implementing Supplier Governance and Oversight within our TPRM program. This position is critical for ensuring effective supplier risk management for SoFi, enhancing operational processes, and supporting the centralization efforts of our SMO. You will provide expert guidance and leadership in building a robust 1LOD Supplier Governance framework, creating clear separation and effective collaboration with the Second Line of Defense (2LOD) TPRM team.
Key Responsibilities:

  • Strategic Development: Lead the strategic formation of Supplier Management framework and standards, aligning with enterprise risk management goals and regulatory compliance.
  • TPRM Program Maturation: Spearhead improving TPRM program capabilities, incorporating advanced risk identification, assessment, and mitigation strategies.
  • Process and Technology Optimization: Streamline TPRM processes and business requirements for technology integration to enhance efficiency, reduce redundancies, and improve supplier risk assessments and monitoring.
  • Risk Identification and Mitigation: Identify, assess, and mitigate risks associated with third-party suppliers, focusing on creating robust control environments within the 1LOD framework.
  • Collaboration and Support: Work closely with the Senior Director of the SMO, providing support in strategic planning and operational execution. Collaborate with 2LOD TPRM and other internal stakeholders to ensure cohesive risk management practices.
  • Standards & Procedure Development: Create TPRM standards and procedures for the 1LOD to ensure clarity, compliance, and operational effectiveness.
  • Training and Guidance: Provide training and guidance to internal teams on 1LOD TPRM activities, promoting a risk awareness and compliance culture. Serve as a subject matter expert regarding TPRM for contract owners and supplier relationship owners.
  • Performance Metrics and Reporting: Develop and monitor key performance indicators (KPIs) for 1LOD TPRM activities to ensure the program's effectiveness and continuous improvement, reporting on progress to senior management and stakeholders
  • Drive Role Clarity: Partner with Independent Risk Management (2LOD) to drive role clarity with defined responsibilities and an effective system of internal controls.
  • Ecosystem Management: Develop ecosystem management framework for third and fourth parties.



Qualifications:

  • Bachelor's degree in Business, Finance, Risk Management, or a related field; advanced degree preferred.
  • Minimum of 12 years of experience in risk management, specifically in developing and managing a TPRM program within a regulated financial services environment.
  • Demonstrated understanding of OCC/FRB regulations and other relevant standards of third-party risk management.
  • Proven ability to develop TPRM policies and procedures and to lead process improvement initiatives.
  • Strong leadership skills with the ability to guide and motivate teams towards achieving operational excellence.
  • Excellent communication, negotiation, and relationship management skills, with a track record of effective collaboration across various levels of an organization.
  • Experience in project management and the ability to manage multiple priorities in a fast-paced environment.


Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location.
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

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The Company
Seattle, WA
4,800 Employees
Hybrid Workplace
Year Founded: 2011

What We Do

For nearly a decade, SoFi has helped transform the Fintech industry by creating financial products and services that help people borrow, save, spend, invest, and protect their money better, so they can achieve financial independence and realize their ambitions. Whether it’s owning a home, saving for retirement, paying off their student loans, or helping our members invest - SoFi is there every step of the way. Want to learn more about how it works? Check it out here: https://www.sofi.com/how-it-works/

Our core values are at the center of how we help our 2+ million members get their money right. They are our guiding principles for how we think about serving our members, building our company, and most importantly, how we work together. At SoFi, it’s not just what we do - but how we do it.

SoFi is also proud to be the naming rights partner of SoFi Stadium, home of the Los Angeles Chargers and the Los Angeles Rams.

For more information, visit SoFi.com

Why Work With Us

Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our 2+ million members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.

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Employees engage in a combination of remote and on-site work.

You can work from anywhere! We take a flexible approach to the workplace, allowing employees to choose to be remote, hybrid, or in-office full time.

Typical time on-site: Flexible
Seattle, WA

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