Discovery hires the very best and brightest talent who are enthusiastic and passionate to fulfill the company’s mission of empowering people to explore their world and satisfy their curiosity.

In exchange for their talent and drive, employees are provided with an engaging, diverse workplace and the resources they need to learn, thrive and grow in their careers.

The Role

Reporting to the VP of Automation & Reliability Engineering, this position is critical to the mission of the Automation & Reliability Engineering team as part of the Global Infrastructure Services group. The core purpose of the role is to ensure that our complex technologies and systems are designed and operated for high efficiency and low risk. This includes participating in planning and designing infrastructure, monitoring solutions, metrics collection and reporting, and automation systems. The postholder has a background as an operations generalist and can work closely with our engineering and product development teams from the early stages of design all the way through identifying and resolving production issues. The ideal candidate will be passionate about a data and metrics-driven operations role that involves work across multiple IT and broadcast technologies and will also believe that automation is a key component to operating large-scale systems.

Highlights of the Role

Based in Bellevue, Washington, with remote opportunities, the postholder is part of a team supporting our three global Technology Operations Centers based in Sterling, VA, London, UK, and Krakow, PL. As a function these are the 24/7 Command & Control Hub for our media distribution and IT support services. The position is key to ensuring organizational improvements, consistently improving and maintaining our availability and uptime, establishing effective automation and monitoring solutions to deliver successes and areas of opportunity.

The Automation & Reliability Engineering team partners with engineering and workforce technology teams to advocate sensible, scalable systems design as well as building the best tools to diagnose, resolve and prevent issues. The postholder is an ambassador for automation and good design within GT&O and so should be a great communicator and enthusiastic champion of operational excellence.
In advocating and participating in good design practices and data-driven process and systems improvement, Automation & Reliability Engineers service the internal needs of the Technology Operations team, the broader GT&O organization, as well internal customers across myriad technology and business teams. The postholder may be assigned on a permanent or rotating basis to a focus area that could include:

- Monitoring tool ownership, including establishment, configuration, administration, and operation of one or more monitoring tools or platforms.
- Technology operations service improvements, involving metrics collections and reporting as well as configuration, incident, problem, and change management workflow and automation analysis and design.
- Enterprise and digital platform and application performance and capacity assessment and design in the service of increasing efficiency, exceeding availability and performance SLA’s, and meeting disaster recovery requirements.

The Postholder is expected to work regular office hours but during large events should expect to work outside of this including weekends and nights occasionally.

Responsibilities

- Own or assist in the configuration of monitoring and alerting systems in support of observability goals for myriad systems and services, including our public-facing services.
- Evaluate incident response requirements and workflows and contribute towards constant improvement through process improvement and application of automation.
- Gain deep knowledge of our complex applications
- Assist in the roll-out and deployment of new product features and installations to facilitate our rapid iteration and constant growth.
- Drive efficiencies in systems and processes: capacity planning, configuration management, performance tuning, monitoring and root cause analysis
- Participate in objective no-blame post-incident analysis and review process
- On behalf of operations be on point for capacity planning and to help the team anticipate and prepare for growth
- Develop tools to improve our ability to rapidly deploy and effectively monitor custom applications
- Support the creation of end-to-end availability and performance of mission critical services. Build automation to prevent problem recurrence. Partner with specialists to build automated responses for non-exceptional service conditions.
- Develop reliability tools and frameworks for use by all operations teams
- Ensure all key services are measured, monitored and raising alerts when needed
- Partner with specialists on automating the deployment and configuration processes
- Develop tools to improve our ability to rapidly deploy and effectively monitor custom applications in a large-scale UNIX and Windows environment.
- Function well in a fast-paced, rapidly-changing environment.
- Be on-call when required to support our operations centers

Requirements

- Bachelor’s degree in Computer Science, Information Technology, Mathematics, Software or Broadcast Engineering, or other technical discipline, or related practical experience.
- 3+ years experience with troubleshooting in Unix/Linux
- Good programming skills in one or more of C/C++, Java, Javascript, Python, Perl, Go and an ability to pick up new ones.
- Experience in the Linux environment and a good understanding of its fundamentals and internals: filesystems and modern memory management, threads and processes, the user/kernel-space divide, etc.
- Background in Configuration and management of large scale platforms. (Virtualization, Cloud, Unix, Linux, Java, SQL, Oracle)
- A good understanding of large-scale distributed systems in practice, including multi-tier architectures, application security, monitoring and storage systems.
- Working knowledge of the TCP/IP stack, internet routing and load balancing
- Working exposure to linear and digital broadcasting and platforms preferred
- Knowledge of most of these: data structures, relational and non-relational databases, networking, Linux internals, filesystems, web architecture, and related topics
- Previous experience working with geographically-distributed coworkers.
- Strong verbal, written, interpersonal communication and customer service skills and ability to work well in a global diverse, team-focused environment
- Good organizational and conceptual skills combined with proven critical thinking, analytic, problem solving, and decision-making abilities
- Ability to multi task within related functions
- Positive attitude and can-do mentality
- Experience of working for a Media Company/Broadcast is desirable but not essential

- Must have the legal right to work in the United States

Discovery Communications, Inc. is an equal opportunity employer. Discovery is committed to being an employer of choice, not just a good place to work, but a great and inclusive place to work. To that end, we strive to recruit and maintain a workforce that meaningfully represents the diverse and culturally rich communities that we serve. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disabled status or, genetic information.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including but not limited to all local Fair Chance Ordinances.

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Ameya Karvir

Vice President of Data Science and Analytics

ON THE CUTTING EDGE

Keeping at the forefront of content consumption

Karvir and co. use data-rich insights to deliver experiences that will resonate, such as fine-tuning streaming personalization or suggesting relevant content for web visitors. “With the whole aspect of personalization, we are catering to every single individual on their device,” he said. To continue leading in their field, he prioritizes adaptability among teammates as a key attribute in navigating an oft-evolving industry.

My team operates as a mini R&D center and brings forth what we find useful. It’s all about speed, research, exploration and how we make it actionable.

Ameya Karvir

Vice President of Data Science and Analytics

Melanie Lantin

Vice President of Product Design and User Research – Consumer Digital Products

PILLARS OF SUPPORT

Leaders don’t just manage, but empower

At her first design review for home brand Magnolia, Lantin noticed something she described a rarity: The audience was overwhelmingly female. “It was really refreshing that Magnolia, with Joanna Gaines at the helm, already prioritized female leadership and vision,” she said. For Lantin, this powerful realization underscored the broader culture of support and empowerment, which she expands on by mentoring colleagues.

I make sure I’m available to all my team members and know that I can offer a specific type of help or mentorship to the women on my team by giving them all of the tools that can help them navigate their careers.

Melanie Lantin

Vice President of Product Design for Magnolia Direct-to-Consumer

Martin Ma

Group Vice President, Engineering

PEOPLE-DRIVEN TECH

Staying focused on the human element

Steering engineering for brands such as Food Network Kitchen as well as Discovery websites, Ma helps the organization scale in a fast-moving space. But, for Ma — who embraces a “lean startup” mindset — the challenges transcend tech. “It’s all about people. We build a team of subject matter experts who know areas of a product inside-out, while everyone on the team understands the bigger picture,” he said.

Engineering problems are always people problems, and there’s nothing a great team of empowered engineers can’t solve.

Martin Ma

Vice President of Technology

What are Warner Bros. Discovery Perks + Benefits

Warner Bros. Discovery Benefits Overview

Warner Bros Discovery offers a comprehensive set of benefits and perks to support employees in their personal and professional lives. Some program highlights include:

• Local medical, dental, and vision programs in many countries around the world.
• On-site wellness and fitness centers across several of our office locations.
• Family support programs. In the U.S., additional services include on-site childcare in certain offices, backup childcare services, family caregiver leave, adoption, surrogacy, and cryopreservation assistance, and more.
• Tools and resources to support the mental wellbeing of our employees and their dependents, including mental health counselors and 24/7 access to free, confidential support through our Employee Assistance Program administrators.
• Products and services to support financial wellbeing including financial planning tools, and a 401(k) savings plan in the U.S.
• Flexible work arrangements around the globe, allowing employees to better balance work and personal commitments.
• Global learning, leadership & organization programs to inspire, equip, and empower our people to thrive. These programs and resources are accessible to everyone at whatever stage they are in their career.

Culture

Volunteer in local community

Partners with nonprofits

Open door policy

OKR operational model

Team based strategic planning

Open office floor plan

Employee resource groups

Employee-led culture committees

Hybrid work model

In-person all-hands meetings

Summer hours