Cloud Engineering Manager

| Seattle
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Our Opportunity:

Chewy is hiring a Cloud Engineering Manager for our Platform Engineering organization in either Boston, MA, Dania Beach, FL, or Seattle, WA. As a member of the Platform Engineering team, you’ll be a key driver of the initiatives and execution of the Platform Engineering team, working to manage and improve the team’s effectiveness, quality, and efficiency. You’ll be leading a team of strong engineers building and supporting the hybrid cloud platform upon which all Chewy applications and services are hosted Further, this manager will collaborate across the engineering organization to create best practices and to help to build the overall ecosystem for Chewy's system and service architecture. In addition to leading an engineering team, you’ll be expected to have sufficient technical skills to spend some of your time performing hands-on development work.

The ideal candidate will have proven, hands-on experience managing a team of engineers and maturing team operations. Above all other factors, we are looking for smart, driven candidates who want to be part of a culture of innovation and customer service.


What You’ll Do:

  • Manage and lead a team of 5-8 experienced engineers responsible for building and maintaining Chewy’s Hybrid Cloud Platform.
  • Drive technical decisions and be accountable for the delivery of solutions on initiatives they own.
  • Drive the team toward execution of corporate strategic objectives
  • Partner with the Platform Business Office (PBO) and internal customers on road map definition and the prioritization of stories and subsequent Sprint Planning.
  • Review code and implementations; provide feedback for technical contributors.
  • Build the team and coach it to higher levels of technical and operational maturity.
  • Establish technical standards and guidelines to ensure integrity of systems and compliance with company IT standards, policies, and processes
  • Ensure service level agreements with business units are met
  • Implement operations processes that cover day-to-day job flow execution and a support model that reduces support requirements on engineers
  • Implement process measurements to ensure quality standards and throughput is maintained by each engineer
  • Drive the resolution of team impediments and escalate risks as needed
  • Participate in Quarterly Planning Sessions

What You’ll Need:

  • Demonstrated history of implementing and managing multiple software development projects.
  • 5+ years of experience in Engineering Management
  • 5+ years of experience in leading the design, development and deployment of public cloud infrastructure at scale and current hands on technology infrastructure, network, compute, storage, and virtualization experience
  • Experience leading highly-available and fault-tolerant enterprise and web-scale platform and/or software deployments
  • Experience in managing a team contributing to complex product solutions across multiple teams
  • Proven delivery experience working under an Agile/Scrum methodology
  • Ability to collaborate with stakeholders in order to ensure development efforts align with stakeholder needs
  • Strong negotiation and conflict management skills
  • Excellent verbal and written communication skills
  • Experience driving discussions with senior personnel regarding trade-offs, best practices, project management and risk mitigation
  •  
  • Ability to work independently and as a part of cross functional and multidisciplinary teams
  • Ability to multi-task and prioritize deadlines
  • Willingness to travel (~10%)

Bonus (if applicable):

  • Experience with Akamai
  • Experience with Service Oriented Architecture concepts/architectural approach
  • Experience in ecommerce.
  • Experience with other public cloud technologies (Azure, GCP)
  • Ecommerce experience
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected]. To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).
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What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Chewy sponsors office sports leagues year-round.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross-functional lunch and learns.
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
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