Director of Engineering, Integrations Team

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About the Position

Every month millions of customers purchase insurance and other financial products through the Assurance platform. As we’re rapidly scaling our business and expanding into new business domains, we looking for seasoned engineering leaders to scale up our engineering org.


As a Director of Engineering in charge of the Integrations Team, you will be leading several engineering teams in building the user experience, which facilitates continuous proficiency improvement on our platform. In this highly technical role, you will own product feature sets, drive technical roadmaps, and work across many cross-functional teams within our organization.


About You

Your responsibilities will include:


- Leading a distributed engineering team (30+ engineers in 4 geographical locations) that is responsible for carrier integrations for the Assurance platform, along with a lot of business domain-specific functionality.

- Working with a diverse set of stakeholders (VPs, Directors, and Product Managers) that grow Assurance business in the Health, Medicare, Life, Property & Casualty, and Personal Finance domains to plan engineering team roadmap and deliver on it.

- Being both a partner to, and a customer of your peer Infrastructure and Platform teams, and work with their engineering leaders to identify opportunities to improve the Assurance platform for all users across all business domains.


We expect you to tackle the engineering leader ultimately responsible for tackling at least the following challenges:


- Build the next generation of a carrier integration platform that would allow us to integrate with tens of new carriers & product vendors by 2023 at a fraction of the time and engineering cost we spend today.

- Support rapid growth of Assurance business across all domains, and be the engineering leader who can frugally solve today’s problems, while playing the long game and building systems for tomorrow.

- Define platform-level SLO's for your services, and ensure your teams meet or exceed the objectives.

About Assurance

Assurance offers the best online insurance shopping experience; within minutes a customer can have instantly approved life, health, auto, or home coverage. We’ve simplified the online checkout process so that customers can get covered instantly online, and we’ve also built an on-demand workforce of licensed insurance agents that can speak with customers who want to talk to an expert, 24x7. Powering all of this is a cloud-first, event-driven, service-oriented-architecture, using the latest software frameworks. We combine our web technology with data science models at every step to make intelligent decisions about how we market to customers, what policies we recommend, and which agents we match to customers. Our mission is to make insurance easier, cheaper, and higher quality, for everyone – not just the affluent. Our team is humble, driven, and committed to improving the lives of millions. 


We’ve pioneered many new technologies and are proud of many world-first technical achievements. We are the only company to pay commissions to on-demand workers with a real-time payment solution, so money earned is deposited into their bank accounts instantly, every day of the year; and to pay dynamic bonus rewards generated in real-time by machine learning models during phone sales calls. We developed a voice signature technology to enable customers to conveniently sign for their insurance policy over the phone. We built a completely serverless telephony platform that uses dozens of machine learning models to automatically optimize how we place phone calls to customers and connect them with sales agents on the platform. 


In September 2019, Assurance was acquired by Prudential (NYSE:PRU; $36B market cap) to further the joint mission of improving financial wellness across the world. We are at the forefront of this exciting mission and are looking for experienced software engineers who are excited about the chance to rethink the insurance industry from the ground up in a technology-first manner.

 

Our Offices 

We have 4 engineering offices worldwide in Seattle (headquarters), Toronto, Ft. Lauderdale, and Kathmandu. Each office has many teams of engineers; each team owns a set of software applications and business functionality. We work collaboratively across time zones and geographies, using Slack, Zoom, Github, and email. Engineers in remote offices will typically visit headquarters once or twice per year.


Review our CCPA policies here.


Choose Assurance Because:

· Exceptional base salary plus bonus structure

· Comprehensive benefits which include, medical, dental, vision, 401K and more

· Unlimited paid vacation, sick leave, plus paid holidays.

· Growth opportunities, advance your career rapidly, we offer leadership development training and promote from within.

· Ongoing coaching and career development including individual and group coaching sessions.

· Fast paced, high performance environment.


Still have questions? Hear directly from our team here!

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Location

We're located in the heart of downtown Seattle at the corner of 5th and Madison, conveniently between Westlake Center and Pioneer Square.

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