Director of Engineering

| Hybrid
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We believe that phone calls should be secure, engaging, void of fraud and robocalls. We believe the phone app is the most outdated app on your smartphone, that the phone network is the largest social network in the world and it lacks a trust and engagement layer. You should know who's calling you and why! You should get the calls that are relevant to you (at that time) and none of the ones that aren't. Hiya is building the modern layer for the phone call experience. We already serve nearly 100M users worldwide directly through our apps and in partnership with mobile device makers like Samsung and mobile carriers like AT&T. Are you ready to lead an engineering team on the road to help us serve 1B users?

We are hiring a Director of Engineering to shape and manage our mobile and cloud teams. You'll have four engineering teams and growing your team from about 20 people to 40 people in the next twelve months. You'll report directly to the CTO and you'll work closely with executives and product managers on strategic matters representing the engineering perspective. 

On the management front, you'll:

  • Mentor, develop and guide your engineering managers and engineers so they can do their best work.
  • Participate in all steps of the recruiting process to build your team.
  • Lead with compassion and make the tough calls when needed.
  • Listen to all stakeholders and build consensus to the best of your ability, without creating a committee-driven culture. 
  • Provide (and seek) feedback to your team, peers, and executives so we can all do better.
  • Be pragmatic, accept and own your failures, and learn quickly.

As a manager of engineers and a technology leader, you'll:

  • Participate in engineering design and architecture decisions.
  • Be a key contributor to strategic and tactical roadmap planning and product definition.
  • Be as close as possible to code to be an effective bridge between your teams and PMs and executives (this is not a hands-on role).
  • Be on top of the latest and greatest technologies, tools, methodologies, and frameworks for software engineering and engineering management.
  • Be directly involved in partnerships and customers conversations.

You don't have to check all the boxes, but we think these are important requirements for this role:

  • You have been a hands-on software engineer (with a CS or equivalent) for more than 10 years. 
  • You have managed a team of 10 or more engineers, and either managed, coached or you were known as the go-to person for other engineering managers.
  • You have worked at a startup (
  • You believe that technology exists to make the world a better place and you are passionate at managing and leading people to achieve their full potential.
  • You have developed or managed teams who developed software for Android, iOS, and the cloud (preferably AWS). 
  • You've built SaaS and/or consumer services before.
  • Your desire and career path point to a VP of Engineering. 

You'll be an important member of our team to help us serve 1B consumers and you'll have the exposure and experience to accelerate your career growth while making phone calls better for everyone. 

Hiya is committed to diversity and inclusion and we desire to build a team with a variety of perspectives, identity, and professional experiences. It's our intention to evaluate each candidate exclusively in the merits of their skills, competencies, and contribution to the organization. 

This position is based in Seattle in our beautiful waterfront office, right next to Pike Place Market (it doesn't get more iconic than this). 

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Technology we use

  • Engineering
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • KotlinLanguages
    • ScalaLanguages
    • TypeScriptLanguages
    • KafkaFrameworks
    • KubernetesFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • WordpressCMS
    • HubSpotCRM
    • OutreachCRM
    • SalesforceCRM
    • HubspotEmail
    • ZoomInfoLead Gen
    • AsanaProject Management

Location

We are centrally located in downtown Seattle. The office is easy to get to via public transportation and there is ample parking nearby.

An Insider's view of Hiya, Inc.

What are some social events your company does?

We have a lot of social activities and events. Examples include annual team outings, summer party, holiday party, and various team lunches and happy hours. Sometimes teams have cross function team lunches or events too.

Fei

Accountant

How do you collaborate with other teams in the company?

We include key members from each team(Client, QA, Gateway, Product) in the project kickoffs, sprint plannings, and retrospectives. We talk to each other constantly and have meetings when it's necessary to get things done. We also keep improving ourselves to make the next project better:)

Chad

Software Engineer

What makes someone successful on your team?

I work on the Partner Solutions team where we ship a call protection product that can be built right in to your phone, or can be used as a downloadable app. We work directly with phone carriers so you need to have curiosity and empathy for the needs of customers and end users, from the technical spec down to the details of in-app user experience.

Ari

Sr. Software Engineer

What is your vision for the company?

Hiya is reimagining the phone experience, more specifically how you call and receive calls from businesses and people. Our vision is to work with telecommunication operators, mobile device manufacturers, and businesses to create an integrated experience that removes all the inconveniences of making and receiving phone calls keeps all the great bene

Marcelo Calbucci

CTO

What are some things you learned at the company?

Our mission is so firmly woven into our DNA, it makes it easy for me and my team to stay motivated. I’ve learned that having a clearly defined mission statement is vital in keeping my team aligned to our goals as a company and provides me clarity as to how my day-to-day contributions bring us closer to our vision.

Javier

Business Intelligence and Data Acquisition Lead

What are Hiya, Inc. Perks + Benefits

Hiya, Inc. Benefits Overview

Here at Hiya we provide consumers with the best phone experience by providing spam protection and enhanced caller ID services. As for team, we have a passionate crew of go-getters, and we celebrate our successes on a weekly basis! We have a fully-stocked kitchen, flexible paid time off, budget for learning and development opportunities, health, dental and vision insurance, 401K and many other perks.

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Hybrid work model
Flexible work schedule
Diversity
Highly diverse management team
At Hiya, we represent an amazing 18+ different countries. At our company make-up and hiring practices from all angles to ensure that we are inclusive of a diverse workforce without biases.
Mandated unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Flexible time off
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Hiya provides two catered lunches in the office per week.
Company-sponsored happy hours
Home-office stipend for remote employees
Hiya has a home-office stipend for all employees.
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
We offer $1000 annually for continuing education.
Paid industry certifications

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