Director of Infrastructure Engineering at Axon

| Seattle
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Our mission is to protect life.
We’re out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. From our company's inception building the TASER device to a full suite of hardware and software solutions, we are focused on providing police agencies with the state-of-the-art devices and services they need to successfully serve and protect us. In the next few years, we're going to eliminate the burden of paperwork in policing, so officers can increase the time they spend building relationships and serving in their communities. We’ll put video at the heart of the police record so our justice system can get to the truth faster. And we won't stop innovating until the bullet is rendered obsolete.
It’s a big mission, but it’s one we’ll pursue relentlessly every single day. 
Your Impact
At Axon, we build mission-critical products that save lives. As Sr Director of Infrastructure Engineering, you will lead the team that powers the Axon Platform. The Infrastructure Engineering team ensures that our cloud products achieve the high level of availability, performance, and quality that is critical for emergency responders to do their jobs. This is an important role, and by reporting directly to our SVP of Software Engineering, you will have an opportunity to collaborate with other engineering directors to create a strong technically-minded minded culture that can move fast, operate at scale, and reduce toil.
Beyond owning the infrastructure for our products, you will also have a key goal: making our engineers’ live as easy as possible. You will drive the right tools and processes to ensure that our product teams can deploy quickly while maintaining a high degree of quality. You live and breathe operational excellence and are obsessed about mitigating any issues that negatively impact our customers. You will drive alignment on frameworks and tools for key areas such as our engineers instrumenting and monitoring services so that they know about problems before our customers do, and being able to easily and quickly rollback deployments if any problems arise.
Our infrastructure engineering team shapes the raw IaaS provided by hyperscale cloud providers like Azure, and molds it into the application environment in which our product teams build their services. We are cloud agnostic and run discrete, isolated regions around the world on AWS and Azure. The team also owns core share services like our load balancers, DNS, VPN, and CI/CD. They design and operate our Kubernetes environment and provide a portfolio of datastores for use by our teams.
As the Director of Infrastructure you will:
-Apply software engineering to infrastructure development and management
-Help drive strategic improvements in systems, processes, and practices
-Develop and maintain Configuration Management systems to improve reliability and uptime
-Develop orchestration tools to aid in the deployment and maintenance of mission critical infrastructure
-Build or enhance tools to improve engineering productivity, such as automated assignment of errors found in logs or automated assignment of build failures
-Maintain and evolve the CI/CD environment and improvements
-Work with key members of the architect team to define and drive DevOps technical strategy and architectural direction
-Stay current on advancements in infrastructure landscape and influence adoption across enterprise
-Support existing existing team in career growth of their SRE and DevOps skills and build a culture of automation
-Provide 24X7 production support for product teams and SRE-owned services
-Lead and participate in a 24x7 on-call rotation to own infrastructure or system outages
-Be able to accurately and confidently communicate status of team and initiatives to Sr. leadership
-Be familiar with budgetary items (Capex, Opex) to ensure proper forecasting
-Consistently meet or exceed SLA obligations

Basic Qualification

  • Bachelor’s degree in Computer Science or related field preferred
  • 7+ years’ experience in DevOps or Software Engineering
  • Experience working within an Agile Software Development Lifecycle
  • Experience with cloud IaaS and PaaS offerings such as AWS or Azure
  • Ability and eagerness to quickly learn new technologies and approaches
  • Strong people and organizational leader, strong communication skills, both verbal and written
  • Working proficiency with one or more high-level programming languages used in systems engineering such as C, C++, Python, Golang or Java.
  • Knowledgeable of CI/CD automation development (Jenkins pipelines ideally)
  • Experience with strong knowledge of automating Cloud base deployment like Terraform for configuring, building and deploying changes and Kubernetes
  • Familiarity with distributed source control systems like GitHub
  • Experience with Linux administration skills (CentOS, Ubuntu, etc.) is a plus
  • Familiarity with configuration management systems (e.g. Chef, Puppet, Ansible) is a plus

Preferred Qualifications

  • Experience or knowledge of automating Cloud based deployments (ideally AWS with Terraform and Kubernetes with Helm, and ELK)
  • Experience with Service mesh (e.g. Istio)
  • Experience or Knowledge of large distributed system monitoring experience (ideally Prometheus/Grafana)
  • Have led successful a global engineering team for over 4+ years
  • Understanding of containerization and orchestration technologies (Docker, Kubernetes, etc.)
  • Experience or knowledge with microservices

Compensation and Benefits

  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Robust parental leave policy
  • An award-winning office/working environment
  • Ride along with police officers to see them use our technology and get inspired
  • And more...

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypescriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • gRPCLibraries
    • ThriftLibraries
    • Node.jsFrameworks
    • KubernetesFrameworks
    • KurentoFrameworks
    • AkkaFrameworks
    • VertxFrameworks
    • GraphQLFrameworks
    • CassandraDatabases
    • MySQLDatabases
    • RedisDatabases
    • KafkaDatabases

Location

Downtown Seattle: easy opportunities to get outside, enjoy south lake union, popular bars & restaurants, workouts, multiple transportation options

An Insider's view of Axon

What’s the vibe like in the office?

Healthy work environment, tons of snacks and drinks, laid back attitudes with performance aspirations. I am astounded at the culture that has been grown here.

Beth

Sales

What does your typical day look like?

There isn't one person who isn't passionate about the work the company is doing. Whenever there might be a slow or grueling day/project, you quickly become reminded of the importance of your work. Leadership cares about the employees, and ensures a healthy/fun environment. Values are well defined and drive the culture.

Suraya

Program Manager

How does the company support your career growth?

Co-workers care about your well being, and want to win together. Very strong company mission that makes it easy to buy into. Long established company that is entering a massive growth spurt. With massive change comes some uncertainty. But Axon has shown more proactive coaching and training than any company I've seen in my short tenure.

Cliff

Inside Sales

What is your vision for the company?

Our vision is bigger than just cameras or weapons. We're working every day to make the bullet obsolete. To make this a reality, we live and breathe six core values that serve as guiding principles: BE OBSESSED. AIM FAR. WIN RIGHT. OWN IT. JOIN FORCES. EXPECT CANDOR.

Rick Smith

CEO

What’s the vibe like in the office?

Fast-paced. Large company with a small company feel.
High decision velocities. Empowered, small, high-performance teams doing intellectually stimulating work with a purpose. It’s a great combination of doing good and doing well.

Sahil

Finance

What are Axon Perks + Benefits

Axon Benefits Overview

We take care of your health, mental & physical wellbeing, paid parental leave. In fact, we believe that mental health is even more important now. All Axon employees have 24/7 access to on-demand therapists, coaches, or psychotherapists via the Ginger platform. They can access help when they need it, privately with licensed professionals.

All Axon employees have access to: Real-time behavioral health coaching within seconds
* Virtual therapy & psychiatry sessions within hours that have been clinically proven to reduce symptoms of stress, anxiety, and depression
* Personalized skill-building activities curated by your coach

Also, we encourage you to take care of yourself, your families, and remind you to take breaks. We work hard, yes, but we want to sustain your health, creativity, and drive.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Acme Co. provides employees with a 401(k) matching plan managed by [provider]. We match 4% of contributions up to 5% of an employee's annual gross pay.
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Axon hosts company sponsored family events annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Orca Pass
Company Outings
Star Wars premiere movie night, annual Grand Canyon trip, summer time BBQ's and much more!
Game Room
Our game room includes Ping Pong, Video Games.
Stocked Kitchen
Happy Hours
Monthly happy hours and town hall meetings with leadership
Relocation Assistance
Fitness Subsidies
GymPass discounts
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes Cross-department program, Career mentoring, Leadership mentoring.
Continuing Education stipend

Additional Perks + Benefits

plus --> financial wellness programs, locker rooms & showers, discounted entertainment tickets, discount mobile phone plans, stocked fridge & pantry, embedded customer learning, annual company trip.

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