Due to COVID-19, Knock is currently operating as a remote company and all interviews will be conducted over phone or Zoom video calls. We plan to return to an office setting eventually, but that timeline has yet to be determined. When we do re-open our office, we will do so in a manner that is safe and comfortable for our employees and partners. We will continue to be remote-friendly for most employees and have opened up most of our positions to be either Seattle-based, hybrid office/work from home, or completely remote. It is also important to note that we are only able to hire employees who are eligible to work and are based in the US.

The Role

Knock is looking for an Engineering director to lead our data platform team! In this role, you will be responsible for driving the strategic direction of our analytics platform and product, managing the team building it, and providing technical and team leadership. This position will be highly visible and have a significant impact for our customers and internal teams.

Your strong people management skills will help us build out and lead a team of fast paced engineers who will develop, implement and operationalize the data platform roadmap. This is an opportunity to disrupt an industry with groundbreaking analytics, so come help us be the most data focused company in multifamily!

The Team

The Product and Engineering teams together consist of 40 talented and passionate team members, working to make Knock the premier software product in the Multifamily real estate industry. Our product covers a large surface - powering marketing automation, omni channel communications, AI bots, sales and renewal CRM, agent and self-guided touring, tenant screening, advanced business intelligence capabilities, and much more. We utilize an agile development process, and lean heavily on best practices around PR FAQ’s, PRD, UX research and usability testing, SDLC, etc. all to ensure we are maximizing product fit and execution.

Day to Day

• Build a strategic technical roadmap for our data platform and analytics products
• Build, manage and lead a team to develop and operate the platform
• Understand the requirements of all of our stakeholders across the data platform, then build a strategy that meets those needs
• Communicate project plans and status in all directions
• Guide data lifecycle and governance across the organization
• Drive existing and new projects for reporting and analytics
• Contribute to a culture of technical excellence across the engineering organization

Basic Qualifications

• Strong people management and team leadership skills are a must
• Background with managing data-oriented teams
• Good understanding of SQL engines and ability to conduct advanced performance tuning
• Experience with data pipeline and workflow management tools (such as Airflow or Kafka)
• Strong attention to detail, performance and quality
• Tech you’ve worked with: BI Tools (Tableau, Looker, Sisense); Data replication tools (Alooma, Five Tran); Cloud platforms (AWS, Azure); Distributed computing (Apache Space)

Bonus Experience

• Exposure to a mature data platform
• Experience addressing scalability, quality and robustness challenges
• Experience with growth from a smaller to a larger company
• You have rebuilt or rewritten a data platform

Why You'll Love It Here!

• You'll join a category-creating company that has enthusiastic customers, an ambitious roadmap, and industry leading products.
• You are comfortable taking risks and thinking outside the box.
• Being part of a great team with solid infrastructure in place.
• You want an opportunity to win, drive change and be in an environment that will optimize for your success.
• You embrace our set of core values - determination, excellence, trust, and community.
• Competitive cash and equity compensation.
• 100% medical, dental, and vision coverage for full-time employees. Partial family coverage optional.
• Flexible time off & paid holidays.
• Parental leave program.
• 401k to help you save for the future - with an employer match!!
• Learning & Development assistance.
• We like to do fun things together (Virtual for now!) such as conferences, off site retreats, and happy hours.

About Knock

We started Knock to solve problems we faced ourselves. One of those problems was that the process for renting an apartment hadn’t evolved at the same pace as technology. Our mission was to improve the experience for both apartment renters and managers. 

We’ve developed an industry-defining SaaS platform, an intelligent front office platform providing the productivity and business intelligence tools needed to maximize occupancy, rent growth, and customer satisfaction at every community. Our customers trust us to deliver the consumer experiences and business applications that are essential to their bottom line. The proof is in our 10x revenue growth over the past two years, in addition to our numerous industry awards.

In February 2021 we raised an additional $20 million in a growth funding round led by Fifth Wall, the largest venture capital firm focused on the global real estate industry and the clear leader in PropTech investing. This investment, our largest fundraise to date, will be invested directly into further innovation on behalf of the awesome #multifamily industry: http://bit.ly/knock-5thwall

Past investors include Madrona Venture Group, Lead Edge Capital, Seven Peaks Ventures and Second Avenue Partners.

Our Values

To be successful and recognized as a high performer at Knock, you should naturally encompass our core values: Determination, Excellence, Trust and Community. We take these behaviors seriously and expect everyone to bring a positive Knockstar attitude with them to work every day.

At Knock, we have a #oneteam philosophy. A big part of bringing new capabilities to life is to continue to bring in exceptional talent that works together toward a common goal. We’ve been incredibly fortunate to build an amazing team that delivers real value to our customers each and every day. We can’t wait to hear from you!

Awards

We have been recognized over the past several years across multiple platforms as a best place to work. Most recently these awards have included:

2021 Built In Seattle's 100 Best Places to Work

2021 Built In Seattle's 50 Best Small Companies to Work

2021 Best Places to Work Multifamily®

2021 Best Places to Work Multifamily® for Women

Important Information

Knock is committed to creating a diverse environment and is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, veteran status, disability status, or other characteristics protected by applicable laws. We welcome all, and encourage all to apply!

Please know that due to the nature of our business and housing potentially sensitive data, a background check is required to join Knock. We will, nonetheless, consider qualified applicants for employment with arrest and conviction records in a manner consistent with local requirements.

Knock uses the E-Verify employment verification program.