Infrastructure Engineering Manager at Skilljar

| Seattle
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Skilljar is seeking a versatile Infrastructure Engineering Manager to join our fast-growing team. This person will be a technical manager with experience in system administration, cloud hosting, build and release pipelines, scripting & automation, etc. As the manager of our DevOps/Infrastructure team, you will support a growing team of engineers focused on optimizing, evolving, and scaling our cloud infrastructure, CI/CD pipeline, and monitoring/alerting infrastructure. A small organization mentality is critical for success in this position: a hardworking can-do attitude, exceptional interpersonal skills, and the ability to collaborate with other engineering teams.

We’re looking for a motivated, self-starter who is comfortable wearing multiple hats and thrives in a dynamic environment. This is a great opportunity to join a rapidly accelerating startup that has dozens of Fortune 1000 and mid-market clients on its roster.

Responsibilities:
  • Lead a team of 4-6 dedicated DevOps/Infrastructure engineers responsible for handling all aspects of mission-critical systems.
  • Hire, mentor, and grow DevOps/Infrastructure engineers
  • Drive process and service improvements, and improve day-to-day operational efficiency.
  • Participate in incident management to resolve outages and communicate with external providers and internal teams.
  • Help build and support best in class solutions for Skilljar’s Heroku & AWS cloud infrastructure, including:
    • CI/CD pipeline
    • Application hosting infrastructure
    • Data storage and management
    • Logging, monitoring and alarming
  • Own and maintain cloud services usage and performance dashboards and metrics
  • Own and maintain infrastructure scalability plans
  • Research and adapt new infrastructure/hosting technologies, tools, and standard methodologies
Requirements:
  • At least 3 years of experience managing or leading a DevOps/Infrastructure engineering team
  • 5+ years of experience as a DevOps/Infrastructure supporting web applications on Heroku or AWS
  • Working experience with Linux systems administration
  • Demonstrated experience with Continuous Integration/Continuous Delivery
  • Experience supporting and integrating log management tools, application monitoring services and alarming services such as Cloudwatch, ELK, New Relic, VictorOps or PagerDuty.
  • Experience with Scripting (bash, Python, etc.) and familiarity with Linux account and system administration
  • Knowledgeable on DevOps standard methodologies.
  • Self-motivated and collaborative teammate with excellent interpersonal skills.
  • US work authorization and criminal background check are required.
The Company

Backed by prominent financial institutions, including Mayfield, Shasta Ventures, and Trilogy Equity Partners, Skilljar is the leading enterprise customer training platform, transforming the way organizations onboard, engage, and retain their customers. Trusted by leading global companies like Zillow, Slack, Tableau, Liberty Mutual, Cisco, Verizon, and U-Haul, Skilljar provides the essential tools and foundation for successful customer and partner engagement and enablement.

We are a team of bright, dedicated Skillets with startup drive and a passion for education. Headquartered in Seattle, WA, Skilljar is currently operating remotely, with employees based in Washington, Oregon, California, and Arizona.

 
Skilljar is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.
 
Skilljar does not accept nor are we responsible for any fees associated with unsolicited resumes, LinkedIn bios, or any other candidate introductions.
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Technology we use

  • Engineering
  • Sales & Marketing
    • PythonLanguages
    • Twitter BootstrapLibraries
    • DjangoFrameworks
    • Vue.jsFrameworks
    • PostgreSQLDatabases
    • WordpressCMS
    • SalesforceCRM

Location

Headquartered in Seattle, WA, Skilljar is currently operating remotely, with employees based in Washington, Oregon, California, and Colorado.

An Insider's view of Skilljar

How would you describe the company’s work-life balance?

Even though Work and Life are often happening in the same room these days, Skilljar encourages everyone to create a daily ritual that signals a "Start" and "Stop" to the workday. Whether it's simply shutting down your laptop, taking an end-of-day stroll, or brewing a cup of tea to wrap up the day; the team supports creating a balance.

Shilpa

Digital Marketing Specialist

What projects are you most excited about?

I’m most excited about evolving our platform from Heroku onto AWS and giving us more control over our app (and cost savings).

We get to tackle the challenges of deploying software (build, test, deploy, monitor, etc.), and it’s a cool (and challenging) opportunity to introduce fundamental changes in our infra while continuing to support our devs.

Amanda

DevOps Engineer

How does the company support your career growth?

The biggest way that Skilljar supports my career growth is in providing me with the flexibility and trust to take on new projects. My managers and the leadership team give me a lot of control over my job and how I want to grow. I have learned and grown more in my short time here than I have been able to in the last few years in my previous roles.

Simone

Recruiter

What's the biggest problem your team is solving?

The biggest problem my team is solving is how to scale the company. We have a solid foundation already. However, as we grow, we're choosing systems and processes to position us for growth. It is challenging and exciting to be a part of this process. It's rewarding to see our impact on other teams and the long-term benefit to the whole company.

Scott

Financial Analyst

What are Skilljar Perks + Benefits

Skilljar Benefits Overview

At Skilljar, we value our employees' wellness. As a result, we strive to provide a great set of benefits. Skilljar pays 100% of our employee premiums for medical, dental, vision, disability, and life insurance! We also cover 50% of premiums for dependents you add to our plans.

Our extensive perks and benefits include:
Medical
Dental
Vision
Long and short-term disability
Life insurance
Flexible Time Off
401(k) Retirement Savings
Employee stock options
Employee Assistance Program (EAP)
Great events - virtual company and team events, happy hours, trivia/game nights, and more!

Culture
Intracompany committees
We have a volunteer-based fun committee. They have a budget side aside that they use to help through quarterly events for the entire company.
Daily sync
Team owned deliverables
Group brainstorming sessions
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Some Meals Provided
Happy Hours
Professional Development Benefits
Lunch and learns
Company catered lunch and employee-led, weekly lunch and learn meetings
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