Insurance and Health Insurance Presales Solution Engineer
Vlocity is a fast-growing enterprise applications company focused on bringing industry-specific business processes to the cloud. With 300 employees around the world and customers on six continents, Vlocity has been the fastest-growing independent software vendor on the Salesforce platform for two years running. Vlocity is currently shipping version 15 of its application suite, and has raised over $100MM in capital from investors including Salesforce.com, Accenture and Sutter Hill Ventures.
Vlocity develops software to help communications, media & energy providers, insurance carriers and government agencies digitally engage customers through their channels and devices of choice. We serve dozens of the world’s Fortune 5000 companies including Sky Italia, Telecom Italia, TELUS, 3, Telecom Argentina, Cellcom, New York Life, Farmers Insurance, Harvard Pilgrim, and Anthem. Our solutions run on our customers’ web sites, in their contact centers and on the mobile devices of their service and sales professionals – providing a compelling, modern, omnichannel experience. Despite the complexity and sophistication of the enterprise business processes we enable, we believe the user experience should be as simple and compelling as a consumer application.
Vlocity, Inc. is recruiting Sales Consultants to help sell our Insurance & Health Insurance Vertical Industry Applications.
Our Sales Consultants will become deep product experts with Vlocity's Vertical Cloud Apps, and work with our account executives to develop sales strategies and solutions that address customers' areas of need in new and existing accounts. This role will support primarily Fortune 1000 clients and will require effective and dynamic software demonstration and communication skills.
You are experienced and comfortable working with deals at all stages of the sales cycle. You will be responsible for providing pre-sales/SC leadership to our most influential customers and prospects. You will be responsible for articulating the Vlocity vision and configuring and presenting software demonstrations that are both functionally compelling and business process relevant.
Prior experience working with Salesforce.com and or Siebel Industry Applications is a preferred, along with a deep industry expertise in our target verticals Insurance & Health Insurance.
Responsibilities
- Understand customer needs and develop high-quality presentations, proposals and software demonstrations that speak to these needs.
- Work with the sales team to build, manage and maintain customer relationships.
- Work closely with the Sales Director and Director of Solution Consulting to prioritize opportunities.
- Be responsible for the 'technical win' by providing functionally complete and relevant demonstrations of Vlocity Vertical Cloud Apps.
- Provide customer feedback to the product management and engineering teams to capture new customer requirements and enhancements.
- Lead and collaborate with interdisciplinary project teams.
- Provide recommendations for overcoming technical sales objections.
- Bias to making those around you successful and are comfortable working as a team player and mentor.
- Contribute to building a positive, can-do, high-performance culture.
- You’ll have a proven track record of successful delivery of customer projects, preferably enterprise CRM implementations.
Vertical Industry Expertise - Insurance & Health Insurance
Experience with one or more of the following is desirable:
Insurance
- P&C rating and quoting process
- Policy, Claim and Billing systems
- Insurance Rating Calculations for multiple lines of Insurance
- Insurance Digital Transformation projects
- Insurance Omni-Channel Service (Call Center and others)
- Digital Broker Solutions
- Digital Brokerage and Wholesaling
- Experience with the newest industry trends in Insurance
Health Insurance
- Health Insurance Payer experience with companies such as ANTHEM, AETNA, CIGNA, Delta Dental and Blue Cross Blue Shields.
- Health Insurance Rating Calculations.
- Health Insurance Industry expertise in the following markets
- Small Group
- Large Group
- Individual
- Medicare
- Medicaid
- Broker Management
- Service and Support
- Experience with the newest Industry trends in Health Insurance
Technical Skills
- Technical proficiency with salesforce (service cloud and force.com including APEX, VisualForce, Lightning)
- Good understanding of modern systems architecture including on-premise and cloud based systems
- Good understanding of modern web and mobile front-end systems including the tools, processes and technologies behind a company’s digital strategy
- Expert knowledge of the complete sales lifecycle with extensive experience responding to sales RFIs/RFPs and configuring software demos at very high levels of quality.
- Capability to translate business requirements into compelling software demonstrations.
- Excellent leadership, communication and teamwork skills. High degree of confidence in presenting software demos and leading technical pre-sales discussions.
Desired Certifications / Qualifications
- Bachelor's or Master's degree in Computer Science, Software Engineering, Business or a related field, or equivalent experience