Office 365 Architect

West Monroe isn’t a start-up firm, but we act like one. 
From day one, our people have the opportunity to make a definitive personal impact for their clients and their careers. What does this mean? It means we seek out the best of the best, and then we challenge them to make us better.

Think you're up to the challenge?

West Monroe Partners is currently seeking an Office 365 Architect to provide strategy, architecture, and implementation  support for our clients.  You will help architect, implement, and migrate enterprise environments, including but not limited to the support of a broad range of Microsoft solutions including Active Directory, O365, Exchange, Skype/Lync/Teams, Outlook and Outlook Web Access. 

What will you be doing?

  • Function as the primary point-of-contact for all Performance Services Microsoft Exchange business development and delivery responsibilities
  • Act as the technical architect on multiple client electronic mail environments and associated projects simultaneously
  • Work on client project-based initiatives including electronic mail strategy and planning, upgrades of existing Exchange platforms, Office365 migrations and system consolidation typically through broader merger integration initiatives
  • Serve as the L3 escalation point for the West Monroe Partners Network Operations Center (NOC) and Tier 2 support engineers for questions and complex issue resolution
  • Work with client management and provide written and oral status updates; facilitate and lead meetings in both a project and escalated incident setting
  • Ensure associated service level agreements are met and assist with reporting on SLAs and other key metrics

We need someone who can bring the following to the table:

  • Bachelor’s degree required
  • 5 years of experience as a lead administrator for Microsoft Exchange (2003, 2007, 2010, 2013, and 2016) and Office 365. 
  • Minimum 3 years of architecture and project experience designing and deploying enterprise-level Exchange environments (>4,000 seats), Unified communications and electronic mail compliance and archiving solutions
  • Experience with cross-org email migrations and co-existence utilizing native Exchange tools as well as third party solutions from Bittitan, Quest, or Binary Tree
  • Expertise in designing and implementing directory services and related technologies in coordination with Exchange & O365 (AD, ADFS, AzureAD, Azure Passthrough Auth, MFA)
  • Experience with mobile device management solutions and policy design
  • Expertise and experience in Windows based Collaboration Services. Technologies include Microsoft Teams, Skype 4 Business, Lync, IIS, Windows Server, Certificate Services, and Federation Services
  • Experience with support and administration of environments with high-availability and disaster recovery technologies such as clustering and replication
  • In-depth knowledge of SMTP and spam filtering solutions
  • Sound understanding of storage networking and backup solutions
  • Excellent organizational, verbal and written communication skills
  • Microsoft (MCP, MCSA) certifications preferred
  • Experience managing multiple technology projects simultaneously
  • Demonstrates a strong knowledge and competence of standard concepts, best practices, and operational procedures within a corporate Microsoft cloud environment      
  • A natural sense of urgency, initiative and a positive team player philosophy to be reflected in daily work ethics; strong problem-solving skills and ability to handle multiple tasks under tight deadlines.

 

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Location

West Monroe is located in the heart of downtown Seattle, a few blocks away from Pike Place Market. We are accessible by all major forms of transit.

What are West Monroe Partners Perks + Benefits

West Monroe Partners Benefits Overview

Where you decide to build your career is one of the most important decisions you will make. Our hope is you see the value of building it here at West Monroe Partners. As a firm, we strive to provide a total rewards model that illustrates our commitment to our people and their growth, creating value today, tomorrow and well into the future.

We invest in you. At West Monroe Partners, we don't just give lip service to the philosophy that people matter. We invest in it, through an attractive package of rewards that promotes your health and well-being, your financial future, your development, and your satisfaction and enjoyment at work.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
To ensure that we all share in our combined success, every employee participates in our Employee Stock Ownership Plan (ESOP). Our ESOP is designed to reward loyalty and company performance.
Performance Bonus
Our bonus program includes an annual performance bonus, travel bonuses to recognize nights away from home, spot bonuses, quarterly recognition awards, and more
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Our flexible work policy allows for different work arrangements such as regular telecommuting, alternative schedules, or part-time.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Our flexible (also known as unlimited) PTO policy empowers our employees to make decisions about their own vacation time.
Paid Volunteer Time
West Monroe sets aside one day a year for its employees to participate in a "National Day of Change" firmwide volunteer effort. We also offer incentives for those who volunteer on their own time.
Paid Holidays
West Monroe offers all employees paid time off for major holidays. We also close the office between Christmas and New Year's Day.
Perks & Discounts
Beer on Tap
Our Chief Beer Officer ensures the office is always stocked with interesting brews.
Company Outings
We sponsor a number of outings, including our quarterly meetings, annual retreat, holiday party, National Day of Change volunteering day, and more.
Game Room
Our office is equipped with a ping pong table, and our Chief Games Officer hosts frequent game nights.
Stocked Kitchen
Happy Hours
We host monthly "4 O'clock Rocks" happy hours in the office after our monthly Town Hall meetings.
Recreational Clubs
Through our Chiefs program, employees can be a champion of anything they are passionate about -- we have employee-led wine tastings, soccer and basketball leagues, game nights, arts outings and more.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Employees are required to complete at least 40 hours of continuing education each year. These credits may be earned through external training or by taking advantage of our robust internal curriculum.
Diversity Program
Inclusion & diversity is key to our mission of growing the next generation of leaders. We lead with inclusion because we think you cannot have diversity of thought, experience, and approach without it
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