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Principle Software Architect – Hybrid Cloud Infrastructure

| Hybrid
Sorry, this job was removed at 2:05 p.m. (PST) on Thursday, September 12, 2019
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Description

 

The ServiceNow Service Engineering team is responsible for all aspects of Cloud Infrastructure through zero touch automation. We are looking for a leader to take us to the next level of Cloud infrastructure scale, performance and reliability through innovations and automation. This is a very strategic position for our company. We are seeking a Principle Software Architect – Hybrid Cloud Infrastructure. As a key member of the Cloud Infrastructure Engineering team, you will be responsible for architecting, building and managing the global cloud services and infrastructure that runs our SaaS product. This is an opportunity to be at the core of building a Cloud SaaS platform that will scale to millions of users!

Working closely with engineers and developers across the company, the candidate will be responsible for:

  • Define the Architecture and roadmap for ServiceNow Hybrid (Private and Public) Cloud strategy
  • Service benchmarking, performance analysis and capacity management
  • Building software tools to automate infrastructure and release management
  • Researching and managing the implementation of new tools and technologies
  • Maintaining big-picture understanding of systems engineering services and touchpoints throughout the organization
  • Designing scalable software and systems architecture to support customer growth
  • Recommending code tuning/optimizations

 An ideal candidate, will have:

  • Deep experience with cloud platforms like Azure, AWS, GCP, OpenStack (hands on architecture and deployment experience IDEAL!)
  • Strong background in Performance engineering and architecture, specifically with Cloud infrastructure, SaaS application, database, web and supporting server roles
  • An understanding of the components of software defined infrastructure, including hardware platforms, operating systems, virtualization technologies
  • Prior experience in software development/engineering, release management/DevOps tools and processes, and managing large-scale server infrastructure is highly desirable.
  • Experience with tuning and scaling Java-based application servers
  • Familiarity with virtualization and cloud infrastructure technologies
  • A CS/EE degree or equivalent with 15+ years of proven, related experience is required
  • 5+ yrs leading Cloud Infrastructure software development projects delivering high quality enterprise software

Desirable experiences (not required), include:

  • Experience with ServiceNow Platform
  • Experience working with a continuous integration continuous deployment environment

Actual title can be determined based on fitness. We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment. Individuals who can distinguish themselves for their aptitude and attitude have significant opportunity to grow their career and influence at an industry leading software company. This position also comes with an opportunity to work with other talented, passionate developers.

 

 

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or [email protected] for assistance.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MariaDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases

Location

4400 Carillon Point, Floor 4, Kirkland, WA 98033

An Insider's view of ServiceNow

How would you describe the company’s work-life balance?

I am a working mom, and I appreciate the privilege of being able to work from home when I need to adjust my hours. I could be offline for two hours in the middle of the day because there's a school event for my kids. To be able to do so without the pressure of, "Oh my goodness! Now it's going to make me look bad," I don't take that for granted.

Kurdin

Manager, Strategy & Operations

What does your typical day look like?

I work in global cloud services and constantly collaborate with people–every day is different. I could be working on product design, collaborating with folks in other organizations, driving decisions, assessing technology, and talking with customers.

Bill

Distinguished Systems Architect

What does career growth look like on your team?

Since joining ServiceNow, I've built out my leadership team, and 60% are women. My goal for my team is to create opportunities and a platform to showcase the incredible impact that they're having on the business, whether that's having them lead a critical initiative with cross-functional visibility or present during a C-suite meeting.

Vanessa

President, ServiceNow.org

How do your team's ideas influence the company's direction?

In this expanding hybrid world, people conduct millions of transactions on a regular basis, creating more data and processes to manage. So, continuing to offer new solutions, while scaling to the expectations of the modern world, is a challenge we are excited to take on. We are driving new levels of productivity, automation, and innovation.

Pat

Chief Technology Officer

What are some things you learned at the company?

Sometimes, we feel a little self-conscious. We may feel intimated or too shy to share our points of view. But in order to make an impact, we need to be able to trust our voice.

Ying

Director, Product Design

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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