Role

We are looking for an experienced principal-level back-end software engineer who can deep-dive on challenging technical problems, build scalable solutions and identify performance bottlenecks, iterate quickly and deliver incremental value and thrives in a collaborative team environment.

About the Team

At the core of any sales organization is the ability to know what to do, when to do it, and who should be performing the activities that lead to successful customer engagement.

The Orchestration and Task Flow Team’s mission is to enable our customers to successfully execute on these goals. The Orchestration front-end provides our users with tools to create, modify, and manage sequences and their embedded features: the schedules, events, and action definitions that make things go. The Orchestration Service provides the automation and intelligence to keep track of when a task is due, who it assigned to and gather intelligence about emails as they are delivered and received. We provide data driven insights from machine learning systems to help our customers take the optimal next step. At the end of the day, our team enables our customers to answer the question “How can organizations engage their prospects predictably, efficiently, and with the greatest impact?”

The fundamental challenges we’re solving next are for accurate scheduling, monitoring of background tasks and execution, and helping users develop new tasks, flows, and assembling them into more advanced workflows all while keeping the system reliable and scalable as our user continues to double every year. Customers need insight into why something happened or why it didn’t, they need to see who they’re reaching and how often, and they need to understand what takes them a step closer to increase their chances of success. The Orchestration system provides that insight.

Your Daily Adventures Will Include

• Building applications in a modern web stack. We primarily use Ruby on Rails on the back-end, though there are services written in Go, Node and Elixir. We have data stores built on Redis, MySQL, and S3. We are transitioning our data loading layer to use GraphQL and Apollo client
• Identify the critical details and prioritize incremental delivery
• Design and deliver great solutions
• Respond to changing requirements efficiently and responsiblyHelping us build customer trust by keeping the quality bar high and delivering well tested code
• Break-down existing systems using a SOA approachOwn features all the way throughQuickly start contributing

Basic Qualifications

• Experience with building distributed systems with a cloud service-oriented architecture
• Great communications skills
• Experience building and consuming web based APIs
• Familiar with continuous deployment environments
• Go above and beyond to help your team
• You embody our core values
• We are hungry craftspeople, we have grit, we are honest, we take ownership, we have each other’s back no matter what, we’re one with our customers, and we find strength in diversity and inclusion

Why You’ll Love It Here

• Generous medical, dental, and vision coverage for full-time employees and their dependents

• Flexible time off

• 401k to help you save for the future

• Company-organized and personal paid volunteer days to support the community that supports us

• Fun company and team outings (or virtual events these days!) because we play just as hard as we work

• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Womxn's Network)

• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents

• Employee referral bonuses to encourage the addition of great new people to the team

• Plus, unlimited snacks and beverages in our kitchen (once we're back in the office, that is!)

• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status