Company Description

Accolade is a personalized health and benefits solution that dramatically improves the experience, outcomes and cost of healthcare for employers, health plans and their members. With a unique blend of compassionate advisors, clinical experts and intelligent technologies, we engage individuals and families in their health, establish trust, and influence their decisions at every stage of care. Accolade connects the widest array of personal health data and programs to present a single point of contact to the most effective health and benefits resources, while coordinating with providers at every step. Accolade consistently achieves 70 and higher Net Promoter Scores, 98% consumer satisfaction ratings, and up to 15% employer cost savings. Accolade has been recognized as one of the nation’s 25 most promising companies by Forbes, a fastest-growing private healthcare company by Inc. 5000, and is consistently rated a Top Workplace across the country. For more information, visit accolade.com.

Job Description

The Principal Software Engineer II, reporting to the VP Enterprise Data & Science, is responsible for oversight of healthcare data & predictive analytics projects that power advanced healthcare use cases. The Engineer will work closely with internal line of business owners to build robust, reusable, and highly tuned machine learning models, experimentation, and rapid prototyping frameworks designed to encourage experimentation patterns by default. Additionally, they'll be responsible for building our experimentation framework capabilities from the ground up, and retrofitting it into a fully productionized distributed service-oriented architecture that powers our service today. This includes working in close partnership with internal and external partners to ensure the successful delivery of Accolade’s customer commitments by providing access to our data science capabilities and delivering those all the way to the end customer.

The ideal Engineer will be expected to learn the specifics of the healthcare industry, and grow into having a high level of understanding of health plans and health systems with the ability to analyze large healthcare data sets to identify opportunities to improve clinical operational performance, as well as health care utilization, cost and outcomes. 

A day in the life…

• Plays an auxiliary role as a consultant to software developers company-wide who seek guidance and best practices. This includes active participation of architectural proposals, and design reviews for systems & components
• Manages and executes entire projects or components of large projects from start to finish including data gathering and manipulation, synthesis and modeling, problem solving and communication of insights and recommendations
• Work with our application engineering teams to deeply infuse the notion of using data science to amplify their ability to sense, predict, and recommend data & content to power state-of-the-art experiences and unparalleled insights into all aspects of our service, populations, customers, and partners
• Build prototypes using best known methods and within our company’s modern engineering framework. Work effectively across all layers of the stack, from backends and data tiers to front-end and browser/mobile clients
• Exceptional ability to identify quick solutions to problems to bias towards results and with eye toward the long run 
• Always willing to roll up sleeves, learn, communicate, analyze, and drive initiatives forward
• Effectively communicating findings and proposed recommendations from these analyses to relevant Sr/Executive Leadership

Qualifications

What we are looking for…

• Master’s Degree in Computer Science, Informatics, or related field; PhD is preferred.
• 10+ years of relevant prior work experience in a software development engineering role; at least 3 years of experience in building services that operate on large datasets. Previous experience with health care data sources such as claims, digital health solutions, electronic health records, clinical and patient reported data would be a plus
• Knowledge of standard methods for conducting and analyzing experiments within a modern web/mobile platform
• Excellent technical documentation written skills, with clear, concise, and logically organized documents that can explain complicated and complex topics with clarity and transparency.
• Excellent analytical and problem solving skills with attention to detail, data quality and scientific rigor
• Strong interpersonal skills and ability to work effectively in multidisciplinary teams

Additional Information

What is important to us

Creating an enduring company that is hyper-focused on our culture and making a meaningful impact in the lives of our employees, members and customers. The secret to our success is:

We find joy and purpose in serving others

Making a difference in our members’ and customers’ lives is what we do. Even when it’s hard, we do the right thing for the right reasons.

We are strong individually and together, we’re powerful

Trusting in our colleagues and embracing their different backgrounds and experiences enable us to solve tough problems in creative ways, having fun along the way.

We roll up our sleeves and get stuff done

Results motivate us. And we aren't afraid of the hard work or tough decisions needed to get us there.

We’re boldly and relentlessly reinventing healthcare

We're curious and act big -- not afraid to knock down barriers or take calculated risks to change the world, one person at a time.

All your information will be kept confidential according to EEO guidelines.