Principal Software Engineer

| Seattle

Company Description

At Qualtrics, our mission is to close experience gaps—the costly differences between what customers and employees expect, and what they’re receiving.

9,000+ organizations worldwide and more than 80% of the Fortune 100 rely on the Qualtrics Experience Management Platform™ to collect, analyze, and act on feedback—more feedback than they ever thought possible. With Qualtrics XM, organizations can manage the four core experiences of business—customer, employee, product, and brand experience. Organizations can be at every meaningful touchpoint, for every experience, and predict what will resonate most.

The Challenge

As a Principal Engineer for Qualtrics, you will be responsible for giving to and owning the design of our system design efforts. You will contribute substantially to initiatives such as the development of innovative new products, services, and features for our XM Platform. You will work with individual teams to ensure that all systems can scale to meet the ever-increasing demands of our rapidly growing business. You will identify and pursue opportunities to integrate technical solutions across all Qualtrics teams. You will also be expected to dedicatedly identify common problem spaces across teams and ensure we build best-in-class solutions to meet our customers’ needs without impeding the agility of individual business verticals. You will help drive the direction and development of a premier technology organization and be at the center of all key system level decisions.

You will lead and engage in design reviews, architectural discussions, requirements definitions and other technical activities as a leader within Qualtrics. You’ll have the opportunity to work on our most complex problems. You will also give to the health of our engineering culture. You are a pragmatic visionary who can translate business needs into workable technology solutions. Your expertise is deep and broad; you’re hands on, capable of producing both detailed technical work and high-level architectural designs.

Expectations for Success

  • Minimum of a Bachelor's of Science degree in Computer Science or related field
  • 12+ years of relevant, broad engineering experience
  • Consistent track record of leading the delivery of large-scale, high-quality SaaS systems
  • Deep hands-on technical expertise in at least one major technical area: large scale Unix systems engineering, building complex distributed systems, building monitoring or management tools for large-scale environments.
  • Experience leading complex projects, with significant bottom-line impact
  • Experience leading development of process and standard processes
  • Experience with Agile Management (SCRUM, RUP, XP), Data Modeling, API design, Containerization, Networking, UNIX, and database or other storage and compute related projects
  • Experience mentoring/training an engineering community on complex technical issues
  • Experience working in a complex, service oriented software development.
  • 2+ years of hands-on experience as a Principal-level software engineer.

A Day in the Life

  • Serve as a technical lead on our most demanding, multi-functional projects.
  • Ensure the quality of component architecture and system designs.
  • Listen capably, and transcribe the requests of internal and external customers into clear and useful requirements.
  • Contribute intellectual property through patent generation.
  • Functionally decompose complex problems into simple, straight-forward solutions.
  • Fully understand system interdependencies and limitations.
  • Demonstrate experienced knowledge in performance, scalability, enterprise system architecture, and exhibit and teach engineering standard methodologies.
  • Effectively research and benchmark Qualtrics’ technology against other best-in-class technologies and participate in technology adoption decisions.
  • Assist in the career development of others, actively mentoring individuals on advanced technical issues and helping managers guide the career growth of their team members.
  • Exert technical influence over multiple teams, growing their productivity and effectiveness by sharing your deep knowledge and experience.

What differentiates us from other companies

  • Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours.
  • We take pride in our offices design aiming at cultivating creativity from our rooftop views to an open and reciprocal work space.
  • On top of standard benefits package (medical, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our office.
  • We believe in sharing Qualtrics success which is part of the compensation for all employees.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • We are an open language company so we do not specify on languages and except all that are helpful toward the product.Languages
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • WordpressCMS
    • Qualtrics PlatformCMS
    • SalesforceCRM
    • Qualtrics iQ DirectoryCRM
    • Qualtrics PlatformEmail
    • Adobe CampaignLead Gen
    • MarketoLead Gen
    • MixRankLead Gen
    • RapportiveLead Gen
    • Qualtrics PlatformLead Gen

Location

The office experience is a 5-minute walk from Pioneer Square. The rooftop deck overlooks the Puget Sound and downtown Seattle.

What are Qualtrics Perks + Benefits

Qualtrics Benefits Overview

TOTAL REWARDS
The term “benefits” doesn’t really do our employee rewards program justice. We provide free medical, dental, and vision insurance, 20+ days of annual leave, generous retirement fund contributions, company equity, quarterly bonuses, and tons of career mobility.

WORK HARD/PLAY HARD
For every bit of hard work we put in, we have twice the fun. Whether that means taking a break in a massage chair or hitting the slopes after work, Qualtrics makes sure that employees take time to recharge and live it up.

UPWARD MOBILITY
Because we’re a hyper-growth company, getting promoted and taking on more opportunity is always an option. We hire individuals who have what it takes to quickly step into the next role and take on opportunities beyond their core job description.

OFFICE PERKS
We believe in a workspace that allows you to take a breather and pepper fun throughout your day. Grab a beer in the Dublin office pub, enjoy Seattle’s rooftop patio overlooking the Puget Sound, or raid one of the many kitchens around Provo’s office.

HIGH BAR
We’re looking for A-players, not A-holes. We don’t hire cutthroat individuals who only care about themselves. We’re looking for top performers with a wide array of professional and personal experience. Our employees are driven, intelligent, diverse and interesting people who work well in teams and know how to have fun.

GLOBAL
Qualtrics employees are plugged into a network of experienced professionals around the globe. With weekly company-wide video meetings and our own internal social network, employees get global experience and stay up-to-date on what’s happening across the organization.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
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