Quality Engineer III

About Subsplash

Based in Seattle, Subsplash is an exciting award-winning team of 150+ mission-driven people who are committed to our core values of humility, innovation, and excellence. Founded in 2005, we pioneered the market with the first ever church mobile app. Since then, we’ve been working together to build The Ultimate Engagement Platform™ for churches, Christian ministries, non-profits, and businesses around the world. We find excitement in serving our 12,000+ clients, creating impactful products, and delighting the 40 million real people who use our platform every day. Subsplash has won awards for best mobile experience, been voted top 100 Washington's Best Workplaces by the Puget Sound Business Journal, created some of the most downloaded apps of all time, and built enterprise software for world-class brands like XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, we love making a lasting impact and a difference in our world.

Working at Subsplash is more than just a job; we are a team of people who are courageous, inventive, and passionate about doing meaningful work every day. Don’t take our word for it—head to Glassdoor and see for yourself! 

About the Team

The Engineering Team is responsible for building and running all the products that Subsplash offers. We are a super-star team of software engineering, QA, and site reliability professionals creating polished experiences for our clients and end-users. The Engineering Team is responsible for the entire user experience including: Mobile Apps (end-user facing), Subsplash Giving, the Subsplash Dashboard CMS (client-facing), Web App, TV App, backend data feeds, analytics, SnapPages (website builder) and more. We serve thousands of clients, millions of end-users, and billions of individual app impressions.

About the Role

As a QA III, you will report to the Release and QA Manager. In this role, you will be responsible for executing manual and automated tests for the purpose of discovering defects (both functional and visual) and reporting on them in a written fashion. The surface area that you will cover will be extensive -- mobile apps (iOS, Android), backend web services, front-end javascript projects, legacy code bases and even PCI-compliant environments. You will contribute to the creative process by helping to identify problems quickly. You will work with other members of the team, in a highly collaborative environment, to arrive at meaningful and beautiful solutions. You’ll be working with us to drive design and development to completion, thus shipping beautiful and extensible software that delights real people. You will also help to establish testing and quality assurance best practices that allow for others to join in on the process.

Top 3 Key Outcomes in Year 1

• Become a subject matter expert on all Subsplash products, gaining comprehensive knowledge of the capabilities and limitations of each, and understand how it all works together behind the scenes including the Dashboard, APIs, Micro-services,  and databases
• While following the basic software development life cycle and agile workflow of the project team with which you are supporting, identify process improvements and modifications to improve effectiveness and velocity
• Act as Tester and defender of Quality, leading other Testers and test efforts on multiple project teams, while driving issue investigation and reproduction of bugs

Your Priorities

• Identify, investigate, and mitigate bugs and other issues related to quality, including dependencies, boundary cases, and high risks areas, while tracking down the root cause of the issues
• Communicate regularly with PMs, Devs, and Designers to ensure that we are releasing excellent quality work that meets our internal requirements 
• Develop a comprehensive testing strategy and pipeline with increasing amounts of automation 
• Work with other members of your project team, in a highly collaborative environment, to arrive at meaningful and beautiful solutions that delight the client
• Attend all project team meetings, including daily stand-up meetings, backlog grooming, sprint reviews, and sprint retrospectives

Qualifications

• 5+ years of testing experience in a group or team environment 
• Proven ability to use Agile practices to work and think iteratively through the testing/QA dimensions of software products and ship goals 
• Intermediate level knowledge of continuous integration environments such as Jenkins, TravisCI, or GitLab
• Extensive knowledge of web systems, including the various HTTP requests (GET, POST, etc) 
• Deep knowledge of mobile app development environments: Xcode, Visual Studio, Android Studio, etc.
• Intermediate level knowledge and experience with at least one of the following scripting languages: Go, Elixir, Python, or similar language
• Experience with software testing frameworks like Selenium/Appium or similar tools
• You know, and can deliver, at least one hilarious yet appropriate joke in an entertaining manner

You are…

• Intuitive: You possess a strong instinct about how software is supposed to work and where to track down defects.
• A learner: You are always striving to be dependable, flexible, humble, teachable, proactive, and smart.
• A communicator: You possess excellent verbal and written communication skills.
• Servant-hearted: Ability to help others get a lot of work done by being their eyes and ears, hands and feet.
• Organized: You are able to enjoy a rapidly changing environment requiring flexibility and self-discipline.
• Trustworthy: You understand the importance of working with confidentiality with sensitive information.

Benefits

Generous Paid Time Off, Medical Coverage, Dental Coverage, Vision Coverage, 401k (with employer match), Free Smoothies and Snacks, Optional Work-from-home Thursday, Public Transportation Subsidy. This position is classified as Full-time/Exempt and therefore not eligible for overtime pay.  

Note: Employment with Subsplash is contingent upon satisfactory proof of employee’s right to work in the U.S., as required by law and upon completion of a basic background check and;

Employment with Subsplash is considered “at will,” meaning that either the company or the employee may terminate the employment relationship at any time without cause or notice.

The Company is an equal opportunity employer. It is the Company's policy that decisions involving any aspect of the employment relationship will be made without regard to race, color, gender, creed, religion, age, marital status, national origin, ancestry, citizenship, the presence of any sensory, mental, or physical disability, veteran status, or any other status or characteristic protected by applicable local, state, or federal law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.