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Quality Assurance Engineer - Product Growth - Location Flexible

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Role Description

Our approach to Quality Assurance Engineering involves a small, highly talented and leveraged team that focuses on executing a risk-based approach to managing quality for mission critical/highly visible Dropbox product releases. As a QAE expert in manual testing, you will ensure that Dropbox software is high-quality through effective hands-on execution of technical risk mitigation/management strategies, creating and executing quality strategies (including test plan and test case creation/execution), partnering closely with developers to create automation test strategies, and will develop and closely monitor quality metrics. This position will also take on Technical Lead responsibilities, which involves effective management of area-level technical direction used by team members to ensure a quality software delivery. This is accomplished through your hands-on support, mentorship, and efficient strategy development, grounded in data backed quality practices.

Responsibilities

Identify quality gaps/opportunities and develop proactive technical solutions to mitigate/fill the gaps individually and/or by leading/supporting quality team members and cross-functional stakeholders.
Hands on delivery of quality practices based on industry standards, that includes:

Discovery, analyze, and communication of technical risks, root cause, and mitigation/prevention strategies to engineering leadership, stakeholders, and fellow QAE’s.
Technical quality strategy development and execution
Automation strategy development
Quality metrics discovery and reporting
Manual test case execution

Be the Subject Matter Expert on software quality management for your EPD Team/Area/Group
Maintain effective partnerships with Development, Product, Design, and CX stakeholders, in service of actively contributing to the overall technical architecture design and how features are implemented and released.

Requirements

BS, MS, or PhD in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent technical experience
5+ years industry experience in Quality Assurance; 10+ years preferred
Expertise in manual testing across multiple platforms and testing techniques
Proven technical expertise, such as via programming experience or academic coursework in Computer Science
Dedication to quality and process improvement with a positive, collaborative attitude and approach to testing
Comfortable working in a dynamic, low-structure, constantly changing atmosphere and prioritizing work appropriately
Strong QA project leadership experience

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Marley Spector

Director of Product, Dropbox Dash

Passion Behind the Product

Cultivating Cross-Functional Collaboration

When asked about how the team successfully got the Dash product across the finish line, Marley Spector credits the team's cross-functional collaboration as the key to their success. "I collaborated with everyone from product, design, engineering, data science, research, support, marketing, legal, finance, sales and more. We would not have been able to build Dash for our users without tight collaboration. From the beginning, we ensured that the whole team really had an ownership mindset — no decision should take longer than five days to make," she said. "This wasn’t just our team; it was a full organization effort."

What I love about our cross-functional collaboration is being candid but not combative, critical but not cynical.

Sheila Wakida

Senior Director of Software Engineering

PASSION BEHIND THE PRODUCT

Creating Impact From Opportunity

When Sheila Wakida first joined Dropbox in 2018, she knew joining the company would offer a supportive culture and a new set of opportunities for her career. Wakida also knew that her personal growth journey relied on her own ability to find passion, excitement and pride in her work. “I attribute my career growth to the unique ways in which Dropbox recognizes impact and hard work, and I’ve learned to focus on creating the most impact out of the opportunities in front of me,” she said. “Dropbox recognizes those who are brave enough to transform challenges into opportunities.”

I strive towards doing the best possible work at the highest level of quality that I can deliver, no matter how big or small the task.

Damian Łukasik

Engineering Manager

CONTINUOUS LEARNING

Supporting Solutions

As the engineering manager for Dropbox’s international growth team, Damian Łukasik spends his days helping a team of engineers build solutions to serve the company’s customers outside of the United States and helping to grow the Poland engineering hub. While his role encompasses an array of responsibilities, Łukasik’s mission is clear across functions: to build a strong foundation for Dropbox’s international team to scale. And he knows exactly what will make that possible: a collaborative internal culture and a customer-centric approach to make the right choices as the team moves forward.

I give my team space to own products and solutions and then support them in making those solutions successful.

What are Dropbox Perks + Benefits

Dropbox Benefits Overview

We’re proud to offer benefits that help all Dropboxers take care of their holistic selves, so they can keep flowing at work.

Culture

Volunteer in local community

Partners with nonprofits

Open door policy

OKR operational model

Team based strategic planning

Pair programming

Employee resource groups

Employee-led culture committees

Flexible work schedule

Remote work program

Diversity

Documented equal pay policy

Dedicated diversity and inclusion staff

Mandated unconscious bias training

Diversity manifesto

Diversity employee resource groups

Hiring practices that promote diversity

Health Insurance & Wellness Benefits

Flexible Spending Account (FSA)

Disability insurance

Dental insurance

Vision insurance

Health insurance

Life insurance

Wellness programs

Team workouts

Mental health benefits

Financial & Retirement

401(K)

401(K) matching

Company equity

Performance bonus

Charitable contribution matching

Child Care & Parental Leave Benefits

Childcare benefits

Generous parental leave

Family medical leave

Adoption Assistance

Restricted work hours

Return-to-work program post parental leave

Vacation & Time Off Benefits

Unlimited vacation policy

Generous PTO

Paid volunteer time

Sabbatical

At Dropbox, this is called 'Recharge'

Paid holidays

Office Perks

Company-sponsored outings

Free snacks and drinks

Some meals provided

Company-sponsored happy hours

Recreational clubs

Relocation assistance

Fitness stipend

Home-office stipend for remote employees

Professional Development Benefits

Job training & conferences

Tuition reimbursement

Lunch and learns

Promote from within

Mentorship program

Continuing education stipend

Continuing education available during work hours

Online course subscriptions available

Customized development tracks

Additional Perks + Benefits

In order to be successful in our Virtual First environment we needed to make changes that would allow employees to have more control over both where and how they work. Therefore, we embrace “non-linear workdays” with defined core collaboration hours that overlap across time zones. Beyond that, we encourage employees to design their own schedules to balance collaboration with needs for individual focus. We’ve also moved from “all day syncs” to an “async by default” culture, reserving meetings for discussion, debate, and decision-making, and handling all other work in our deep focus hours.

View full list of perks + benefits

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