Salesforce Architect (Seattle, WA)

| Seattle
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Are you ready to make an impact?

West Monroe is currently seeking a talented Architect with expertise in Salesforce to join our Customer Solutions practice. The Architect will be responsible for leading project teams gathering requirements, designing solutions, and implementing configurations on Salesforce.com. The Architect also develops methodology and best practices with the national Customer Solutions practice team, and actively participates in CRM business development opportunities.

Responsibilities:

  • Leads the technical and integration workstreams within the overall program
  • Partners with the Engagement Lead and Project Manager on the overall quality of the deliverables and adherence to program status and budget
  • Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
  • Translate business requirements into well architected solutions that best leverage the Salesforce platform
  • Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states
  • Provide technical oversight and governance of Salesforce projects
  • Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed
  • Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
  • Provide guidance on application and integration development best practices, Enterprise Architecture standards, functional and technical solution architecture & design, environment management, testing, and Salesforce Platform education.
  • Identification and pro-active management of risk areas and commitment to seeing an issue through to complete resolution.

Qualifications:

  • 6+ years CRM experience, the majority specifically with Salesforce
  • Expert level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Community Clouds
  • Some experience of relevant AppExchange platforms such as nCino, Vlocity and other packages in the Financial Services, Healthcare or Hi-Tech space
  • Strong knowledge and experience of Salesforce development and configuration. Specific qualifications:
    • Understanding of systems architecture and ability to design scalable performance-driven solutions
    • Understanding of key design patterns and large data volume limitations and best practices
    • Understanding of data sharing and visibility considerations and how these play into platform architecture
    • Familiarity with platform authentication patterns (SAML, SSO, OAuth)
    • Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)
    • Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies (such as Github, Copado, AutoRabit)
    • Experience with platform security capabilities (TLS, SSL)
    • Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
    • Development experience with Apex, Visualforce, Aura Components, and Lightning Web Components
    • Strong background in design/development of large web-based or client server systems, or complete software product lifecycle exposure
    • Strong knowledge of object-oriented analysis and design and database design
  • Active Salesforce certifications or ability to achieve relevant certifications upon hire
  • Excellent client-facing and oral communication skills
  • Ability to travel to client-site 30-50% (post-COVID)
  • Must be able to work legally in the US

#LI-HYBRID

West Monroe is a digital services firm that partners with companies in transformative industries to deliver quantifiable financial value. We believe that digital is a mindset and it’s something companies become, not something they do. We bring together diverse, multidisciplinary teams that use their expertise to develop and execute new ideas and ways of working.  

At West Monroe, we invest in our people and care in a big way. We are growing the next generation of leaders who lead with inclusion, enabling us to address our clients’ most complex challenges. If you’re looking for a place where you’ll feel supported, our team will help you grow. We believe that growth breeds opportunity for all. And know that when we come together, we can do what's never been done. 

Our fast-paced culture and collaborative teams bring the energy and expertise needed to make an impact and deliver beyond expectations. If you are ready to set big goals with us, join us on our journey of building what matters for our clients, our people, and our communities. 

West Monroe is an Equal Employment Opportunity Employer  
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about inclusion and diversity at West Monroe, visit www.westmonroe.com/inclusion. 

If you are based in California, we encourage you to read West Monroe’s Notice at Collection for California residents, provided pursuant to the California Consumer Privacy Act (CCPA) and linked here.  

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Technology we use

  • Engineering
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • ASP.NETFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • AccessDatabases
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases

Location

West Monroe is located in the heart of downtown Seattle, a few blocks away from Pike Place Market. We are accessible by all major forms of transit.

An Insider's view of West Monroe

How do you collaborate with other teams in the company?

West Monroe's collaborative culture allows you to grow professionally by working across practices, industries and offices - all while creating value for the client.

Kirsten

Director, Mergers & Acquisitions

What makes someone successful on your team?

If you refuse to shy away from a challenge and enjoy working with an intelligent group of people that genuinely care about those around them, your success will be imminent at West Monroe.

Adam

Senior Manager, Technology

What are West Monroe Perks + Benefits

West Monroe Benefits Overview

Choosing where to build your career is an important decision. Should you choose to build it with West Monroe, we take that commitment seriously.

We believe that when people get the support they need to thrive, they care more, do more, and achieve more. In fact, that’s our whole business strategy. So we strive to provide a total rewards model that illustrates our commitment to our people and their growth, creating value today, tomorrow, and well into the future. We invest in you through an attractive package of rewards that promotes your health and well-being, your financial future, your development, and your satisfaction and enjoyment at work.

Culture
Volunteer in local community
West Monroe encourages volunteerism both on an individual level and through coordinated volunteer opportunities, such as our National Day of Service, an all-company volunteer day.
Partners with Nonprofits
West Monroe's Seattle office partners with NatureBridge, Food Lifeline, Technology Access Foundation, Boyer Children's Clinic, First Tee of Greater Seattle, Friends of the Children, and others.
Friends outside of work
Eat lunch together
Intracompany committees
Our Chiefs Program allows any employee to create a CXO (Chief “Something” Officer) role that is outside of their daily client service role such as Chief Outdoor Officer or Chief Snack Officer.
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
West Monroe has six ERGs: Black Employee Network, Interfaith, Pan-Asian Network, SOMOS, WMPride, and Women's Leadership Network.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
To ensure that we all share in our combined success, every employee participates in our Employee Stock Ownership Plan (ESOP). Our ESOP is designed to reward loyalty and company performance.
Performance Bonus
Our bonus program includes an annual performance bonus, travel bonuses to recognize nights away from home, spot bonuses, quarterly recognition awards, and more
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Our flexible work policy allows for different work arrangements such as regular telecommuting, alternative schedules, or part-time.
Remote Work Program
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Our flexible (also known as unlimited) PTO policy empowers our employees to make decisions about their own vacation time.
Paid Volunteer Time
West Monroe sets aside one day a year for its employees to participate in a "National Day of Change" firmwide volunteer effort. We also offer incentives for those who volunteer on their own time.
Paid Holidays
West Monroe offers all employees paid time off for major holidays. We also close the office between Christmas and New Year's Day.
Paid Sick Days
Perks & Discounts
Beer on Tap
Our Chief Beer Officer ensures the office is always stocked with interesting brews.
Commuter Benefits
Company Outings
We sponsor a number of outings, including our quarterly meetings, annual retreat, holiday party, National Day of Change volunteering day, and more.
Stocked Kitchen
Some Meals Provided
Happy Hours
We host monthly "4 O'clock Rocks" happy hours in the office after our monthly Town Hall meetings.
Recreational Clubs
Through our Chiefs program, employees can be a champion of anything they are passionate about -- we have employee-led wine tastings, soccer and basketball leagues, game nights, arts outings and more.
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Employees are required to complete at least 40 hours of continuing education each year. These credits may be earned through external training or by taking advantage of our robust internal curriculum.
Diversity Program
Inclusion & diversity is key to our mission of growing the next generation of leaders. We lead with inclusion because we think you cannot have diversity of thought, experience, and approach without it
Lunch and learns
As part of our robust training offerings, West Monroe offers "Knowledge Transfer Sessions." Anyone can create and present a training, and apply to allow people to receive CPE credits.
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, cross-department program, career mentoring, and leadership mentoring.
Online course subscriptions available
Paid industry certifications

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