We deliver digital workflows that create great experiences and unlock productivity.

Security Chief Technology Officer at ServiceNow (Remote)

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Company Description
ServiceNow is making the world of work, work better for people. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®
We're looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Job Description
Chief Technical Officer - Security
Ideally: Santa Clara, San Diego, Seattle, Chicago, Boston (will consider remote)
ServiceNow is one of the fastest-growing enterprise software companies today with over $5 billion in revenue and hurtling towards $10 billion in revenue.
To hyperscale, we're hiring a Chief Technical Officer of Security to:
  • Design a security technical strategy that defines ServiceNow as the most trusted SaaS provider on the planet.
  • Provide technical leadership across the company on the most complex, cross-functional security challenges.
  • Build an external ServiceNow security research arm that will position ServiceNow as a leader in the security community and across customer security teams
  • Develop innovative methods that enable security as "default" across a large and complex cloud footprint
  • Design advanced methods to protect ServiceNow from cyber-attacks at all levels, including Nation State Actors

The Team
CISO office is dynamic team responsible for providing frameworks, tools, strategies, and methods to enable the business and drive down cyber risk, securing our corporate and cloud infrastructure that runs our industry leading SaaS platform. We lead by example, ensuring the highest bar of standards in technical quality across the people, process, and technology of the ServiceNow CISO organization.
The Role
This is a highly visible and critical technical executive role tasked to design security architecture and programs that will leverage new and existing technology to enable the business and drive down cyber risk, securing our corporate and cloud infrastructure that runs our industry leading SaaS platform. By joining us on this mission, you have the rare opportunity to:
  • Join an already high-intensity, successful company in driving 2x revenues trajectory.
  • Take an active role in driving and contributing to the roadmap for the CISO organization.
  • Be the key connector and bring multiple perspectives to IT, Development, Product and Executive, the technical community and our customers in this important and highly visible role.
  • Lead deep technical design discussions and strategy within our team, across partner teams, the company and customers ensuring that we're building and delivering a 21st century security infrastructure.
  • Revolutionize and move the needle in SaaS security cloud computing.

We need a leader with experience having designed, operated, and implemented large scale security frameworks and is well-versed in the operation of scaling security architectures. Expert-level experience and qualifications to be successful in this role include:
  • 15+ years of experience in software engineering, networking, distributed systems architecture, infrastructure, HW platforms, OS, virtualization, databases, web, and application servers
  • Extensive Linux security platform experience
  • SaaS, PaaS Security Engineering experience
  • Extensive experience leading security programs in both large scale enterprise and commercial software companies
  • Experience designing and driving programs to manage and balancing "Security first" and customer usability strategies.
  • 15+years of experience managing teams and delivering security infrastructure on a global scale.
  • Experience building strong cross functional relationships that foster deep engagement
  • Ability to represent and promote complex business or technical security concepts both internally and externally.
  • Bachelor's/Master's degree in Computer Science, related technical field, or equivalent practical experience

We are passionate about our product and live for our customers. We are hungry and humble, but we have high expectations. Joining ServiceNow is an opportunity to better yourself personally and professionally while solving real, 21st century enterprise computing challenges.
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at +1 (408) 501-8550 , or [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
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Where we are

We’re on the edge of Lake Washington at Carillon Point in Kirkland. Right now, we're physically distanced but trying to stay socially connected!

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Volunteer in local community
Through our #GivingAtNow program, our Kirkland offices schedules volunteer opportunities throughout the year.
Friends outside of work
Eat lunch together
Daily sync
Open door policy
Open office floor plan
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Purchase company stock at a 15% discount semi-annually
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Work remotely on occasion as needed.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
ServiceNow offers unlimited paid vacation time starting at Day 1.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Pre-tax contribution plan for commuter expenses.
Company Outings
Site social activities periodically
Game Room
Stocked Kitchen
Happy Hours
Steps away from awesome restaurants and bars.
Free parking
Pet Friendly
Professional Development Benefits
Tuition Reimbursement
Up to $5,250 reimbursed annually for qualified expenses
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Online course subscriptions available

An Insider's view of ServiceNow

What’s the vibe like in the office?

This is an idea space. It’s a place where we’re all operating on the same wavelength. We’re all interested in what we’re working on, right? And you hear it in people’s voices. You see it in people’s work.


Software Developer

What does your typical day look like?

There’s never a day where I don’t feel like I’m doing something purposeful or valuable to my team or company.


Business Systems Analyst

How does the company support your career growth?

It’s a good place to be in, in that it’s a company that’s growing very fast, but it doesn’t have that big company feel. You don’t feel like a number in a system and you can articulate and know where you want to go. There are people here who can help you get there.


Account Executive

What’s the vibe like in the office?

ServiceNow is unique because the people in this company are so incredibly special and unique. I can't think of enough kind words and amazing words to say about them. They really are my family.


Senior Manager, Global Sales Development

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