This position reports to: Senior Manager, Build and Release Engineering

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. 

We’re disruptive.  We work hard but try not to take ourselves too seriously.  We are highly adaptable and constantly evolving.  We are passionate about our product, and we live for our customers.  We have high expectations and a career at ServiceNow means challenging yourself to always be better. 

Sitting in the center of our development environment, the Cloud Platform Development team is building the core platform-as-a-service (PaaS) technology that is the driving force for all applications built by ServiceNow and our enterprise customers. We are laser-focused on building an innovative, scalable and feature-rich PaaS for all enterprise applications.

We employ the brightest and most forward-thinking cloud platform developers on the planet. We have offices in San Diego, San Francisco and Santa Clara and work as a distributed team.

Do you have a passion for automation and continuous improvement?  Do you thrive on creating self-service tools and empowering those around you? Does everyone want you on their team?  If you answered yes, to all of these, read on.

What you get to do in this role:

• As a Senior Build/Release Engineer, you will be part of a team that is building the next generation build and release platform for ServiceNow. We need your expertise to help develop, scale, automate, and improve the underlying infrastructure, software, processes, and services required to support enterprise software development, quality engineering, and production releases.  This includes the following responsibilities:
• Develop the next generation of the Build and Release platform for a fast-growing development organization.
• Support and maintain source code management and build tools (Git/GitHub/Jenkins/Maven/Nexus)
• Provision, monitor, and manage virtual servers in AWS to scale the Build and Release Platform
• Work with Kubernetes on deploying Jenkins and other application servers in AWS
• Automate provisioning with Chef
• Tool adoption and integration
• Troubleshooting, problem solving, root cause analysis, and documentation
• Support and improve the build pipeline
• Branching and code repository administration
• Developing productivity tools & plugins
• Automate anything you can get your hands on

In order to be successful in this role, we need someone who has:

• Strong to expert Linux and networking skills
• Proficiency in one or more scripting languages
• Experience in source code management and branching
• Understanding of automated build and release systems
• Passion for automation, continuous improvement, and DevOps culture
• Clear communication skills, both in person and online
• Security and compliance minded
• Fluency in the software development lifecycle
• A strong commitment to customer service

Preferred

• Experience in developing automation in large enterprise scale development environments
• Inter-team training and knowledge sharing
• Ability to tune and scale Linux systems
• Experience managing, debugging, and improving build systems
• Experience with agile methodologies
• Fluency in several of the following technologies:
  • Git / GitHub
  • Maven / Nexus
  • Ruby / Perl / Shell Scripting
  • Jenkins
  • Amazon Web Services
  • Chef
  • Linux (CentOS/Fedora/RedHat)
  • Kubernetes / Docker

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or [email protected] for assistance.