Senior Cloud Systems Engineer
The Job
As Senior Cloud Systems Engineer at Tango Card, you will be our “go to” thought leader when architecting and deploying new systems & services that keep our company running. Drawing on your experience and deep technical skillset, you’ll collaborate across teams designing & developing solutions that will mature our corporate technology foundation. This is a meaningful role for our growing company, we need someone passionate about cloud infrastructure, authentication services, automation and security. Working within a close-knit team, you will build new solutions to meet our growing business challenges; as a Senior team member you’ll provide mentorship and guidance to the team as we scale Tango Card.
An FYI: Qualified Cloud Systems Engineers will have a background in IT, computer systems engineering, or systems engineering and analysis.
Reports To: Director of IT
As Cloud Systems Engineer at Tango Card, You Will:
- Guide maintenance and scalability of IdP solution and SaaS resources owned by our corporate IT team; architecting cloud-hybrid authentication services, maintaining, securing, auditing existing services and procuring/deploying new services, as driven by business objectives.
- Lead the team in work management, promoting best practices, making key decisions, and leading team discussions for the best possible results.
- Create and maintain automation orchestration of domain appropriate corporate objects, including but not limited to: employee account creation and licensing, helping team members understand our automations, and ensuring they can be maintained by the team.
- Ensure the continued operation, performance and security of the Tango Card corporate and virtual network, this includes physical-site based networks / office ISPs and our VPN services (this does not include our customer facing environment).
- Management of our corporate devices, such as but not limited to: servers, computers and mobile devices, maintaining compliance standards and accurate inventory.
- Help guide the corporate IT vulnerability remediation program (servers and user endpoints), working in concert with the Infosec team to harden systems and devices.
- Drive implementation of corporate services Business Continuity plan: maintaining security, backup, redundancy strategies and recovery processes. And participate in the application of regulatory and compliance efforts such as but not limited to ISO and SoC.
- Assist in the management of the vendors under the responsibility of Corporate IT.
- Provide support, where appropriate, for end-users issues that are escalated by the Helpdesk staff.
Our Cloud Systems Engineer at Tango Card will have most of the following experience:
- 2 year technical degree in related field or higher.
- 5+ years in a previous Cloud or Systems Engineering position or 7+ years as a Systems Administrator with a record of deploying SaaS systems.
- 2-4 years of experience administering Okta
- 2-3 years managing Zscaler or a similar multi-node VPN
- 2-3 years of experience managing Firewalls
- 2-3 years of mixed experience with local corporate and cloud networks (AWS - VPC, Route 53).
- Scripting: Bash, Powershell and some Python, API usage, Postman (query testing)
- Security: PKI, Application Security, Vulnerability Management, SSLi, SAML
- You're a self starter, you need little to no direction from management
- Ability to perform in ambiguous situations, if you aren’t knowledgeable about the issue at hand you know how to “Google it” and learn what needs to be done.
- Excellent troubleshooting skills, you know how to get down to the root of a problem; there are no dead ends, if you don’t know the answer you’ll find it out.
- Prioritization skills; you’re an expert to know when to work on what, allowing you to juggle multiple tasks at the same time.
- Attention to detail, you are meticulous; you're able to produce polished and easy to understand administrative guides and keep a wide range of systems and documents up to date.
Our Ideal Cloud System Engineer at Tango Card will have most of the following Experience:
- 4 year college degree
- Demonstrated success working with APIs and making use of services to leverage automation on a variety of platforms or a proven record of creating automations with Okta Rules & Okta Workflows or equivalent tools (e.g. Workato).
- Experience with other Tango Card tools are a plus: Okta, Google Workspace, Duo, Azure Active Directory, Slack, Meraki, Palo Alto Firewalls, Jira, CrowdStrike, Nessus, Zscaler, Microsoft 365, Microsoft Intune, Kandji, Box, Powershell, Bash.
- Certifications in one or more of the following: Google Workplace, Okta, MCSE, CCNA, Net+, Zscaler
Please note: visa sponsorship is not available for this position.
#Li-Remote #BI-Remote
- Competitive compensation package (money isn’t everything, but it helps)
- Medical, dental, and vision benefits (100% employer paid premium)
- Unlimited PTO and a generous holiday schedule
- 401(k) matching and equity opportunities (401(k) is a 100% match of up to 6%)
- Home-Office grant for ensuring a great WFH environment during social-distancing measures
- Award-winning culture that fosters autonomy, creativity, inclusion, transparency, and ownership
- Dog-friendly offices
What We’re Up to at Tango Card
Tango Card helps thousands of companies reach their goals by making rewards and incentives easy to send and awesome to receive. Our customers genuinely love working with us, and it shows: We’ve made the Inc. 5000 list of the fastest-growing private companies in America for the last five years. We’re backed by a stellar group of investors, including the private equity firm FTV (which led a $35M growth equity round in 2018), Fyrfly Venture Partners, Floodgate Capital, Eric Schmidt’s Innovation Endeavors, SWaN & Legend partners, and WTI.
Why Work for Us
Tango Card is proud to have been rated one of the Best Companies to work for by Built In Seattle. We’re on an incredible path to be the #1 rewards provider, and we are hiring amazing people across all areas of the business to accomplish our vision.
We foster an office culture of autonomy and transparency with flexible working hours and slim team structures. We provide our team members with what they need to be successful—whether that’s the latest technology at their fingertips or empowering them to attend conferences about industry trends. We’re committed to promoting mentorship and career development opportunities for our team members. Our physical offices are designed for productivity and comfort with standing desks, comfortable pod chairs, and a very dog-friendly environment. If working from home is more your thing, many roles offer the choice to establish a remote office. With a company like Tango Card that’s experiencing high growth year over year, career opportunities abound and you have the chance to create, own, and grow your role.
Tango Card is proud to extend its Voluntary WA State Paid Family Medical Leave Plan to employees across all Tango Card locations.
Tango Card is an equitable and equal opportunity employer; we’re strong because we’re diverse and prioritize inclusive practices. All applicants will be recruited and considered for employment regardless of their social identities, including but not limited to race, gender, color, religion, belief, national origin, age, sexual orientation, disability, and other protected classes. We thrive in the areas of recruiting and hiring when we have a growing awareness of the challenges faced by underrepresented candidates during the application and hiring process. We encourage all candidates to apply for roles they feel they have the skills to fulfill or a willingness to learn.
We at Tango Card take the protection of your personal information very seriously. We will never ask for financial information of any kind or for payment during the job application process. Please take extra caution while examining the email address of the individual you are communicating with, as scammers may misspell an official Tango Card email address or use a slightly modified version. Emails from us will come only from an official @tangocard.com email address. If you suspect a role or job ad is fraudulent, or that you are being contacted by a scammer pretending to be a representative of Tango Card, please contact us. If you believe you are the victim of fraud resulting from a job listing, please contact your local authorities.