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Senior Developer Experience Engineer

| Seattle
Auth0, a global leader in Identity-as-a-Service (IDaaS), provides thousands of enterprise customers with a Universal Identity Platform for their web, mobile, IoT, and internal applications. Its extensible platform seamlessly authenticates and secures more than 2.5B logins per month, making it loved by developers and trusted by global enterprises. Auth0 has raised more than $110 million to date and continues its global growth at a rapid pace. We are consistently recognized as a great place to work based our outstanding leadership and dedication to company culture, and are looking for the best people to join our incredible team spread across more than 35 countries!
Auth0 is looking for a Senior Developer Experience Engineer across the following technologies:
- JavaScript, React, Angular, Jest, Mocha, TypeScript
- React Native (Familiarity with native build tools, Xcode & Android Studio)
You GET developers! You know what they need, how to talk to them, how to make their lives easier, what makes them click, their dissatisfiers and their delighters. You recognize when a framework, library or product provides a great experience. As a Developer Experience Engineer, you will use those superpowers to improve our entire onboarding process, SDKs, Quickstarts, Docs, and provide direct assistance to developers in our support channels. You will be the internal and external steward of the experience for the technologies that you love working with every day.
Each Developer Experience Engineer shepherds one or multiple platforms forward, both internally within Auth0, and externally in the community.
You will be working in a cross-functional team alongside the developer evangelist, onboarding, growth, dashboard, community, and SDK teams to provide the best developer experience for the technologies you own.
The most important qualifications for this position are software engineering expertise, empathy, and self-direction.

You will be 😊

  • Writing, curating, editing developer resources: tutorials, examples, guides, and documentation.
  • Directly shaping and developing our open source SDKs.
  • Owning the code samples and implementation guidance for Auth0.
  • Championing Auth0 by engaging directly with the community.
  • Gathering and channel user feedback within the company to improve the experience for developers on Auth0.
  • The go-to-expert in the company, internally and externally, providing domain knowledge and reviews for Auth0 in these technologies.
  • Sharing your technical expertise at conferences and other tech events.

You'd be a great fit if you had ❤️

  • A deep understanding of writing, running, maintaining and debugging applications.
  • The ability to communicate effectively in person and in writing as a presenter, documenter.
  • Excellent written and verbal communication skills: presenting, documenting, troubleshooting.
  • Demonstrable experience authoring developer documentation (tutorials, blog posts, docs).
  • The ability to be self-directed and be effective working independently, yet feel equally comfortable contributing in a global team environment.

Bonus points if you have 👍

  • Experience working in distributed teams and work environments.
  • Created open-source material or have contributed to open-source projects.
  • Your own technical blog.
  • Knowledge in the identity and access management space.

Preferred Locations

  • (GMT-4); (GMT-3); (GMT-2); (GMT-1); (GMT); (GMT+1)

Auth0 is an Equal Employment Opportunity employer. Auth0 conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, disability, citizenship status, genetics, or status as a Vietnam-era special disabled and other covered veteran status, or any other characteristic protected by law. Auth0 participates in E-Verify and will confirm work authorization for candidates residing in the United States.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • ReactLibraries
    • ReduxLibraries
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM
    • MarketoLead Gen

Location

10800 NE 8th ST, Bellevue, WA 98004

An Insider's view of Auth0

How would you describe the company’s work-life balance?

I am thankful for less wasted time. Prior to having the flexibility of working remotely, I was stressed about everything from daily traffic to making it home in time to put my daughters to bed. Auth0 recognizes the value of time.

Ashley

Customer Success Manager

What does your typical day look like?

I'd say 50% is tackling customer challenges. 30% on product upgrades and patching and configuration tuning. The final 20%... side-projects for learning and process improvement.

Navdeep

Managed Services Engineer

What are some things you learned at the company?

I've learnt how dynamic a sales organization can be in terms of using software and styles of selling while delivering great info and customer value. Also, how to have fun and still get a lot of work done!

Raine

Inbound ADR

What's something quirky about your company?

To keep connected and build relationships, especially with such a geographically distributed staff, we have a friendly bot in Slack that randomly matches you with two others every second Monday and encourages you to meet in person or over a video call for a coffee, a donut and a casual chat!

Clayton

Director of Culture

What are Auth0 Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program
Cross functional training encouraged
Promote from within
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