Dropbox
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Senior Infrastructure Software Engineer, Telemetry - Location Flexible - Veterans Encouraged to Apply at Dropbox (Remote)

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Role Description

The Telemetry Engineering team is building an efficient, user-friendly observability platform that empowers all Dropbox engineers with the insights to operate reliable and performant systems. The systems owned by the Telemetry Engineering team enable all Dropbox engineers to quickly diagnose software development problems and bring delightful products to market quickly. 

The Telemetry Engineering team is responsible for building and integrating cutting edge logging, tracing, metrics and alerting software at DBX. The Telemetry team is looking for innovative, gritty senior software engineers who enjoy building scalable, reliable user friendly distributed applications. 
 
Some of the technical challenges you will solve over the next year are as follows: 
  • Build or integrate a high scalable, user friendly, performant logging system to provide a cohesive view of UI events, service logs and IT asset logs to security and product engineers.
  • Re-imagine the architecture of the operational metrics platform used by all engineers at Dropbox to continue scaling year after year while pivoting to a multi metro design.
  • Build client libraries and APIs to expose the full suite of metrics platform features to product engineers who develop products for Dropbox, HelloSign and DocSend.
  • Build or integrate software to provide client side tracing, connect client side traces with server side traces and provide the ability to analyze historical trace trends.
  • Help set quarterly and multi-year technical strategy for the Telemetry Engineering team.
We care deeply about collaboration, inclusivity and innovation. Trust and respect are deeply rooted in our engineering culture. At the heart of Dropbox lies the largest networked filesystem in history. We routinely tackle audacious challenges, often against competitors who have 10-50x our resources. On top of this foundation, we're crafting products that enable people to do amazing things with their stuff across all their devices. We hope you'll join us!
Responsibilities
  • You will build high impact features while scaling a metrics system that handles 173.5 billion metrics per day.
  • You will build and integrate the first operational data and event logging system at Dropbox
  • You will collaborate with engineers across all of Dropbox to ensure that we’re building tools to increase engineering velocity
Requirements
  • BS (or higher, e.g., MS, or PhD) in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent technical experience
  • 4+ years of professional software development experience
  • Experience supporting, building and owning large-scale, multi-threaded, geographically distributed backend systems
  • Highly skilled at developing and debugging in C/C++, Java, Go or Python
  • Experience with operating system internals, filesystems, databases, network, compiler also a plus
  • Familiarity with Linux and shell scripting 
  • Military veterans strongly encouraged to apply!  Leadership, integrity, teamwork, and global perspective are just a few of the skills learned through Military service. At Dropbox, we value the experiences of current and previous members of the U.S. Armed Forces. This role is open to any qualified candidate, however we have identified that the qualifications for this role match many of those who have served in the U.S. military. If you are a veteran please be sure to mark your veteran status at the bottom of the application. You can read more about our commitment to hiring veterans at dropbox.com/jobs/Veterans.
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Where we are

*Dropbox Studios are collaborative spaces designed for teamwork and community-building. Employees will not be able to use them for solo work.

Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • KotlinLanguages
    • FluxLibraries
    • jQueryLibraries
    • ReactLibraries
    • HadoopFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
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What are Dropbox Perks + Benefits

Dropbox Benefits Overview

We’re proud to offer benefits that help all Dropboxers take care of their holistic selves, so they can keep flowing at work.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Restricted work hours
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
In addition to our Unlimited Vacation Policy, Dropbox also has one companywide PTO day a month
Paid Volunteer Time
Sabbatical
At Dropbox, this is called 'Recharge'
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

We began a new 'Perks Allowance' in 2021 when we went Virtual First. Dropboxers are provided a generous individual allowance to spend on what perks really matter to them while at home- whether that's wellness, caregiver support, productivity, ergonomics, learning, food services, afterschool programs for kids, or something else! Read more here: https://bit.ly/3uM0gG3

An Insider's view of Dropbox

How would you describe the company’s work-life balance?

In the first time in over a decade, I’ve been able to actually have work life balance and to develop healthy habits because of Virtual First. My commute time is now filled with a morning workout and the end of my day now looks like being able to cook for myself. I also was able to move closer to family, which means the world to me.

Caitlin

Diversity Program Manager

What's the biggest problem your team is solving?

In a world that’s radically shifting virtual, it’s exciting to be at a company aiming to solve a lot of the problems at the crux of the transition. I’ve been working on projects that help small businesses using Dropbox collaborate and improve their overall user experience.

Micah

Software Engineer

How does the company support your career growth?

Dropbox has provided me a great opportunity to work with some of the top talent in the industry. The amount of creativity and innovation I have been apart of has been amazing. Whether you’re an individual contributor or a VP, Dropbox provides amazing opportunity, training, and support for your career.

Latane

Head of Physical Infrastructure

What is your vision for the company?

I see the 40-hour office workweek becoming a thing of the past. Employees will escape grueling commutes and gain more control over their day. The workplace will now be wherever work happens, and the workweek will be whenever work happens best for each person. We'll grow stronger as we integrate dispersed talent with diverse perspectives.

Drew

Co-founder and CEO

How does the company support your career growth?

There’s always an opportunity to pivot and learn new skills or internally transfer to a team that’s outside your normal scope of work. The humility and empathy that Dropboxers have is unlike anywhere else I’ve worked. There’s always going to be someone on the other side willing to bring you in on a project or mentor you.

Mack

Content Marketing Operations

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