Senior QA Engineer

Apptentive is a winner of the 2018 Seattle Business Magazine's 100 Best Places to Work in Washington!

We’re a rapidly growing, well-funded startup based in Seattle that’s passionate about building great products with a fun, dedicated hardworking team. Apptentive helps thousands of companies use their mobile applications to build deeper, more meaningful relationships with millions of people around the world. We believe software is powering more relationships than ever before and that we can help make software about People. We’re building the platform to power customer communication for the modern business. 

You’ll focus on automation of our integration tests across our native iOS and Android SDKs, API Platform, and our React-based web dashboard; author and manage test plans for new features and conduct ad hoc and manual tests in areas yet to be automated.

Who you are and what you will own:

• Be passionate about product quality
• Own the architecture and implementation of automation test frameworks across mobile, web, and backend APIs.
• Develop, iterate and own all testing-related documentation, including test plans, test cases/scripts, and bug reports, assessing the quality and associated risk of complex functionality across all components
• Perform functional manual testing of new & existing features to cover all UX and business use cases and performance tests
• Ensure test planning, test framework, execution, and reporting is efficient, standardized, and coordinated
• Evaluate, and work with engineering to expand automated test coverage based on business risk and efficiency impact
• Work closely with Product and Engineering teams to help define quality criteria and quality metrics, and create specific use-case scripts to facilitate ad-hoc testing
• Log and track issues from testing; verify bug fixes and regression tests of other impacted features perform correctly; verify all releases before and after deployment to production
• Ensure the product, design & development teams understand test results with regard to passes, failures and tests still to be executed

You should be experienced in the following areas:

• 5+ years of experience with QA automation frameworks testing Mobile Apps, Web Dashboards, and API’s
• Good understanding of Ruby and JavaScript, or any other object oriented language
• Using frameworks such as Selenium or Cucumber
• Experienced in BDD, (Behavior Driven Development) using RSpec or Jasmine
• Working with an agile development team that does continuous delivery
• Working with developers and other stakeholders collaboratively
• Experience owning and driving QA initiatives in a startup environment
• Excellent written and verbal communication skills
• Experience with Jira
• Expert knowledge of writing technical documentation/defects and issues
• Experience using source control systems such as Git
• BA or BS degree preferred and/or other relevant combination of training and experience.

What We Offer

• Competitive salary and equity packages
• Unlimited paid time off (PTO) and generous family leave policies
• 401k, HRA/FSA and monthly Orca pass
• Comprehensive medical, dental, and vision insurance 100% premiums paid
• Paid professional development (conferences/courses)
• A chance to build something great with other amazing people

How We Work

• We have ownership on how we complete work and take responsibility for our outcomes
• We are creative in how we approach problems and deliver pragmatically
• We share information and learn from each other
• We pride ourselves on being adaptable because change is a constant
• We focus on the customer to give them a voice
• We make mistakes, learn and improve as we iterate

How We Do Not Work

• We are not aggressive or competitive with each other, and we greatly appreciate diverse thinking
• We are not defined by our roles. We get opportunities to work on new areas to expand our knowledge and abilities
• We don’t work at all hours, because we have friends and families, and they are important to us

Apptentive is an equal opportunity employer and we value diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Principals only-- No recruiters please. We are unable to sponsor visas at this time.