Role

The Devtooling team at Outreach is responsible for all the developer environment setups, CI/CD pipeline infrastructure, and tooling that supports that. Our fundamental mission is to empower all engineers to safely and efficiently deploy, build, and maintain new and existing services in a standard and repeatable manner. This means we have a focus around developer happiness while also building abstractions around our Infrastructure to remove some of the heavy lifting of how it works. This requires a very empathetic mind to relate to engineers of all walks, understand their needs, and do our best to meet them while also guiding toward best development practices.

What this means is that we’re looking for someone willing to understand the pain of building code in a greenfield project and the confusion that comes with that. We’ll need people who understand that user experience is important even for internal tooling, with a focus on ease of discoverability of information. Outreach is planning to grow quickly into a more Service Oriented Architecture, so we’ll need to prioritize the biggest points of confusion and do our best to simplify and standardize those. 

About the Team

The Devtooling team is a relatively new extension of the Outreach Engineering team, evolving out of the Core Infrastructure team. As such, we work very closely with them to accomplish our goals. Our team is composed of folks with disparate skills and backgrounds. Our unifying attribute is our desire to work together to find creative, extensible solutions to the problems we run into with a strong focus on iterating and getting at least a solution into our customers’ (fellow engineers) hands to see what we can do to improve. We are responsible for CI/CD pipeline infrastructure, deployment orchestration, CLIs used by our engineering teams, ChatOps, and various libraries used to interact with common systems.

Daily Activities

The team usually iterates on our planned projects on a day to day basis. However, we are sometimes disrupted by alerts or to assist other teams, especially Core Infrastructure, as we mature into a stronger, fully-formed team. However, we focus on our own projects for the most part with deployment orchestration being our overarching architecture project. Thank a season-spanning storyline with monsters-of-the-week showing up in sprints when priorities and business needs dictate.

Basic Qualifications

Have you ever worked to deploy code and found the build process to be confusing and messy and desperately wanted to fix it? Have you ever built a CLI or script to more quickly and easily do something repeatable? Then this is definitely the team for you. We love people who are empathetic to our fellow engineers and seeking to learn and grow as both a human a developer. Strong communication skills, both verbal and written, are critically important for navigating and building bridges with our coworkers.

Our tech stack consists of: Kubernetes as the core, underlying foundation, jsonnet and YAML, Concourse and CircleCI, Golang, and Ruby. Experience with any of these is always fantastic, but we’re happy to help learn if you don’t. Some experience with Golang specifically would be a huge plus. Other fundamental concepts that are relevant but not necessarily required are: familiarity with REST architectures, message queuing, and CI/CD best practices. We encourage you to apply even if these aren’t skills you’ve ever heavily exercised but are still excited about the kinds of problems we get to solve. We want to find people interested in making developers’ lives easier and excited about learning new things as we go.

Why You’ll Love It Here

• 100% medical, dental, and vision coverage for full-time employees

• Flexible time off

• 401k to help you save for the future

• Company-organized and personal paid volunteer days to support the community that supports us

• Fun company and team outings because we play just as hard as we work

• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network)

• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents

• Employee referral bonuses to encourage the addition of great new people to the team

• Plus, unlimited snacks and beverages in our kitchen