Senior Software Engineer - Digital Experience

| Seattle

About Qualtrics

Qualtrics is the technology platform that organizations use to collect, manage, and act on experience data, also called X-data™. The Qualtrics XM Platform™ is a system of action, used by teams, departments, and entire organizations to manage the four core experiences of business—customer, product, employee and brand—on one platform. Over 9,000 enterprises worldwide, including more than 75 percent of the Fortune 100 and 99 of the top 100 U.S. business schools, rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a phenomenal employee culture, and build iconic brands. Qualtrics was recently acquired by SAP, and together we will accelerate XM and power the experience economy. Join us on this adventure that can open many doors! If you’re searching for a company that’s dedicated to your ideas and growth, recognizes your unique contribution, fills you with purpose, and provides a fun, flexible and inclusive work environment - apply now!

About Digital Experience Team

The Digital Experience team at Qualtrics builds and maintains a scalable system with billions of pageviews a week, to bridge the experience gap on every device. We currently provide customers with tools to enable them to make on-the-fly changes, including customized questions and messages, on their company’s websites and mobile apps, so they can listen and engage with a targeted segment of users.

We are looking for senior full stack engineer and leader who finds meaning in her\his work and is looking to build innovative product features or scalable systems that make a real felt impact on the business. You will be working across all layers, including web and mobile front ends, caching layers in browser, CDN and memory, message queues, file system and relational and NoSql databases.

The DX team currently uses the following technologies: JavaScript, Node.js, Angular, PHP, Java, Scala, docker, Memcache, MySql, beanstalk, S3, Consul, Galera, rundeck, jenkins2, puppet, and hiera. That said, at Qualtrics, each team has the freedom and flexibility to choose their tech stack, so as we architect and build new services and features, there will be a lot of opportunity to pick latest technologies that are most appropriate for the problem at hand (ex: react, redis, serverless).

Preliminary Qualifications

  • BS/MS in Computer Science or equivalent
  • 7+ years of software development experience at major technology companies and/or software startups
  • Experience with web infrastructure and distributed systems
  • Experience with software engineering best practices (e.g. unit testing, code reviews, design, continuous delivery, git, test automation and build\deploy systems)
  • Ability to work in a fast-paced and agile development environment and to learn new frameworks/stacks
  • Passionate about building products that help customers easily and effectively get their job done
  • Enthusiastic person, who communicates effectively and is easy to work with
  • Curious and constantly learning on your own and from others
  • You get satisfaction from helping others succeed, and you constantly seek ways to improve
  • You can identify gaps, propose solutions to important problems, then take it to resolution
  • Test Driven Development with attention for details

Preferred Qualifications

  • 2+ years of leadership experience
  • Expertise in mentoring and developing junior developers. You get satisfaction from helping others succeed, and you constantly seek ways to improve.
  • Desire to guide engineering vision and drive engineering excellence across teams
  • Able to design and implement well-crafted, scalable, and maintainable code
  • Ability to make reasonable trade-offs based on time and resource constraints in the interest of the business and customers
  • Comfortable with designing APIs, SDKs, and data models
  • Experience building large-scale web applications and microservices
  • Experience building fast, accessible, world ready and responsive user experiences
  • Proficiency using modern web development technologies and techniques, including JavaScript, HTML, CSS, and one or more modern front end frameworks
  • Experience building Android and iOS applications
  • Be highly creative, flexible, self-directed and resilient

A Day in the Life

  • Develop scalable, fast, robust, and rich web and mobile solutions to solve complex business problems
  • Commit to sprint goals, attend daily stand-up meetings, prioritize and estimate features
  • Lead a team of software engineers responsible for the design, development, testing, deployment, and operations of features.
  • Work across disciplines and teams to collect requirements, describe features, build technical designs, and drive product strategy
  • Demonstrate knowledge of professional software engineering best practices for the entire SDLC, including coding standards, code reviews, source code management, build processes, and testing
  • Drive operational excellence by investigating production issues, driving root cause analysis and follow-up actions for mitigation
  • Improve performance, availability, reliability, scale, throughput and latency
  • Advise management on software development priorities, risks, and required effort level.
  • As an engineer at Qualtrics, you are more than a developer. In addition to building, you test to make sure your work does not introduce customer pain, you put mechanisms in place to make sure the team knows if features aren’t behaving as expected, and you own delivering what you build to customers 
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • We are an open language company so we do not specify on languages and except all that are helpful toward the product.Languages
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • WordpressCMS
    • Qualtrics PlatformCMS
    • SalesforceCRM
    • Qualtrics iQ DirectoryCRM
    • Qualtrics PlatformEmail
    • Adobe CampaignLead Gen
    • MarketoLead Gen
    • MixRankLead Gen
    • RapportiveLead Gen
    • Qualtrics PlatformLead Gen

Location

The office experience is a 5-minute walk from Pioneer Square. The rooftop deck overlooks the Puget Sound and downtown Seattle.

What are Qualtrics Perks + Benefits

Qualtrics Benefits Overview

TOTAL REWARDS
The term “benefits” doesn’t really do our employee rewards program justice. We provide free medical, dental, and vision insurance, 20+ days of annual leave, generous retirement fund contributions, company equity, quarterly bonuses, and tons of career mobility.

WORK HARD/PLAY HARD
For every bit of hard work we put in, we have twice the fun. Whether that means taking a break in a massage chair or hitting the slopes after work, Qualtrics makes sure that employees take time to recharge and live it up.

UPWARD MOBILITY
Because we’re a hyper-growth company, getting promoted and taking on more opportunity is always an option. We hire individuals who have what it takes to quickly step into the next role and take on opportunities beyond their core job description.

OFFICE PERKS
We believe in a workspace that allows you to take a breather and pepper fun throughout your day. Grab a beer in the Dublin office pub, enjoy Seattle’s rooftop patio overlooking the Puget Sound, or raid one of the many kitchens around Provo’s office.

HIGH BAR
We don’t hire cutthroat individuals who only care about themselves. We’re looking for top performers with a wide array of professional and personal experience. Our employees are driven, intelligent, diverse and interesting people who work well in teams and know how to have fun.

GLOBAL
Qualtrics employees are plugged into a network of experienced professionals around the globe. With weekly company-wide video meetings and our own internal social network, employees get global experience and stay up-to-date on what’s happening across the organization.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
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