#LI-ML1

The Role

Outreach users navigate through hundreds of prospects, accounts and opportunities a day as part of their daily workflows. Empowering customers to have an intuitive search experience, with the power to generate simple and advanced queries, to explore Outreach CRM data and its relationships, is at the heart of this team’s core mission. We are looking for a Software Engineering Manager to re-envision our Search experience for a multi-tenant environment at massive scale, while ensuring compliance with our security and privacy standards without compromising on a high quality bar for customer experience.

About the Team

The mission of the Search team is to deliver a scalable search solution with easy and intuitive query access to the data that our customers need on a day-to-day basis. In addition to building out this service with interfaces that can be leveraged by other parts of the application, analytics that provide at-a-glance overview of workflow data being accessed, this team will also own the end user search experience and collaborate closely with the Product and Client Experience teams.

Basic Requirements

• 5+ years of recent hands-on coding and software design.
• Recent experience building robust and scalable software.
• A track record of projects completed on time – you are a flawless executor, not a procrastinator. You find satisfaction in a job well done and want to solve head-scratching challenges
• Solid OOP and software design knowledge – you should know how to create software that’s extensible, reusable and meets desired architectural objectives
• Familiar with continuous integration environments
• Previous exposure to data-intensive environments, including data modeling and integration conceptsA can-do attitude and good team player.
• Ability to prioritize your tasks properly for incremental delivery
• Experience with our technical stack: Ruby on Rails, Node.js, Elixir (or comparable functional language such as Golang), ElasticSearch, MySQL, AWS, Docker and Kubernetes.
• Willingness to learn new technologies (experience with other languages is okay too, but our code is Ruby on Rails, Elixir and Node.js, so you should be able to get up-to-speed on at least one of them - quickly).
• You embody our core values: We are hungry craftspeople, we have grit, we are honest, we take ownership, we have each other's back no matter what, we're one with our customers, and we find strength in diversity and inclusion.
• Proficiency in working with services written in Golang is highly desirable

Preferred Qualifications

• Proficiency in working with services written in Golang is highly desirable 
• Experience with our technical stack: Ruby on Rails, Node.js, Elixir, ElasticSearch, MySQL, AWS, Docker and Kubernetes

Why You’ll Love It Here

• 100% medical, dental, and vision coverage for full-time employees

• Flexible time off

• 401k to help you save for the future

• Company-organized and personal paid volunteer days to support the community that supports us

• Fun company and team outings because we play just as hard as we work

• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Women's Network)

• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents

• Employee referral bonuses to encourage the addition of great new people to the team

• Plus, unlimited snacks and beverages in our kitchen

• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status