Senior Staff Software Engineer (Infrastructure), Dev Tooling

| Seattle
About the Team 
The Dev Tooling team is an internal-facing team dedicated to enabling the entire engineering organization to do better work. This wide and intentionally-vague charter encompasses everything from developing new engineer onboarding processes to building all of the tooling that engineers use and depend on in their daily lives to be effective. If there’s a common thread between multiple projects, whether discovered in the present or envisaged for the future, we try to get out ahead and build the systems and tooling needed for that work.
We have developed an in-house Kubernetes development environment (read about it at our medium article: https://outreach-eng.medium.com/localizer-an-adventure-in-creating-a-reverse-tunnel-tunnel-manager-for-kubernetes-47c614606b68) that the entire engineering organization bases their daily work on. We have also built a templating-based project and set of libraries to rapidly and securely build Golang-based services, libraries, tools, and CLIs that easily deploy and test across our local development through production environments. Our team is evolving these pieces toward a fully open-sourced client+server development and deployment environment “startup in a box”, with the goal of building a vibrant community around it.
The dev tooling team is, by design, a team of generalists, with specializations. With the wide charter, you may find yourself spending a morning building a logging library and the afternoon working with a client team to design and build an efficient way to test their code against production-like services. We spend our time balancing between live support to enable/unblock our engineering coworkers and feature development. The team provides myriad opportunities to expand your knowledge and skills, both of the raw technical type as well as feature/product design. If a charter this vague sounds exciting to you, you might just be a dev tooler. Come find out!

Your Daily Adventures Will Include

  • Debugging Kubernetes service interactions and develop common manifests across projects
  • Designing automatically-deploying end-to-end multi-service integration test frameworks
  • Identifying common threads amongst upcoming projects and building common libraries/frameworks/processes to bring them together
  • Working with internal teams to help prioritize new work based on current needs
  • Triaging feedback and bugs from users (currently internal but soon external as well)
  • Engaging with the open source community
  • Building the core aspects of services so feature teams can focus on business logic

Basic Requirements

  • You thrive in an ambiguous environment that requires seeking out and collaborating with both your team and the rest of the company to design effective solutions
  • Experience designing and supporting internal-facing tooling where the “customers” are your coworkers
  • Understanding of which details are important and ability to prioritize incremental delivery
  • Experience with container-based workflows and services (Kubernetes preferred but not required)
  • Experience designing, building, and supporting infrastructure services
  • Familiar with continuous deployment environments
  • Willingness to learn new technologies (experience with other languages is okay too, but most of our time is spent in Golang and Typescript, with plenty of legacy stuff on Ruby on Rails, so you should be able to get up-to-speed on at least one of them - quickly)
  • You embody our core values. We are hungry craftspeople, we have grit, we are honest, we take ownership, we have each other’s back no matter what, we’re one with our customers, and we find strength in diversity and inclusion

Why You’ll Love It Here
• Generous medical, dental, and vision coverage for full-time employees and their dependents
• Flexible time off
• 401k to help you save for the future
• Company-organized and personal paid volunteer days to support the community that supports us
• Fun company and team outings (or virtual events these days!) because we play just as hard as we work
• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Womxn's Network)
• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents
• Employee referral bonuses to encourage the addition of great new people to the team
• Plus, unlimited snacks and beverages in our kitchen (once we're back in the office, that is!)
• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • Elixir Languages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • MySQLDatabases
    • RedisDatabases

Location

Our Lower Queen Anne office is located along the beautiful Elliott Bay waterfront north of Belltown, near Myrtle Edwards Park.

What are Outreach Perks + Benefits

Outreach Benefits Overview

At Outreach, we believe in taking care of our employees as whole people, and our benefits and perks reflect that value. We offer benefits and perks such as flexible time off, a 401k to help save for the future, employee resource groups, and Diversity, Equity, and Inclusion trainings. Our wellness benefits include a generous medical, dental, and vision package for full-time employees and their dependents, access to our EAP (Employee Assistance Program), mental health supports, and FSA and DCFSA options. For new parents, we offer a parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course.

Culture
Volunteer in local community
Outreach organizes quarterly events for employees to volunteer together in the community. We also offer paid time off for volunteer days.
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Outreach's leadership team is highly diverse, reflects our commitment to diversity and inclusion, and is focused on continuous improvement of our DEI initiatives.
Unconscious bias training
We offer DEI trainings to help facilitate understanding of issues surrounding equity and inclusion, including unconscious bias.
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Employee Resource Groups such as Outreach Womxn's Network (OWN) and others that exist to support employees from underrepresented populations are supported from the top down at Outreach.
Hiring Practices that Promote Diversity
Outreach provides training to encourage diverse hiring and the Recruiting Team is constantly searching for innovative ways to reach a diverse population of candidates.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
All employees receive a basic life insurance plan at the $100,000 level. Employees can elect voluntary life insurance if they would like additional coverage beyond the $100,000 level.
Wellness Programs
Outreach's EAP (Employee Assistance Program) offers free, confidential counseling, 24-hour crisis telephone counseling, addiction support, etc.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Outreach provides flexible start and end times, as well as flexible Friday schedules.
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Outreach offers unlimited PTO.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Outreach offers unlimited PTO.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
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