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Senior Staff Software Engineer

| Hybrid
Sorry, this job was removed at 3:50 p.m. (PST) on Monday, August 20, 2018
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This position reports to: Manager, Software Engineering

ServiceNow is changing the way people work. With a service-orientation toward the activities, tasks and processes that make up day-to-day work life, we help the modern enterprise operate faster and be more scalable than ever before. 

We’re disruptive.  We work hard but try not to take ourselves too seriously.  We are highly adaptable and constantly evolving.  We are passionate about our product, and we live for our customers.  We have high expectations and a career at ServiceNow means challenging yourself to always be better. 

What you get to do in this role:

  • Solve real world complex problems at scale on the ServiceNow platform
  • Rapidly develop Security Operations applications, applying innovative technical solutions to eliminate manual processes and simplify workflows for complex procedures
  • Build integrations with various 3rd party security vendors, providing comprehensive automation and orchestration solutions
  • Work closely with Product Managers and Architects to design state of the art solutions to Security Operations problems
  • Be part of a world class engineering organization that takes pride in building extensible and resilient engineering solutions
  • Work in a Scaled Agile Framework (SAFe) based environment with bright and forward-thinking developers and quality engineers
  • Work with Quality Engineering and Customer Support to troubleshoot problems encountered by customers and field sales

In order to be successful in this role, we need someone who has:

  • Over 10 years of experience designing and building scalable reusable products / components.
  • Solid experience in application development building enterprise-grade applications in a high transaction environment.
  • Strong understanding of Object Oriented Analysis and Design, Algorithms and Data Structures.
  • Exceptional Java & JavaScript programming skills.
  • Proficiency in web technologies like REST, SOAP, OAuth
  • Experience designing & building scalable web services.
  • Exceptional debugging, testing, and problem-solving skills.
  • Exceptional written and verbal communication skills with proven ability to effectively communicate complex technical issues to both technical and non-technical teams.
  • Solid understanding and experience with agile software development lifecycle.
  • Experience with open source technologies Linux, Apache/Tomcat, MySQL/Postgres
  • Experience mentoring team members for development best practices.
  • High energy and aptitude for learning new technologies.
  • Passion for software development and problem-solving.
  • Bachelor’s/Master's degree in Computer Science or related discipline.

Desired Skills:

  • Knowledge of cloud technology and distributed computing
  • Working knowledge of Linux Internals, MySQL Optimization and Performance Tuning
  • Experience working with JavaScript libraries such as AngularJS, ReactJS, Backbone.js, Node.js, jQuery.
  • Experience with git.
  • Knowledge of scripting languages (like Python, Perl and bash)

We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • MariaDBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases

Location

4400 Carillon Point, Floor 4, Kirkland, WA 98033

An Insider's view of ServiceNow

How would you describe the company’s work-life balance?

I am a working mom, and I appreciate the privilege of being able to work from home when I need to adjust my hours. I could be offline for two hours in the middle of the day because there's a school event for my kids. To be able to do so without the pressure of, "Oh my goodness! Now it's going to make me look bad," I don't take that for granted.

Kurdin

Manager, Strategy & Operations

What does your typical day look like?

I work in global cloud services and constantly collaborate with people–every day is different. I could be working on product design, collaborating with folks in other organizations, driving decisions, assessing technology, and talking with customers.

Bill

Distinguished Systems Architect

What does career growth look like on your team?

Since joining ServiceNow, I've built out my leadership team, and 60% are women. My goal for my team is to create opportunities and a platform to showcase the incredible impact that they're having on the business, whether that's having them lead a critical initiative with cross-functional visibility or present during a C-suite meeting.

Vanessa

President, ServiceNow.org

How do your team's ideas influence the company's direction?

In this expanding hybrid world, people conduct millions of transactions on a regular basis, creating more data and processes to manage. So, continuing to offer new solutions, while scaling to the expectations of the modern world, is a challenge we are excited to take on. We are driving new levels of productivity, automation, and innovation.

Pat

Chief Technology Officer

What are some things you learned at the company?

Sometimes, we feel a little self-conscious. We may feel intimated or too shy to share our points of view. But in order to make an impact, we need to be able to trust our voice.

Ying

Director, Product Design

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Open door policy
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development Benefits
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available

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