Senior Software Engineer (remote) - Tech Support Development

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We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.
Note: This is a range posting (Senior/Principal Software Engineer) and the final offer will be determined by the candidate's skills and experiences.
Job Summary:
The Tech Support Development team is searching for Sr./Principal Software Engineers to join our existing team who are actively focused on making our employee's experience with technology even better. The ideal candidate would have a passion to be innovative, customer-focused and is not afraid to ask questions to challenge the status quo. Teams will be focused on building new capabilities such as digital portals, a telephony/chat platform and complex internal/external system integrations as we set out on aggressive multi-year roadmaps. Full-stack is the way our teams operate - from design to devops, to testing, and everything in-between. If you want to learn new skills on an empowered, self-managing team this is your place!
Responsibilities

Design & develop Enterprise Applications as part of a SCRUM team in a scaled agile environment
Build cloud-based applications with Java, JavaScript/React, AngularJS and native AWS services
Deploy applications to AWS and Kubernetes
Extend and evolve traditional Java-based web applications to cloud-native serverless & microservice patterns
Work directly with our customers and business partners to move the needle on OKRs and KPIs
Interact with customers and core development team to refine the product backlog
Embrace a full-stack development mentality - devops, front/back-end, +
Automate and execute all levels of testing (unit, integration, and regression)
Support software products through their entire lifecycle
Proactively avoid and eliminate technical debt
Champion engineering excellence
Foster learning/growth mindset and model it for others
Passion for making internal employees lives better with the use of technology

Qualifications

Generally 5+ years of professional experience.
Highly proficient in Java/J2EE and multiple other languages. Strong JavaScript/React experience preferred. AngularJS experience a plus
Experience working in a technical leadership capacity - directing, coaching and mentoring more junior engineers
Proven experience designing solutions using cloud computing platforms & services (AWS, Lambda, EC2, OCF, K8S, Amazon Lex, Microsoft Luis)
Proven experience designing & building APIs (REST, SOAP, API Gateway, SpringBoot, etc.)
Experience in agile software delivery (Scrum, Kanban, XP, etc.)
Highly proficient in software engineering tools such as GIT, Bamboo and Jira
Versed in diverse technologies and technical architecture principles and concepts. Extensive knowledge in layered systems architectures solutions and designs and shared software concepts
Strong consultative skills, including the ability to understand and apply customer requirements, including drawing out unforeseen implications and making recommendations for design, the ability to define design reasoning, understanding potential impacts of design requirements
Strong oral and written communication skills; presentation skills
Strong negotiation, facilitation and consensus building skills
Business function(s) and IT industry business issues; extensive knowledge of business operations, strategies, and objectives

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.
Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work® US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates-as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

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MIRANDA Paquette

PORTFOLIO ARCHITECT

LONG TENURES

Ample opportunities for growth keeps employees around

Miranda Paquette is part of the 85 percent of leadership that has been promoted from within and the 46 percent of women at the executive or manager level in Liberty Mutual’s U.S. offices. Paquette’s career at Liberty Mutual started with an internship 17 years ago, and she recently moved into technical leadership as a portfolio architect. In addition to on-the-job training, Paquette used Liberty Mutual’s tuition reimbursement benefit to earn a master’s degree in computer science to level up her career. As a woman in tech, she says DEI initiatives have also helped her grow tremendously as a pers

Showing humility and admitting when you make mistakes builds a safety net for people to embrace experimenting and learning from setbacks.

NATALIE MONTALVO

PRODUCT OWNER II

DIVERSE MENTORSHIP

DEI initiatives have tangible career outcomes

In 2021, Natalie Montalvo worked with a mentor through a program within the LGBTQ+ employee resource group, Pride@Liberty. Over the course of 9 months, Montalvo expanded her professional network, gleaned tips for interviewing, sharpened her communication skills and, most importantly, built confidence to help advance her career. “My mentor, who still meets with me today, has been instrumental in my career advancement,” said Montalvo. Now, she is paying it forward by working as a mentor in the Women in Leadership program at Liberty Mutual.

ERGs have had a significant impact on my career. I’ve attended career-shaping panel discussions, and made great friends along the way.

GREGORY BOMKAMP

PRINCIPAL SOFTWARE ENGINEER

UNCONFINED INNOVATION

Technologists are free to make a fast, direct impact

Gregory Bomkamp can rattle off a laundry list of the cool tech he uses in his role, but he says the most exciting aspect of his team is “the autonomy we’re given to explore innovative solutions. We never feel confined to any specific stack, technology or framework.” His team is only just beginning to “unlock the possibilities” of AI and machine learning, harnessing the immense amount of data to discover patterns and insights. On a typical day, after the morning Agile Scrum meeting, his team taps into pair programming, collaborative design and knowledge sharing to brainstorm solutions.

Engineers spend significantly less time on infrastructure and getting their ‘hello-world’ code out there — they skip straight to writing code that provides value.