Site Reliability Engineer; International Engineering

| Seattle
Our mission is to protect life.
We’re out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. From our company's inception building the TASER to a full suite of hardware and software solutions, we are focused on providing police agencies with the state-of-the-art devices and services they need to successfully serve and protect us. In the next few years, we're going to eliminate the burden of paperwork in policing, so officers can increase the time they spend building relationships and serving in their communities. We’ll put video at the heart of the police record so our justice system can get to the truth faster. And we won't stop innovating until the bullet is rendered obsolete.
It’s a big mission, but it’s one we’ll pursue relentlessly every single day. 
Your Impact
Operating a multi-petabyte a month cloud service for digital evidence management requires creative solutions to unique challenges. Axon is seeking talented DevOps engineers who will act as front line support for the production software application. You will work with our engineering teams in Seattle and Vietnam to deploy, monitor, troubleshoot, and fix software and infrastructure issues, consult and innovate on core platform design and architecture, and help coordinate incident response during your shift - knowing what issues you can fix and which require escalating to the on-call engineers.
As the Afternoon shift engineer you will be working closely with our Artificial Intelligence and Platform teams in Vietnam and Seattle. You will have the opportunity to build and support our core machine learning infrastructure, critical services such as our big data pipeline, our Kubernetes and service mesh platforms, and more.
- We're evolving our stack from a cloud hosted system to being a truly cloud native system, we are actively transforming the platform and some of the components & technologies we work with are:
- Terraform, Puppet, Packer, TeamCity
- AirFlow, Spark Framework, PrestoDB
- Linux, Windows
- Docker, Kubernetes, Prometheus, Nagios, ELK, DataDog
- ElasticSearch, Kafka,
- TensorFlow
- Scala, Golang, .Net, Java

Your Day to Day

  • Help build and support our container infrastructure to handle our expected growth.
  • Provide architectural support for our engineering and production systems
  • Work with our international team of developers as they build our next generation software.
  • Perform design, infrastructure, and process reviews to help engineering teams ship reliable systems
  • Advocate for and apply best practices when it comes to availability, scalability, operational excellence and efficiency
  • Ruthlessly automate, improve and evolve our systems
  • Monitor, troubleshoot, and remediate platform issues and alerts
  • Engage with engineering team on-calls, helping to debug, improve, and optimize critical backend services
  • Improving & maintaining our current platform & designing & delivering the next generation of our platform
  • Build, monitor, and deploy world-class AI pipelines

Basic Qualifications

  • B.S. in Computer Science or related field
  • Strong communication and organization skills to work with our international teams.
  • Able to work non traditional hours (Starting between 1-3 PM, Monday through Friday)
  • Excellent Linux and Automation skills (Bash, Python, or other languages and tools)
  • Thorough understanding of system engineering and architecture
  • Working knowledge of modern cloud providers and infrastructure such as Azure, AWS, or Google Cloud.
  • Experience with container-based platforms such as Docker, Kubernetes, OpenShift or Cloud Foundry
  • Resilient under pressure and a desire to provide excellent service to our demanding customers
  • Must be able to pass a standard FBI background check for access to Criminal Justice Information Systems

Preferred Qualifications

  • Experience using metrics (such as DataDog, Prometheus, Graphite/Grafana etc) to triage and investigate uncommon, customer-impacting, failure scenarios - not every problem can be resolved by simply restarting a VM
  • Production DBA experience in SQL Server and/or MySQL
  • Production-scale cluster administration of Cassandra, Zookeeper, Solr, Kafka or Elastic Search, or similar tools
  • Experience of building & operating Cloud hosted services (i.e. built on Azure, AWS, OpenStack etc using tools like Terraform, Cloudformation, Packer, Puppet, Chef, SaltStack, Ansible, Spinnaker etc)

Compensation and Benefits

  • Competitive salary and 401K with employer match
  • Employment development and education opportunities
  • Excellent paid time off policy
  • Robust parental leave policy
  • An award-winning office/working environment
  • Ride along with real police officers in real life situations, see them use technology, get inspired
  • And more...

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Technology we use

  • Engineering
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • TensorFlowFrameworks
    • MySQLDatabases


Axon is located downtown Seattle making it easy for employees to enjoy views of south lake union, popular bars, and multiple transportation options.

What are Axon Perks + Benefits

Volunteer in local community
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Axon hosts company sponsored family events annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Star Wars premiere movie night, annual Grand Canyon trip, summer time BBQ's and much more!
Game Room
Our game room includes Ping Pong, Video Games.
Stocked Kitchen
Happy Hours
Monthly happy hours and town hall meetings with leadership
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes Cross-department program, Career mentoring, Leadership mentoring.
Continuing Education stipend
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