About OpenMarket

We've got a pretty good thing going on here at OpenMarket. We're leaders of a mobile industry that's transforming how customer-obsessed businesses communicate with their customers. Join our team: we're friendly, caring, weirdly tenacious, and fun.

The world's biggest brands seek us out because we love finding ways to help them make their customers' lives easier. It's this obsession with the customer experience that helps us develop software, technology, and processes that competitors all over the world desire.

OpenMarket Culture

We're seeking enthusiastic, collaborative, and resourceful people from a range of backgrounds who know how to get things done. Success comes from our culture, diversity, and dynamic global team, so we value authentic people who take ownership, and deliver together. Does this sound like you?

About the Role

The Site Reliability Engineer is a dynamic role with a high emphasis on being self-motivated to solve the task at hand. There is no ‘typical day’ on the Cloud Technologies team as new challenges are presented daily. You will ensure that good decisions are made and the procedures are being followed. Where gaps are found in process or infrastructure, you will take ownership to resolve them. When services are interrupted, you will be responsive and restore functionality in a timely and efficient manner.

You will work closely with coworkers in other offices and time zones on the continually evolving mission to achieve zero downtime of services hosted by Operations. The team is continuously innovating new approaches to improve efficiency, automate repetitive work, and reduce manual tasks.

What You'll Be Doing

• Partner with application teams and assist them with automated deployment, architecture, and troubleshooting assistance.
• Day-to-day operational support of a CI/CD infrastructure relied upon by teams deploying software to the cloud.
• Write code to support the deployment of services in our cloud environment.
• Participate in projects to design and implement new technology solutions, meet specific business needs, solve problems, or improve Cloud Technology offerings.
• Work directly with developers to deploy cloud services, resolve issues, and determine solutions.
• Participate in 24/​7 on-call responsibilities to respond to emergency situations and perform scheduled maintenance.
• Contribute to and maintain documentation for systems, processes, procedures, and infrastructure configuration.

What to Bring

• 3+ years of experience working with Linux systems.
• 3+ years full-stack cloud development and DevOps experience.
• 2+ years experience in Python, and Bash scripting.
• 2+ years experience with an Object-Oriented language like Java, C++, or Go.
• 2+ years working with and supporting AWS.
• Demonstrable experience working with GIT.
• Experience with CI/CD tools such as Jenkins or Gitlab CI/CD.
• Experience creating and deploying containers into scalable production environments.

Nice to Have

• Experience with centralized configuration management such as Terraform (preferred), Puppet, Chef, or Ansible.
• Experience with Cloud Custodian.
• Experience working with other cloud technology stacks (Azure, Google Cloud).
• Experience functioning as a cloud architect.
• Experience coding, testing, building, and deploying highly available Java services in large distributed architectures. 

Education/Training

• Bachelor's degree in Computer Science, Engineering, or equivalent experience.

You'll Be a Great Fit If

• You love being a part of a small, dynamic, and agile team that inspires you to learn and grow.
• You desire to work with some of the world's top brands.
• You love finding solutions to interesting problems and determining how things work.
• You welcome having autonomy with complex tasks.
• You are passionate about using your experience and expertise to inspire the team.

Additional Information

This position is open in Seattle, WA or remote.

OpenMarket embraces diversity and is an equal opportunity (EEO) employer.

We are unable to sponsor new U.S. work visas at this time.

Employment in this position is contingent upon successful completion of a criminal and/or credit background investigation.