Company Overview
Navigating Cancer is the pioneer in patient relationship management software and services for cancer care. The company has developed
the first patient-centered oncology platform that improves the care delivery model for patients, providers, pharmaceutical manufacturers
and payers. By putting patients at the center of their care, providers become economically viable in value-based payment models, payers
and at-risk providers reduce the total cost of cancer care, and pharmaceutical manufacturers improve medication adherence for their life-saving treatments. Most importantly, patients receive a holistic service offering to support their individual goals and preferences.
The company is backed by industry-leading patient satisfaction ratings and currently supports over a million patients, thousands of care
providers, dozens of pharmaceutical manufacturers, and several payer models nationwide to lower costs, improve patient satisfaction, and
drive better outcomes. Navigating Care platform supports over one million patients and thousands of cancer care providers nationwide to
lower costs, improve patient satisfaction and drive better outcomes.
The Opportunity:
In this role as a Site Reliability Engineer, you will be an integral member of a dynamic SRE team continuously improving our AWS cloud
deployment platform, “automation first”, in support of our rapid expansion.
Responsibilities:
 Contribute to team initiatives to continuously refine our AWS deployment practices for improved reliability, repeatability and
security. These high-visibility initiatives will help to increase service levels, lower costs, and deliver features more quickly.
 Write code and scripts to automate provisioning of AWS services and to configure services, using tools and languages including
AWS CLI / API, Terraform, Ansible, Chef, Python, Bash, and Git.
 Troubleshoot issues in production and other environments, applying debugging and problem-solving techniques (e.g., log
analysis, non-invasive tests) , working closely with development and product teams.
 Suggest deployment patterns & practices improvements based on learnings from past deployments and production issues;
collaborate with DevOps team to implement these.
 Promote a DevOps culture, including building relationships with other technical and business teams.
 Work closely with InterOps to deploy and configure the platform to on-board clinics.
 Design effective monitoring / alerting (for conditions such as application-errors, high memory usage) and log aggregation
approaches (to quickly access logs for troubleshooting, or generate reports for trend analysis) to proactively notify business
stakeholders of issues and communicate metrics, working closely with these stakeholders, using tools including AWS
CloudWatch, Datadog, ClearData etc.
 Work to ensure system and data security is maintained at a high standard, ensuring the confidentiality, integrity and availability
of the Navigating Cancer's applications is not compromised. 
 Establish audit and access control for NC’s Infrastructure
 Help refine DevSecOps security practices (including regular security patching, minimum-permissions accounts and policies,
encrypt-everything) in compliance with Health IT, government and other standards regulations, implement, and verify them,
using tools like Sonarqube, VeraCode to analyze and verify compliance.
 Suggest deployment patterns & practices improvements based on learnings from past deployments and production issues;
collaborate with DevOps team to implement these.
 
Qualifications:
 Ability to automate away manual interactions and have a passion for helping enable developers to write code that works
 A strong understanding of Linux administration including Bash scripting
 Networking knowledge including VPCs, SDNs (e.g., Amazon / Azure) / VLANs, routers and firewalls
 Familiarity with at least one IAC / CM tool such as Terraform, Ansible, Chef, or Puppet
 Familiarity with at least one code build / deploy tool such as Jenkins, Circle CI
 Familiarity with DB setup, configuration and monitoring
 A bachelor's degree in science, technology, engineering, or a similar field is required.
 Work in terms of enabling capabilities through a blend of process and technology
Experience Required:
 4+ years AWS administration experience / training including provisioning EC2 instances, VPCs, Elastic Beanstalk, Lambda
functions, RDS Aurora Server/serverless databases, S3 storage, IAM security, ECS containers, Cloudwatch metrics & logs
 3+ years of experience developing and / or deploying serverless functions using AWS Lambda, Azure Functions, or Google
Cloud Functions
 Experience in automating provisioning of Infrastructure to enable complete application ecosystem on demand 
 Hands on Experience with SQL; Knowledge in using RDS-PostgreSQL or other DBMS
 Experience with monitoring / alerting tools such as New Relic, Grafana, Prometheus, Sysdig
 Experience with log aggregation tools such as Datadog, ELK, Splunk, Dynatrcace
 Experience in at least one programming language such as Ruby, Java, Scala, JavaScript / Node.js, Python, Go, C#, or C/C++
 Experience in setting up framework for Service canary and Blue-green deployments
 Preferred experience in setting up and managing components in AWS Data stack framework
Why work here? 
We support thousands of healthcare professionals and tens of thousands of cancer patients every day. We help cancer patients get better
care—and consider this a valuable and meaningful reason to come to work everyday. You get to work with leading technology, wear
many hats, and contribute every day to our business success! You get to help us grow and establish ourselves as a world-class business.
We are lean, agile, and lightweight. We believe in each other, believe in our work, and have fun along the way.
This position is full time, in our downtown Seattle office. We offer competitive compensation, benefits and a fantastic work environment.
Come join our team and make a difference!
Our Values: 
Work with Purpose. Work together to improve the lives of cancer patients. Collaborate with team members, have passion, enthusiasm and
mission for the work that we do.
Act with Integrity. Communicate openly, be honest, follow through.
Be Agile. Discover creative solutions, welcome change. Adapt and pursue continuous improvement.
Seek Simplicity. Reduce complexity for our customers and patients. Simplify our products, our processes and our messages.
Strive for Growth. Constantly strive to achieve personal, professional, and company goals. Continuous reflection, learning and
achievement.