We are very happy to announce that we have officially re-opened our Ballard HQ office for voluntary use! It's excellent to be seeing people in person and have the buzz going again. In order to maintain safety, comfort and flexibility, we currently offer most employees the choice between 3 work locations: HQ-first, Hybrid or Remote; if there are specific location needs, the job description will indicate that below. It is also important to note that we are only able to hire employees who are eligible to work and are based in the US.

We look forward to having you apply to join our team of Knockstars!

The Role

We are looking for a software engineer who loves solving complex problems and developing AI products. As a member of the AI team, you will be responsible for implementing new features, as well as make modifications and fix bugs in our existing AI services. Your duties will include designing and developing AI conversation services, writing code to power the underlying functionality, and developing tests for the code you write

The Team

The Engineering and Product teams consist of talented and passionate team members, working to make Knock the premier software product in the Multifamily real estate industry. The AI Team is responsible for building out AI products and services, providing industry-leading automated conversation solutions to our customers

Day to Day

• Collaborate with the AI team to build awesome AI products
• Develop conversation services using an existing open source based framework
• Develop code in Python and JS to add new features to our existing AI products
• Participate in design discussions and code reviews
• Work in an Agile environment with daily standups and 2 week sprints
• Partner and work with DevOps, Engineering, Product and other internal team members
• Partner with other cross functional teams to integrate the new AI features and products with the existing applications and services

Basic Qualifications

• 3+ years of experience programming with Python
• 2+ year of experience working with JS
• Experience building / working with Restful APIs
• Strong Communication skills
• Strong attention to detail, performance and quality
• Experience working in a fast-paced, Agile environment
• Strong communication skills
• Understanding of CI/CD deployments and how they are built




Nice to haves

• Experience building / working with open source conversational AI - RASA framework
• Experience working with cloud platforms like AWS
• Experience working with Relational Databases such as Postgres, SQL Server, Oracle or MySQL

Why You’ll Love It Here

• You'll join a category-creating company that has enthusiastic customers, an ambitious roadmap, and industry leading products.
• You are comfortable taking risks and thinking outside the box.
• Being part of a great team with solid infrastructure in place.
• You want an opportunity to win, drive change and be in an environment that will optimize for your success.
• You embrace our set of core values - determination, excellence, trust, and community.
• Competitive cash and equity compensation.
• 100% medical, dental, and vision coverage for full-time employees. Partial family coverage optional.
• Flexible time off & paid holidays.
• Parental leave program.
• 401k with a match program to help you save for the future.
• Learning & Development assistance.
• We like to do fun things together (Virtual for now!) such as conferences, off site retreats, and happy hours.
• #LI-REMOTE

About Knock

We started Knock to solve problems we faced ourselves. One of those problems was that the process for renting an apartment hadn’t evolved at the same pace as technology. Our mission was to improve the experience for both apartment renters and managers.

We’ve developed an industry-defining SaaS platform, an intelligent front office platform providing the efficiency and business intelligence tools needed to maximize occupancy, rent growth, and customer happiness at every community. Our customers trust us to deliver the consumer experiences and business applications that are essential to their bottom line. The proof is in our 10x revenue growth over the past two years, in addition to our numerous industry awards.

In February 2021 we raised an additional $20 million in a growth funding round led by Fifth Wall, the largest venture capital firm passionate about the global real estate industry and the clear leader in PropTech investing. This investment, our largest fundraise to date, will be invested directly into further innovation on behalf of the incredible #multifamily industry: http://bit.ly/knock-5thwall

Past investors include Madrona Venture Group, Lead Edge Capital, Seven Peaks Ventures and Second Avenue Partners.

Our Values

To be successful and recognized at Knock, you should naturally encompass our S.T.A.R. values:

S - strengthen our communities

T - tackle difficult problems

A - adapt to change

R - raise the bar

We take these behaviors seriously and expect everyone to bring a positive KnockSTAR demeanor with them to work every day.

At Knock, we have a #oneteam philosophy. A big part of bringing new capabilities to life is to continue to bring in outstanding talent that works together toward a common goal. We’ve been especially fortunate to build an outstanding team that delivers real value to our customers each and every day. We can’t wait to hear from you!

Awards

We have been recognized over the past several years across multiple platforms as a best place to work. Most recently these awards have included:

Built In Seattle's 100 Best Places to Work (2021, 2022)

Built In Seattle's 50 Best Midsize Places to Work (2022)

Built In Seattle's 50 Best Small Places to Work (2020, 2021)

Best Places to Work Multifamily® (2021, 2022)

Best Places to Work Multifamily® for Women (2021, 2022)

Inc. 5000 Fastest Growing Private Companies (2021)

NAA Best Places to Work - Suppliers (2020)

Important Information

Knock is committed to crafting a diverse environment and is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, veteran status, disability status, or other characteristics protected by applicable laws. We welcome all, and encourage all to apply!

Please know that due to the nature of our business and housing potentially sensitive data, a background check is required to join Knock. We will, nonetheless, consider qualified applicants for employment with arrest and conviction records in a manner consistent with local requirements.

Knock uses the E-Verify employment verification program.