About the Company

Qumulo is the leading file data platform, providing unrivaled freedom, control, and real-time visibility for file data at petabyte scale. Fortune 500 companies, major film studios, and the largest research facilities in the world trust Qumulo to help them innovate with their mission-critical digital files. The Qumulo experience makes file data management simple with continuous new features and a single, easy to use solution in a customer’s data center or in the public cloud. 

Qumulo has a collaborative culture with a strong focus on delivering value to our customers. We are looking for people with a diverse set of experiences to help us fulfill our vision. You can get to know a few of our engineers at https://qumulo.com/eng/ (https://qumulo.com/eng/).

About the Position

Qumulo is well known for its focus on making customers successful. In this role, you work in close partnership with our world class Customer Success team to understand how customers are using the Qumulo products and work through any issues customers are seeing to make them successful. Each day presents a new challenge and the satisfaction of knowing that your work directly impacts customers in a positive way.

If this piques your interest, we want to talk to you!

Responsibilities

• Investigate performance and functional issues seen by customers in their production environment, contribute to root cause analysis of issues
• Implement software fixes with appropriate unit and integration tests
• Define and implement improvements to tools, product features, and team processes that increase quality and speed of issue resolution for the customer success team
• Collaborate with customer support team and product development teams to define product behavior
• Respond to critical customer issues through an on-call rotation 

Qualifications

• Experience programming in a compiled language like C/C++, Rust, Java, or Go
• Strong written and oral communication skills
• Ability to quickly learn a new code base and become expert with how a complex system functions
• Experience with data center troubleshooting, debugging using logs and tool like GDB, and doing performance analysis
• Beneficial to have Linux, Windows and or network administration experience
• 2 to 6+ years of demonstrated ability in a software development role. We are hiring at multiple levels of seniority; the appropriate level is determined through the hiring process.
• BS in Computer Science or equivalent experience

Key Benefits

• Excellent healthcare coverage
• Parental leave
• 401K investment plan
• Unlimited paid time off, strongly encouraged to take at least 3 weeks per year

Other Details

Qumulo is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, gender, religion, sex, sexual orientation, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law.

Please note that employment at Qumulo is contingent upon completion of a satisfactory background check.

For more information on our Applicant and Employee Privacy Notice please click on the link below:

https://qumulo.com/applicant-employee-privacy-notice