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Software Engineer - Engineering Services

| Seattle

Company Description

At Qualtrics, our mission is to close experience gaps—the costly differences between what customers and employees expect, and what they’re receiving.

9,000+ organizations worldwide and more than 80% of the Fortune 100 rely on the Qualtrics Experience Management Platform™ to collect, analyze, and act on feedback—more feedback than they ever thought possible. With Qualtrics XM, organizations can manage the four core experiences of business—customer, employee, product, and brand experience. Organizations can be at every meaningful touchpoint, for every experience, and predict what will resonate most with customers and employees.

The Challenge

We are a collection of deeply passionate developers who are riding the cutting edge of cloud computing and web scalability. We organize and sort terabytes of data and develop solutions that are used by millions of users every day. We design tools that make sophisticated research simple. We are working to mindfully expand our engineering team. Few companies offer such amazing learning opportunities and possibilities for advancement like the Qualtrics Engineering Services team.

The Expectation for Success

  • Bachelor’s degree in Computer Science or related field
  • 2+ years of meaningful experience (note - we are looking for extraordinary people at different levels)
  • Find yourself curious about the platforms you work with and the projects that you work on. Do you challenge assumptions?
  • Have a focused approach to testing and quality assurance.
  • Experience with current web technologies and distributed systems is immediately applicable (although not a hard requirement)
  • Experience with software engineering standard methodologies (e.g. unit testing, code reviews, design documents)

A Day in the Life

At Qualtrics, our job is to empower our clients to gather data, analyze their results, build reports, dashboards, and drive actions to improve their customer experience. We do this by building an immersive, simple-yet-powerful browser based SaaS product. Do you want to build software that makes it easy for businesses to be more customer-centric?

You will fit right in if you are: creative, responsible, intellectually curious and customer obsessed. Clear and concise interpersonal skills are a must, as our engineers often collaborate directly with our clients to crisply deliver experiences which lead to customer delight. You should be able to design features for our groundbreaking, cloud-based insights platform which span data ingestion, analysis, reporting, and resolution workflows. You will be an owner, as you help our customers understand what they need from our platform. You should have experience with a wide variety of activities including:

  • Designing custom solutions
  • Working with a team to implement them
  • Ensuring quality before releasing to our customers
  • Gathering feedback, and tuning your solution based on this feedback
  • Releasing to production
  • Supporting your customers post deployment

You will love delivering to your customers and look forward to blowing away their expectations.

A partial list of your responsibilities includes:

  • Developing scalable, fast, robust, and simple web-based solutions to solve complex business problems
  • Close collaboration with your team to collect and incorporate feedback into your feature design
  • Obsessing over the performance of your new features and applying those insights across the organization to ensure that every customer gets the best experience possible
  • Work with your team in order to meet customer work you're doing, understand the decisions that are being made and make your voice heard.

As a team we're building the next industry-leading cloud-based insights platform, helping every business to become more experience-centric. We will not only shape our product, but improve the direction of the companies that use our platform through our choices. Come help us change the world!

What differentiates us from other companies

  • Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours.
  • We take pride in our offices design aiming at cultivating creativity from our rooftop views to an open and collaborative work space.
  • On top of standard benefits package (medical, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our office.
  • We believe in sharing Qualtrics success which is part of the compensation for all employees.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • We are an open language company so we do not specify on languages and except all that are helpful toward the product.Languages
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • WordpressCMS
    • Qualtrics PlatformCMS
    • SalesforceCRM
    • Qualtrics iQ DirectoryCRM
    • Qualtrics PlatformEmail
    • Adobe CampaignLead Gen
    • MarketoLead Gen
    • MixRankLead Gen
    • RapportiveLead Gen
    • Qualtrics PlatformLead Gen

Location

The office experience is a 5-minute walk from Pioneer Square. The rooftop deck overlooks the Puget Sound and downtown Seattle.

What are Qualtrics Perks + Benefits

Qualtrics Benefits Overview

TOTAL REWARDS
The term “benefits” doesn’t really do our employee rewards program justice. We provide free medical, dental, and vision insurance, 20+ days of annual leave, generous retirement fund contributions, company equity, quarterly bonuses, and tons of career mobility.

WORK HARD/PLAY HARD
For every bit of hard work we put in, we have twice the fun. Whether that means taking a break in a massage chair or hitting the slopes after work, Qualtrics makes sure that employees take time to recharge and live it up.

UPWARD MOBILITY
Because we’re a hyper-growth company, getting promoted and taking on more opportunity is always an option. We hire individuals who have what it takes to quickly step into the next role and take on opportunities beyond their core job description.

OFFICE PERKS
We believe in a workspace that allows you to take a breather and pepper fun throughout your day. Grab a beer in the Dublin office pub, enjoy Seattle’s rooftop patio overlooking the Puget Sound, or raid one of the many kitchens around Provo’s office.

HIGH BAR
We don’t hire cutthroat individuals who only care about themselves. We’re looking for top performers with a wide array of professional and personal experience. Our employees are driven, intelligent, diverse and interesting people who work well in teams and know how to have fun.

GLOBAL
Qualtrics employees are plugged into a network of experienced professionals around the globe. With weekly company-wide video meetings and our own internal social network, employees get global experience and stay up-to-date on what’s happening across the organization.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
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