Software Engineer (Full Stack) - Visitor Experience Team

| Seattle | Remote
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We are so excited to announce that we have officially re-opened our Ballard HQ office for voluntary use at 50% capacity! It's great to be seeing people in person and have the buzz going again. In order to maintain safety, comfort and flexibility, we currently offer most employees the choice between 3 work locations: HQ-first, Hybrid or Remote; if there are specific location needs, the job description will indicate that below. It is also important to note that we are only able to hire employees who are eligible to work and are based in the US.


We look forward to having you apply to join our team of Knockstars!


The Role

We are looking for a full-stack software engineer, who is excited to be a part of a greenfield product, to take Knock to the next level. In this role, you will have input on how this new product is designed while also contributing to the JavaScript, Typescript, and Python codebase. We leverage a number of tools to create a cohesive development ecosystem that allows us to scale horizontally, deliver quickly, avoid regressions, and maintain minimal technical debt. Our goal is 100% automated test coverage and continuous deployment, and we’re always raising the bar on quality. 


The Team

The Product and Engineering teams together consist of 40 talented and passionate team members, working to make Knock the premier software product in the Multifamily real estate industry.


Our product covers a large surface - powering marketing automation, omni channel communications, AI bots, sales and renewal CRM, agent and self-guided touring, tenant screening, advanced business intelligence capabilities, and much more. We utilize an agile development process, and lean heavily on best practices around PR FAQ’s, PRD, UX research and usability testing, SDLC, etc. all to ensure we are maximizing product fit and execution.

Day to Day

  • Participate in design discussions for Visitor Experience product
  • Coding to support the development of the Visitor Experience product
  • Participate in code reviews

Basic Qualifications

  • 3+ years experience with modern languages (Python, Typescript, Java, Golang, C#, Rust, etc)
  • 2+ years using modern frontend framework (React, Vue, Angular)
  • Experience working with Relational Databases such as Postgres, MySQL, Oracle, Microsoft SQL
  • Familiarity with using Cloud based platforms such as AWS, GCP or Azure
  • Familiarity with unit and end-to-end testing
  • Strong attention to detail, performance and quality
  • Experience working in fast-paced, agile environment
  • Bonus: Experience using Terraform or other like tool for cloud formation

Our Tech Stack

  • Languages: Python 3, React, Javascript, TypeScript, GraphQL, Node.js
  • Testing Frameworks: Jest, PyTest, CircleCI
  • Databases and Streams: Kafka, PostgreSQL, DynamoDB, Redis, Elasticsearch
  • Development/Deployment Tools: GitHub, Jira, Chef, Jenkins, Terraform, Serverless, Docker, Prettier, Greenkeeper
  • Cloud Platforms: AWS, Twilio, Mailgun, Google Cloud Platform
  • AWS Tools: Lambda, CloudFront, CloudWatch, DynamoDB, ECS, EC2, RDS, API Gateway, ElasticCache
  • Monitoring: New Relic APM, New Relic Insights, CloudWatch, Splunk

Why You'll Love It Here!

  • You'll join a category-creating company that has enthusiastic customers, an ambitious roadmap, and industry leading products.
  • You are comfortable taking risks and thinking outside the box.
  • Being part of a great team with solid infrastructure in place.
  • You want an opportunity to win, drive change and be in an environment that will optimize for your success.
  • You embrace our set of core values - determination, excellence, trust, and community.
  • Flexible work options - choose to be a HQ, Hybrid or Remote employee with varying benefits.
  • Competitive cash and equity compensation.
  • 100% medical, dental, and vision coverage for full-time employees. Partial family coverage optional.
  • Flexible time off & paid holidays.
  • Parental leave program.
  • 401k with company match to help you save for the future.
  • Learning & Development assistance.
  • We like to do fun things together (Virtual for now!) such as conferences, off site retreats, and happy hours.

About Knock

We started Knock to solve problems we faced ourselves. One of those problems was that the process for renting an apartment hadn’t evolved at the same pace as technology. Our mission was to improve the experience for both apartment renters and managers. 


We’ve developed an industry-defining SaaS platform, an intelligent front office platform providing the productivity and business intelligence tools needed to maximize occupancy, rent growth, and customer satisfaction at every community. Our customers trust us to deliver the consumer experiences and business applications that are essential to their bottom line. The proof is in our 10x revenue growth over the past two years, in addition to our numerous industry awards.


In February 2021 we raised an additional $20 million in a growth funding round led by Fifth Wall, the largest venture capital firm focused on the global real estate industry and the clear leader in PropTech investing. This investment, our largest fundraise to date, will be invested directly into further innovation on behalf of the awesome #multifamily industry: http://bit.ly/knock-5thwall


Past investors include Madrona Venture Group, Lead Edge Capital, Seven Peaks Ventures and Second Avenue Partners.


Our Values

To be successful and recognized as a high performer at Knock, you should naturally encompass our core values: Determination, Excellence, Trust and Community. We take these behaviors seriously and expect everyone to bring a positive Knockstar attitude with them to work every day.


At Knock, we have a #oneteam philosophy. A big part of bringing new capabilities to life is to continue to bring in exceptional talent that works together toward a common goal. We’ve been incredibly fortunate to build an amazing team that delivers real value to our customers each and every day. We can’t wait to hear from you!


Awards

We have been recognized over the past several years across multiple platforms as a best place to work. Most recently these awards have included:


2021 Built In Seattle's 100 Best Places to Work

2021 Built In Seattle's 50 Best Small Companies to Work

2021 Best Places to Work Multifamily®

2021 Best Places to Work Multifamily® for Women


Important Information

Knock is committed to creating a diverse environment and is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, nationality, gender, sexual orientation, age, marital status, veteran status, disability status, or other characteristics protected by applicable laws. We welcome all, and encourage all to apply!


Please know that due to the nature of our business and housing potentially sensitive data, a background check is required to join Knock. We will, nonetheless, consider qualified applicants for employment with arrest and conviction records in a manner consistent with local requirements.


Knock uses the E-Verify employment verification program.

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Location

Ballard is a hip waterfront neighborhood with trendy restaurants, indie shops, bars and craft breweries centered on historic Ballard Avenue.

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