Convoy is transforming the $800 billion trucking industry, where even 10 years ago, most truck drivers did not have smartphones and paper driver logs were common. In 2015, Convoy launched the digital freight movement with an open and fully connected marketplace for brands and manufacturers to work directly with freight carriers who move truckload shipments throughout the country. This ‘Digital Freight Network’ is powered by machine learning and automation, and supported by a broad, ever-growing set of features that benefit both sides of the marketplace.

We’ve been honored to work with some great companies, such as Unilever, The Home Depot, and Procter & Gamble. We’ve also been backed by world-class investors, including Google, YCombinator, Fidelity, Greylock Generation, Lone Pine, T. Rowe Price, Baillie Gifford and the founders and CEOs of Amazon, Salesforce, eBay, LinkedIn, Expedia, Dropbox, Starbucks, and others. We are proud to have been named a CNBC Disruptor 50 Winner (3x), a Fast Company World Changing Idea, a LinkedIn Top Startup, a Forbes' Best Startup Employer, one of Fortune Magazine's 'Impact 20' list, a best place to work in Washington State, a BloombergNEF Pioneer winner, and more.

This is your opportunity to collaborate with an incredible group of people and help transform the freight industry. Join Convoy and help us transport the world with endless capacity and zero waste.

About the team:

The Platform Excellence team builds the production infrastructure platforms at Convoy. We own the compute platform, online datastores, monitoring and metrics systems, infrastructure orchestration, and the general reliability program for Convoy. Engineers on the Platform Excellence team are Site Reliability Engineers who can develop infrastructure platforms. The members of our team are highly skilled at delivery, designing for resilience, software development, and operational best practices. We guide the rest of engineering toward the best solutions for them to implement to stabilize their systems and provide them platforms that offer infrastructure best practices. 

About you:

PlatEx engineers are eager to build wide-ranging platforms that impact all teams at Convoy and have a passion for providing systems that are resilient, safe, and capable of scaling to meet the demands of an always-on internet-based product. You have experience scaling distributed systems and an understanding of common failure cases and strategies used to avoid them. You have software engineering expertise and are capable of modifying open source solutions or building new platforms when there is a need. You have experience leveraging open source work to assemble new platforms to meet the needs of quickly-growing products. You have good communication skills that you’ll use to educate product teams on the platforms and systems we create and how they can be leveraged to make their jobs easier. You are willing to dive deeply into problems and participate in the operational excellence program including root cause analysis and working directly with service teams and orgs to remediate and prevent incidents. 

These are some of the technologies that we work with. Don’t worry if you are not familiar with all of them. This is a broad list and not all members of the team interact with all systems.

This is simply intended to give you an understanding of the spaces in which we operate and technologies that you’ll be able to work with:

Operating Systems: Linux

Datastores: PostgresDB (RDS), DynamoDB, Redis, ElasticSearch

Compute: Kubernetes, Docker, Containers, Elastic Container Service (legacy)

Monitoring: Datadog, Datadog APM, Cloudwatch

Logging: ElasticSearch, Kibana

Primary Programming Languages (what we write): Typescript/NodeJS and Python

Secondary Programming Languages (what we sometimes use to augment open source systems and support teams): Rust, Java, Go

You will:

• Build production hosting systems at Convoy including extending open source solutions and designing new systems
• Be the company stakeholder for reliability and advisor for other engineers throughout Convoy
• Be the subject matter expert for datastores including scaling, capacity, and disaster recovery strategies
• Write software that ranges from hosting platforms, metrics collection, log analysis to communication.

We’re looking for someone who has:

• Experience building infrastructure systems
• Experience performing root cause analysis in a distributed environment
• Passion for raising the quality bar and working across teams to ensure they have and are using the tools necessary to meet that bar
• Experience with some of the following: Kubernetes, Spinnaker, Containers, Monitoring and Metrics systems, Postgres, Redis and Terraform.
• Willingness to learn and write in NodeJS (this is Convoy’s default language)

Benefits:

Employees' wellbeing is top of mind for the Convoy team. Outside of offering excellent medical, dental, and vision benefits, we also offer the following: 

* On demand mental and emotional health benefits through Lyra 

* On demand primary care through 98.6

* Generous paid time off

* Paid parental leave program 

* Fertility benefit solutions via Progyny

* Child-care and adult/elder-care options through Bright Horizons

* Opportunity to join and contribute to one of our Employee Resource Groups

* Ability to make a real world impact!

Convoy is an equal-opportunity employer and we welcome applicants from all backgrounds. If you’re a passionate team player who wants to have an outsized impact on a diverse and dynamic team, we’d love to hear from you!