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Software Engineer - TextiQ

| Seattle

Qualtrics is a rapidly growing Software as a Service company backed by three of the top venture capital firms in the world (Sequoia Capital, Accel Partners, and Insight Venture Partners).

We offer a single experience management (XM) platform that captures the four core experiences of business—customer, product, employee and brand experiences—in one place. Qualtrics has transformed the way businesses collect, analyze, and act on valuable insights that drive better decision-making.

Over 9,000 enterprises worldwide rely on Qualtrics, including more than 80% of the Fortune 100 and 99 of the top 100 U.S. business schools.

About the Team

Open text customer feedback usually contains very rich details and insights. With Text iQ we will help our clients analyze open text responses and answer two questions about their customers: “How am I performing on known topics? What’s lurking out there that I don’t yet know about?”

The Text iQ team builds high performance models on top of popular frameworks such as TensorFlow and PyTorch, to solve problems such as topic recommendation, sentiment classification, opinion extraction and to build other interesting features tailored to the Qualtrics platform. To make them easily accessible to our clients, the research models are then integrated organically with backend services and frontend user interfaces of Text iQ.

Experience requiredQualifications:

  • Bachelor’s degree in Computer Science or related
  • 2-6+ years of relevant experience (note - we are looking for great people at different levels from junior to senior)
  • Strong level of curiosity and interest to learn
  • Strong algorithms, data structures, and coding background
  • Disciplined approach to testing and quality assurance
  • Experience in software engineering standard methodologies (e.g. code versioning, unit testing, code reviews, design documents, and data modeling)
  • Experience with web infrastructure and distributed systems

Preferred Qualifications

  • Experience with data analytics / data pipelines
  • Strong mathematical background
  • Knowledge of NLP and Deep Learning
  • Experience with developing and tuning models on PyTorch, TensorFlow or other frameworks
  • Excellent troubleshooting skills and ability to identify the root cause of issues

A Day in the Life

As a software engineer at Qualtrics, you should love building simple solutions to solve hard customer problems. Crafting systems in an agile environment to withstand hyper growth and owning quality from end to end is a rewarding challenge and one of the reasons Qualtrics is such an exciting place to work!

In addition, you will:

  • Work with researchers to tune and productize machine learning models
  • Develop scalable, fast, robust, and simple web-based solutions to solve complex business problems
  • Implement new features and optimize existing ones to drive maximum performance
  • Work closely with, and incorporate feedback from other specialists, tech-ops, and product managers
  • Attend daily stand-up meetings, collaborate with your peers, prioritize features, and work with a sense of urgency to deliver value to your customers

What differentiates us from other companies

  • Work life integration is deeply meaningful to us - we have frequent office events, team outings, and happy hours.
  • We take pride in our offices design aiming at fostering creativity from our rooftop views to an open and collaborative work space.
  • On top of standard benefits package (medical, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our office.
  • We believe in sharing Qualtrics success which is part of the compensation for all employees.
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • We are an open language company so we do not specify on languages and except all that are helpful toward the product.Languages
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • WordpressCMS
    • Qualtrics PlatformCMS
    • SalesforceCRM
    • Qualtrics iQ DirectoryCRM
    • Qualtrics PlatformEmail
    • Adobe CampaignLead Gen
    • MarketoLead Gen
    • MixRankLead Gen
    • RapportiveLead Gen
    • Qualtrics PlatformLead Gen

Location

The office experience is a 5-minute walk from Pioneer Square. The rooftop deck overlooks the Puget Sound and downtown Seattle.

What are Qualtrics Perks + Benefits

Qualtrics Benefits Overview

TOTAL REWARDS
The term “benefits” doesn’t really do our employee rewards program justice. We provide free medical, dental, and vision insurance, 20+ days of annual leave, generous retirement fund contributions, company equity, quarterly bonuses, and tons of career mobility.

WORK HARD/PLAY HARD
For every bit of hard work we put in, we have twice the fun. Whether that means taking a break in a massage chair or hitting the slopes after work, Qualtrics makes sure that employees take time to recharge and live it up.

UPWARD MOBILITY
Because we’re a hyper-growth company, getting promoted and taking on more opportunity is always an option. We hire individuals who have what it takes to quickly step into the next role and take on opportunities beyond their core job description.

OFFICE PERKS
We believe in a workspace that allows you to take a breather and pepper fun throughout your day. Grab a beer in the Dublin office pub, enjoy Seattle’s rooftop patio overlooking the Puget Sound, or raid one of the many kitchens around Provo’s office.

HIGH BAR
We don’t hire cutthroat individuals who only care about themselves. We’re looking for top performers with a wide array of professional and personal experience. Our employees are driven, intelligent, diverse and interesting people who work well in teams and know how to have fun.

GLOBAL
Qualtrics employees are plugged into a network of experienced professionals around the globe. With weekly company-wide video meetings and our own internal social network, employees get global experience and stay up-to-date on what’s happening across the organization.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
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