Matillion technology turns every business into a data business. Our low-code data integration platform helps modern teams ingest, enrich and synchronise their data across a variety of cloud platforms. Leading companies like Slack, Cisco, and DocuSign trust Matillion to help them transform operational data into useful information at enterprise scale. 

We’re backed by top Silicon Valley investors and recently closed a $150M Series E in September 2021 for a total amount of $250M raised in 2021. Our investors include current and former backers of other leading enterprise data companies like Databricks, Informatica and Mulesoft. 

As Snowflake’s 2021 data integration partner of the year and a winner of Databricks’ 2021 ISV Innovation Award, our product strategy and engineering execution is continuously recognized as best in class by a rapidly growing ecosystem of technology partners. 

With dual headquarters in Manchester, UK and Denver, Colorado, and an expanding hybrid culture, we are looking for passionate, high-integrity individuals to help us scale up our rapidly growing business.

We are now looking to add a DevOps Solution Architect to join #TeamGreen based in the US. The role can be out of our Denver office or remote.

A DevOps Solution Architect helps customers create and maintain the cloud infrastructure which underpins their Matillion software, by working directly with Matillion customers both during pre-sales and after purchase.

What you will be doing;

Customer Infrastructure management

• Assisting customers on standard and bespoke Matillion setup & maintenance, for example Marketplace, Private Image Builds, CloudFormation etc Normally over email / Zoom / WebEx / GoToMeeting or similar, but sometimes also on customer site
• Advising customers on best practices for their cloud infrastructure with respect to Matillion
• Hosting such meetings with customer DevOps specialists

Customer Infrastructure support

• Providing reactive support to customers with cloud infrastructure problems related to their Matillion software, normally over email / Zoom / WebEx / GoToMeeting or similar, but sometimes also on customer site
• Potentially in relation to other support cases
• Help customers succeed with specific technical use cases or integrations
• Maintain a close and collaborative relationship with Matillion's internal engineering department

Assisting product demonstrations

• Assisting the SA team deliver live product demonstrations - Normally over WebEx / Zoom / GoToMeeting or similar
• Answering technical questions that arise during the demonstration

Assisting customers during pre-sales

• Providing ad hoc assistance as necessary - Normally over WebEx / Zoom / GoToMeeting or similar
• Getting the product set up
• Providing guidance on specific needs or specific cloud setup

Creating digital content

• Creating content which encourages customers to self-serve, helps sales and marketing, aids SEO, and helps customers succeed with Matillion

What do you need - Essential Skills

• Enthusiasm for understanding and learning a wide range of technologies
• Troubleshooting complex cloud infrastructure problems and Linux OS issues
• Network security fundamentals
• Experience working directly with end-users
• Creating infrastructure through automation (Terraform / CloudFormation preferred)
• Experience of configuration management such as Salt or Ansible
• Docker / container management (Kubernetes preferred)
• Source code management using git
• Experience configuring Web Application Servers (Tomcat preferred)Working knowledge of the SDLC
• Experience working with JSON or XML REST APIs

Desirable Skills

• Cloud certification (AWS/Azure/GCP)
• Scripting (Python preferred)SQL, ETL or data integration experience
• Java background
• A 1st or 2:1 class degree in a technical subject (qualifications may be waived in lieu of experience)

Personal Capabilities Required, e.g. skills, attitude, strengths

• Passionate and enthusiastic about the latest information technology advancements.
• A self-confessed technology geek
• Consultant style, with solid technical/engineering background
• Ability to thrive in an Agile environment
• Empathy and/or diplomacy when dealing with novices to the Cloud

#LI-AC1

#LI-Remote

Find out more about Matillion and our core company values.

Our Benefits

- A truly flexible & remote working culture

- A culture that promotes work-life balance

- Company Equity

- Access to mental health support

- 15 days PTO that increases to 25 after 12 months of service

- 5 days paid volunteering leave

- Health insurance

- Life insurance

- 401K

- Career development with monthly "hackdays" and access to a Udemy account

& much more!

We are keen to hear from prospective employees, so please apply and a member of our Talent Acquisition team will be in touch.

Alternatively, if you are interested in Matillion but don't see a suitable role, please email [email protected]

Matillion is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all of our team. Matillion prohibits discrimination and harassment of any type, Matillion does not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by law.