Solutions Engineer - Post Sales at Karat

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Great interviews are engineered.  Come help Karat make every interview predictive, fair and enjoyable.

The status quo for technical interviewing doesn’t meet the needs of candidates or hiring companies. Haphazard interview experiences, subjective evaluations, and lack of capacity and expertise mean too many companies miss their hiring goals and miss out on great software engineers. At Karat, it's our mission to create better outcomes for companies and candidates by making every interview predictive, fair, and enjoyable.  

Karat conducts first-round technical interviews on behalf of companies including Indeed, Atlassian, Intuit, Peloton, The New York Times and Wayfair. We do this through a community of Interview Engineers who are equipped with Karat's interviewing platform, battle-tested questions, and data-informed best practices. 

The result is highly predictive and fair interviews at scale that candidates truly enjoy. Karat has amassed the largest and most robust dataset of structured interview intelligence to produce never-before-seen hiring analytics. 

As the world continues to transition to virtual work, and the fairness of hiring practices in the tech industry come under greater scrutiny, Karat is uniquely positioned to be a valuable, strategic partner as companies transition to 100% remote hiring.

Founded in 2014, Karat is a privately held and venture-funded company based in Seattle.

Solutions Engineering at Karat

As a member of  Karat's Solutions Engineering Team, you will partner with our Customer Success Managers to transform the way our clients hire engineers. You will leverage your deep technical expertise and understanding of our interview product to ensure its successful implementation in every organization.

This job requires a uniquely entrepreneurial bent as you will meet with countless C-suite engineering and talent leaders to understand their technical concerns and adapt or evolve our product to address them. The Solutions Engineer will have a career-defining opportunity to shape the future of Karat.

This is a remote opportunity servicing our clients on the East Coast. 

Core Responsibilities
  • Build trust in the Karat solution over a client's entire technical partnership. 
  • Ensure that Karat interviews provide the maximum possible value to each client by serving as a technical expert and an advocate for that client's interests.
  • Sit down with engineers from teams around the world, understand their job descriptions and learn what the team is looking for. Leveraging your technological expertise and Karat's interview content, you'll help design a predictive interview format that will help that team find the candidates they need.
  • Meet periodically with client teams to ensure that the product is working for them, address any technical concerns they have, and make any necessary adjustments over time to maximize the value of the interview. 
  • Help us improve our internal processes, identify new areas where our interview can provide value, and helping us understand what our clients need.
  • Work directly with our Product and Engineering Leadership to pave the way for the Solutions Engineering organization at Karat by owning the creation and building of our knowledge base.
  • In a post-Covid world, this role requires 10% travel to meet with client teams. 
About You
  • 5-7 years of experience as a Solutions Engineer or technical consultant, supporting enterprise SaaS/B2B companies
  • You believe in Karat’s mission and crave the ownership and responsibility we will give you
  • You are a Technical Subject Matter Expert in the area of Software Engineering. You are equipped with an understanding of a wide variety of technical topics such as technical analysis, , web development, and system design
  • You are client-oriented and comfortable explaining your product to any member of the team, from a junior engineer to a CTO
  • Bachelor's degree in Computer Science, or equivalent additional experience
  • Interviewing, hiring or mentoring experience preferred
  • Working knowledge of SQL and data analysis preferred

 Benefits of joining Karat:

While doing meaningful work is rewarding in itself, we also offer the following programs and benefits for all our full-time employees:

  • Competitive salary and benefits
  • Medical / dental / vision insurance 
  • Flexible vacation and paid company holidays
  • Paid parental leave
  • State-of-the-art equipment for your work station

 

Karat is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Benefits/perks listed below may vary depending on the nature of your employment with Karat and the state/country where you work.


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Technology we use

  • Engineering
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases

Location

The University District is a relaxed area with casual hangouts and a youthful feel. Plus, the office is easy to get to by bus and link light rail.

An Insider's view of Karat

How would you describe the company’s work-life balance?

We're passionate about what we do, but know how to turn off at the end of the day. Come here to work hard, build great trusted relationships, learn, and also to be recognized as a person with interests both in and out of the office, with plenty of work-life balance.

Gordie Hanrahan

Director of Communications

What are Karat Perks + Benefits

Karat Benefits Overview

Have a Voice
Everyone at Karat has a seat at the table, so you can be free to speak your mind and know you'll be heard.

Meaningful Equity
You'll be making an impact here, so you get a fair stake in our success too.

Unlimited Time Off
Take the time you need to do your best work and live your best life.

Health + Wellness
We got you covered: 100% of your health, dental, and vision insurance.

Equipped for Success
We'll set you up with a new MacBook Pro + monitor and whatever other gear you need.

Flexible Work Environment
Work from wherever you like, whether that's at our Seattle headquarters or your home office.

401k
Save for your retirement the smart and simple way.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily stand up
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Employees get free lunch on Tuesday and Thursday.
Game Room
Our game room includes Ping Pong.
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Professional Development Benefits
Job Training & Conferences
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