ServiceNow, The Enterprise Cloud Company, is the industry-leading cloud platform provider for building enterprise applications. We are redefining markets and changing the perception of enterprise software. Our cloud platform allows enterprise IT to bring together business strategy, application design and operations in a powerfully simple solution.

To sustain our explosive growth, we are looking for drivers—people who thrive on responsibility and live for the next big challenge. We seek to employ the brightest and most forward-thinking talent on the planet, and we want to hire people who have their best work ahead of them, not behind them. Accelerate your career and succeed in an environment where you can make an impact daily. We invite you to join in to stand out.

In this role, you will be responsible for building and leading a team of engineers in designing, developing, and supporting the next generation of our cloud services. This role will require you to interface with various teams(technical and business), understand their business needs, and deliver highly reliable and easy to use solutions that enhance business efficiency. The successful candidate will have an established background in designing scalable systems and developing mission-critical software solutions with strong technical ability, excellent project management and communication skills, and a motivation to achieve results in a fast-paced environment.
 

Responsibilities

• Manage and execute against project plans and delivery commitments.
• Manage the team in an Agile/Scrum environment.
• Drive projects, work across organizational boundaries and exercise appropriate influence to ensure commitment to customers and product quality
• Drive planning and architecture discussions
• Prioritize issues and bring them to resolution
• Manage customer escalations
• Provide technical guidance, career development, and mentoring to team members

Required Qualifications

• BS or MS in Computer Science or equivalent with 10+yrs of experience
• 5+ years’ experience managing software development teams delivering high-quality enterprise-ready software
• Technically competent to lead a team of world-class software engineers and be able to deliver the right product with a scalable engineering design.
• A passion for people management and mentorship; hiring and developing technical leaders
• Able to balance technical leadership with sound business judgment.
• Think strategically, but stays on top of tactical execution
• Strong analytical and problem-solving skills
• Strong and proven ability to hire top talent and build out winning teams
• Experience building scalable web services, and distributed applications
• Ability to handle multiple competing priorities in a fast-paced environment.
• A strong track record of project delivery for large, cross-functional, projects.

Desirable skills

• Experience in delivering projects using ML and AI technologies
• Experience with cloud platforms like Amazon, Azure and/or Google Cloud
• Experience leading teams that developed web applications with modern UI frameworks like React, Angular, Ember, Web Components.
• Exposure to DevOps culture

And finally ServiceNow as a company

You already know that ServiceNow is changing the way people work. Due to the success of our products we are experiencing growth in virtually all areas of our organization.

To sustain our growth, we are looking for drivers - people who thrive on responsibility and live for the next big challenge. We seek to employ the brightest and most forward-thinking talent on the planet, and we want to hire people who have their best work ahead of them, not behind them. Accelerate your career and succeed in an environment where you can make an impact daily. We invite you to join in and stand out.

We are a dynamic and rapidly growing software company with a strong sense of dedication to our customers. We work hard but try not to take ourselves too seriously. This is a very collaborative and inclusive work environment where individuals with strong aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers/engineers in the business. We provide competitive compensation, generous benefits and a professional, yet relaxed, atmosphere.

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or [email protected] for assistance

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.