LivePerson is a transformational force in how brands and consumers communicate. With over 18,000 brands, including HSBC, Verizon, and Home Depot, we are on a mission to make life easier for people and brands everywhere through trusted Conversational AI. We believe in a future where conversations are the norm for getting your intentions fulfilled - whatever they are.  

We are an innovative, intent-driven company that believes in building the future and we are looking for growth minded, unconventional thinkers, developers and builders to join the team.

You will thrive here if: 

You can operate in a fast paced, dynamic environment

You can build partnerships that move our business forward

You build code that is simple, understandable, and clean  

You see feedback or failure as motivation to learn and to grow 

You believe data-driven decision making is the norm

You relate to our core principles (link) and want to work with Conversational AI experts

In this role, you will:

Test Case Design & Strategy:

• Participates in architecture and design sessions and provide feedback in creating testable components.
• Creates test cases that provide the highest requirement coverage within and neighboring systems under test.
• Identifies automatable test cases, creates and estimates user stories and tasks.
• Create a test strategy for the product and for the ongoing major feature developments.

Test Case Automation:

• Automate functional, integration, regression test cases to support product releases.
• Maintain CI pipeline and gated deployment pipeline with test automation.
• Provide visibility on release quality with relevant metrics and dashboard solutions.
• Build/Maintains regression suites and test automation library
• Creates test data solutions for the successful implementation of automated testing.

Testing Champion:

• Creates test automation frameworks and pioneer effective test automation efforts.
• Creates test automation best practices and usage of appropriate tools, libraries.
• Continuously evolve testing practices to be able to reduce release defect density.
• Create and maintain appropriate defect management tools.

Test Execution

• Executes test cases for releases and report quality issues for immediate action to the development team.
• Support release readiness testing and acts as a liaison with partner product testing teams.
• Create defects, triage, and work towards the resolution in partnership with developers.

You should be an expert in:

• Solid understanding of Data Structures and Algorithm Design
• Building test automation frameworks from the ground up.
• Programming skills in Java, C#, Python, Node.js, or javaScript. 
• Databases (SQL, NoSQL, Columnar) like Couchbase, Cassandra, Elasticsearch, DynamoDB, PostgreSQL etc
• Testing REST API’s using 3rd party frameworks, building test frameworks for APIs.
• Development tools like Maven, Gradle, Git, and others.
• Logging/monitoring tools like Graphite, Kibanna, Grafana, Prometheus etc. 

Minimum Qualifications :

• BA/B.Sc. in Computer Science / Engineering or equivalent professional experience.
• 7+ years of experience in commercial software/Test development.
• 4+ years of experience in one or more automation tools (e.g., Selenium, TestNG, Appium, Sauce Labs, Rest Assured, Postman, Cucumber, Jasmine, Protractor, etc.)
• 4+ years of experience in Test Management systems like qTest or similar. 
• 2+ years of experience in development languages (e.g., C#, Java, JavaScript, etc.).
• 2+ Defect Management systems like JIRA, TFS, or similar tools.

 Why you’ll love working here:

LivePerson was named to FastCompany’s World’s most innovative companies of 2020 list for the Artificial Intelligence category. We offer top tier tech & data science colleagues, along with opportunities to push your own limits. We embrace invention and experimentation. Most importantly, you’ll have an ability to make an impact at work and at brands across the globe as we build the future with trusted Conversational AI together.

At LivePerson, people from diverse backgrounds come together to do their best work and be their authentic selves. We are proud to be an equal opportunity employer. 

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.