Staff Software Engineer, Ocean

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Build the programs to help Flexport growThe opportunity:

Flexport is a platform for global trade in an industry that comprises 12% of the global GDP.  We are the first licensed freight forwarder and customs brokerage built around a modern tech stack.  We help the world's fastest-growing brands manage their international supply chains, providing a fully-managed service for moving products between any two places on the planet.

Exceptional software development is integral in allowing us to fulfill our mission of fixing the user experience in global trade. At Flexport you’ll develop products that are at the forefront of reshaping the entire logistics & supply chain industries. You’ll work alongside self-starters interested in solving real-world problems and streamlining the inefficiencies in the complex global trade industry. You’ll have the opportunity to reshape an industry by creating the new operating system for global trade.

The Ocean engineering group is responsible for creating products and workflows that enable us to effectively fulfill and move our clients' cargo. We work closely with our product, business and data teams to solve complex optimization problems around container utilization and route planning to make sure we are able to fulfill the promised transit times while utilizing our supply efficiently.

We are looking for engineers who love learning, are passionate about collaborating, and desire to build solutions with a global impact. This role will be located in San Francisco, CA.

You will:

  • Craft the architectural strategy, and own the technical landscape, for a major domain in the world of logistics that powers global trade.
  • Design systems that represent the real-world intricacies of logistics entities, such as cargo, routing, customs, and pricing.
  • Work closely with business partners and product managers to distill complex business problems into elegant technical solutions.
  • Build and launch products rapidly and incrementally. We ship to production dozens of times per day.
  • Geek out about shipping and logistics. (We do this often.)
  • You play a significant role in the career development of others, actively mentoring and educating the larger software engineering community on trends, technologies, and best practices.
  • Drive data accuracy architecture and improvement loops through various subsystems.

What you’ll build:

  • Ocean Planner - As our network increases in complexity, planning and routing become exponentially more complex. We will build fully automated planning and optimization technology powered by data science to match demand to the right supply. The planner will trade off the probability of no-shows (due to cargo ready date changes or cancellations) with taking bookings over available capacity to maximize space utilization, while still ensuring a reliable shipping experience for clients. The planner will prioritize clients based on customer lifetime value, incorporate carrier performance to ensure we utilize space we have committed to.
  • Instant Quoting - Clients will be able to get an instant quote with a promised "delivered by" date that Flexport is able to achieve with 95% or higher on-time performance. The quote will be based on real-time inventory availability, high confidence ML predicted transit times and dynamic pricing.

You should have:

Basic Qualifications

  • 8+ years of experience writing software, and a strong engineering background.
  • Experience building large scale, high-performance systems in a complex, multi-tiered, distributed environment
  • Knowledge of at least one programming language such as Ruby, C, C++, Java, or Kotlin
  • 5+ years of design and architecture knowledge as well as familiarity with object-oriented analysis and design patterns (OOA/OOD)
  • Bachelor's degree in Computer Science or related technical field, or equivalent experience

Preferred Qualifications

  • A love of simple, well-tested code that is easy to extend and hard to break.
  • The ability to convey technical ideas in common terms to business partners, product managers, and engineers alike.
  • Understanding of performance tradeoffs, load balancing and operational issues
  • Demonstrated ability to mentor junior software engineers in all aspects of their engineering skill-sets
  • Knowledge of professional software engineering practices & best practices for full software development life cycle, including coding standards, code reviews, source control management, continuous deployments, testing, and operations
  • Non-optional: an aptitude for learning quickly.

Engineering Culture and Values:

Check out our Engineering blog.

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make it easy and accessible for everyone. We’re shaping the future of a $8.6T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. 

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. At a valuation of $8 billion, we’re experiencing record growth and are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Worried about not having any logistics experience?

Don’t be! Our mission is to make global trade easy for everyone. That’s why it’s important to bring people from diverse backgrounds and experiences together with our industry veterans to help move the global logistics industry forward.

We know this industry is complex. That’s why we invest in education starting day one with Flexport Academy, a one week intensive onboarding program designed specifically to set every new Flexport employee up for success. 

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

To learn more about what our tech teams have been up to, head to the Engineering Blog.

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Location

Our office is right in the heart of historic Seattle, steps from Pike Place Market and surrounded by food, music, art, and ocean and mountain views.

An Insider's view of Flexport

What’s the vibe like in the office?

The Seattle office is incredibly collaborative, fun, and full of energy. Whether it’s spinning a prize wheel for birthday gifts or having offsite events on a boat, our office always finds ways to come together and appreciate one another for the work that we do.

Dylan

Data Operations Associate

What projects are you most excited about?

I’m excited to be working on improving the performance of our teams using data-driven analysis. Combining what I already know about data with everything I still have to learn about operations will be a great challenge that I'm ready to take on!

Seema

Data Operations Associate

What makes someone successful on your team?

Knowing how to be a team player. At Flexport, you can't grow the business alone. That means dropping what you’re doing to help the person next to you, dive head first into a problem, and take initiative when you see a gap. The people on our teams come from a diverse pool of work experience, so there's always someone who can offer their expertise.

Cayla

Global Operations Manager

How do your team's ideas influence the company's direction?

Flexport is customer-obsessed, and thus our direction must be influenced by the ever-changing needs of our clients. Our teams collaborate closely with our clients to learn what truly impacts their supply chains, and it's our responsibility to unlock and create value by funneling those insights into our own work and throughout the rest of Flexport.

Pete

Senior Global Operations Manager

How does the company support your career growth?

The opportunities to grow your career at Flexport are vast. Expansions globally and domestically provide you the ability to master your work, but also expand your day to day and round out your experience. In addition, weekly meetings with your manager provide you the opportunity to state your career goals and discuss ways to achieve them.

Aaron

Global Operations Associate

What are Flexport Perks + Benefits

Flexport Benefits Overview

Flexport is an employee forward company. We know that life comes first and want you to take the time you need with our flexible paid time off program. We offer 100% covered health, vision, and dental insurance, 401K, performance bonuses, stock with a 10-year tax option, commuter benefits, a generous maternity (18 weeks with a phase back program that offers reduced hours and flexible schedule during their first month back) and paternity leave (8 weeks), free lunch and snacks, dog-friendly offices, pay equity, career advancement, and more.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

We're proud that we collectively speak over 40 languages and live on 3 continents. We strive to create a workplace where candidates, employees, and all community members within Flexport’s ecosystem of connected organizations are encouraged to share their stories, celebrate their cultures, and learn from one another. Joining Flexport means joining a truly global community.

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