Accounts Receivable Specialist (AR) at Tango Card

| Seattle
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What are we up to at Tango Card:

Tango Card helps thousands of companies reach their business goals by making rewards and incentives easy and awesome. Our customers genuinely love working with us and it shows as we are in the top 10% of Inc’s 5000 fastest growing companies. We are backed by a stellar group of investors including private equity firm FTV (who led a $35M growth equity round in 2018), Fyrfly Venture Partners, Floodgate Capital, Eric Schmidt’s Innovation Endeavors, SWaN & Legend partners, and WTI.

We have 2500+ live enterprise customers today including some of the World’s most recognizable businesses like Twitter, Google, Extole, Microsoft, Salesforce and F5. We also work with the top Gift Card brands including Amazon, Starbucks, Target, Walmart, Home Depot and over 300 more in 30+ countries. Our customers send millions of Gift Cards a month using Tango Card and we’ve facilitated nearly $1B of these Gift Card transactions since inception. Last but certainly not least, we proudly partner with many of the most respected non-profits in the country including the National Park Foundation, Special Olympics, and Habitat for Humanity.


Why work for us:

Tango Card is proud to have been rated one of the best companies to work for by BuiltIn. We are on an incredible path to be the #1 rewards provider for companies around the world, and to get there we need amazing people (like you) in customer support, sales, engineering, and finance to realize this vision.

We foster an office-culture of autonomy and transparency with flexible working hours and slim org structures. We provide our team members with what they need to be successful in their role, whether this is the latest technology at their fingertips or going to conferences to learn about new industry trends. Our offices are designed for productivity and comfort with optional standing desks, comfortable pod-chairs, and a very dog-friendly environment. With a company like Tango Card that is experiencing high growth year over year, career opportunities abound and you really have the chance to create, own and grow your role.

Reward yourself, and join the Tango Card team.


Role Description:

Tango Card is looking for an AR Specialist that will serve as a key contributor for our exciting funding team.

This is not your typical accounting position as you will be exposed to changing scenarios, communicate

with customers and internal departments, and take a project management approach to ensure success

when customers are funding their Tango Card accounts.


Reports to: Finance Manager


As an Accounts Receivable (AR) Specialist at Tango Card you will:

  • Act as point of contact for the Accounts Receivable team
  • Accurately allocate funds sent via wire, ACH, and check into customer reward accounts and record accounting transactions within NetSuite
  • Collaborate with Customer Success and Onboarding team to identify customer wants and solve any funding pain points
  • Manage daily transactions from our merchant credit card processor and record within NetSuite
  • Manage the CRM queue within NetSuite to respond to customer inquiries and ensure SLA deadlines are met
  • Assist Sr. AR Specialist to maintain clean and accurate AR aging and collect on past-due invoices
  • Improve efficiencies by documenting and updating processes
  • Complete ad hoc and special requests passed down by Finance Manager

Our Ideal Accounts Receivable (AR) Specialist at Tango Card will have most of the following:

  • 2+ years of experience in Accounting with a focus on Accounts Receivable, high volume a plus
  • Intermediate excel skills and the ability to pick up on other technical software programs
  • Strong customer service and communications skills
  • Possess a positive attitude and the ability to work cross-functionally with internal departments
  • Must be a quick learner with the ability to adapt to a changing environment. We are moving fast and growing every month
  • Prior experience with NetSuite, Jaspersoft/Jasperstudio is a plus
  • Strong attention to detail and the ability to take ownership of special projects or circumstances, we roll up our sleeves to make sure our customers have the best experience possible

What you'll get from us:

  • Competitive pay (money isn’t everything, but it helps)
  • Medical, Dental and Vision benefits (100% employer paid premium, for employee)
  • Unlimited PTO and a generous holiday schedule
  • 401(k) matching and equity opportunities, 401(k) 100% match of up to 6%
  • Dog-Friendly office located in West Seattle.
  • Snacks, Drinks, and company pot-lucks
  • Company outings, and team morale events
  • Culture that fosters autonomy, creativity, inclusion, transparency, and ownership

Tango Card is proud to be an equal opportunity employer; we are strong because we are diverse.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SpringFrameworks
    • VueJSFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • Aha!Management
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • IntercomCRM
    • SalesforceCRM
    • MailChimpEmail

Location

Our office is near so many great restaurants in the West Seattle Junction, and conveniently located to Rapid Ride buses.

An Insider's view of Tango Card

How would you describe the company’s work-life balance?

The work/life balance exemplified from the top down. Ever since I joined 6 years ago, our CEO has visibly made time for family, whether it’s picking up his young son from TaiKwonDo practice or meeting up with his family for mid-week lunch near the office. The leadership team actually takes time off and encourages employees to do the same.

Nina

Sr. Business Development Director

What does your typical day look like?

As a member of the marketing team, each day can look very different. Whether it’s traveling to various cities to rep our company at tradeshows, writing copy for blog posts and marketing campaigns, or working with our customers to highlight their success stories, my role as marketing manager offers me a ton of variety and autonomy over my day!

Ishea

Marketing Manager

What makes someone successful on your team?

1. Customer Advocate: Be the voice of your customer internally
2. Time Management: The ability to structure your day to be the most efficient
3. Proactive: Anticipating customer needs
4. Growth Mindset: Establish customer growth milestones
5. Sense of Humor: Have fun! Our team is best known for our "Belly-Laughs"!

Elizabeth

Director (Head), Customer Success

How do you make yourself accessible to the rest of the team?

I want to hear and learn from every TangoCardian. I am always impressed by the passion our team has and the quality of thought that goes into ideas that they share with me.

I welcome conversations from anyone and always make myself available. I don't have an office and sit with our broader team, that way I'm easy find and open for feedback.

David

CEO

What’s the vibe like in the office?

The vibe in the office is best described as optimistic and upbeat. We all genuinely believe in Tango Card's mission and want to do our part to help Tango Card be the largest reward provider for the global enterprise.

We also love a good laugh! You begin to recognize your coworkers laughs real quick!

Benjamin

Manager: Talent Acquisition and Employer Brand

What are Tango Card Perks + Benefits

Tango Card Benefits Overview

We care deeply about our team members here at Tango Card. We do our best to remain very competitive in the benefits space.

Culture
Volunteer in local community
Tango Card is starting our first company-wide volunteer events. We take input from all our team members before selecting a charity.
Partners with Nonprofits
Tango Card partners with over 20 nonprofits like "RED" and "Girls Who Code". We've raised well over $1M for their causes!
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Tango Card provides an unconscious bias training as part of our HR and Recruitment initiatives.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Tango Card's covers 100% of the premium for employee health insurance.
Life Insurance
Retirement & Stock Options Benefits
401(K)
Tango Card provides employees with a 401(k) match managed by Fidelity. We match 100% of contributions up to 6% of income.
401(K) Matching
Tango Card provides employees with a 401(k) match managed by Fidelity. We match 100% of contributions up to 6% of income.
Company Equity
Tango Card offers generous equity options to our employees, vesting over a 4-year period.
Performance Bonus
Most Tango Card employees are eligible for a yearly performance bonus or commission plan.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 8 weeks of parental leave for the primary caretaker. Acme Co. also provides 6 weeks of leave for the secondary caretaker.
Flexible Work Schedule
You know when you work best! Work with your manager to get a schedule that works for you.
Remote Work Program
Most roles at Tango Card offer the ability to work remote 1 day or more a week.
Family Medical Leave
Company sponsored family events
Acme co. sponsors family oriented events Semi-annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
We understand your schedule is as unique as you are, we have an unlimited PTO policy to help make the most of our work-life balance.
Paid Holidays
Tango Card observes most major holidays, and provide paid time off during them.
Paid Sick Days
As part of our Unlimited PTO policy, employees can take as much time as they need to feel fully rested before returning to work.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
We provide company lunches during company wide meetings, this happens at least once a month.
Happy Hours
Happy hours are hosted on a "per-team" basis to help celebrate our wins!
Pet Friendly
We offer a very dog friendly office
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
Lunch and learns
Promote from within
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