With unmatched technology and category-defining innovation, Icertis pushes the boundaries of what’s possible with contract lifecycle management (CLM). The AI-powered, analyst-validated Icertis Contract Intelligence (ICI) platform turns contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Today, the world’s most iconic brands and disruptive innovators trust Icertis to fully realize the intent of their combined 7.5 million+ contracts worth more than $1 trillion, in 40+ languages and 90+ countries.

Who we are: Icertis is the only contract intelligence platform companies trust to keep them out in front, now and in the future. Our unwavering commitment to contract intelligence is grounded in our FORTE values—Fairness, Openness, Respect, Teamwork and Execution—which guide all our interactions with employees, customers, partners and stakeholders. Because in our mission to be the contract intelligence platform of the world, we believe how we get there is as important as the destination

About the role:

Icertis is rapidly growing and scaling its global business. We are investing in building a highly strategic Revenue Operations function to support our global growth and we are looking for a dynamic, high-impact leader to take our Demand and Revenue analysis to the next level.

As the Director of Demand and Revenue Analytics, you will play a critical leadership role: you will work closely with the company’s marketing, sales and business development leaders and bring key market, strategic and operational insights that will shape the direction of the customer acquisition and revenue functions and accelerate our growth. You will also play a key role shaping our understanding of the market and influencing our go-to-market and customer engagement model.

The ideal candidate will have a proven track-record of driving business outcomes through keen financial insight and business modeling. They will have the ability to formulate a clear and detailed “Analytical Picture” of our market opportunity, our target customers and partners to directly impact our go-to-market strategy. They will also have experience in analyzing sales, marketing and partner business performance and be able to use data to influence and drive continuous improvements to the business that accelerate our growth. They will be tool-savvy with experience in high scale data management, reporting and analysis tools that support a data-driven culture.

This role is hands-on and full-contact – if you enjoy using data and analysis to make great things happen in a business this is the job for you.

What you will do:

• Develop and maintain a clear and detailed picture of our Market Opportunity. This will include building a deep understanding of our products and our customers.
• Drive benchmarking efforts to ensure that Icertis’ marketing, sales, and partner models are world-class in performance.
• Provide deep analysis of current data: review of internal & external sources, evaluate past performance, identify what is happening, what it might mean and what can we do about it?
• Develop rigorous, data driven, quantitative analysis to test hypothesis and support recommendations. Ensure alignment of financial and strategic soundness of recommendations
• Assist revenue leadership team (CEO, CFO, Marketing, Sales, Partner) and drive discussions on what we should be asking. Collaborate with all departments in prioritizing investments that allow for optimizing revenue and growth results
• Assist Marketing, Field Sales and Partner leaders with insight and analysis that helps them maximize resources, improve function and role productivity and reduce customer acquisition costs (CAC)
• Develop and maintain business performance models and ongoing operational dashboards to help support annual planning and performance tracking to optimize customer demand and revenue generation functions

What you will bring:

• 10+ years of experience of working in direct strategic analysis support and operations for Enterprise Sales and Marketing.
• MBA, Consulting or equivalent experience preferred. Enterprise experience and seasoning matter, and are an advantage!
• Demonstrated success in building analysis and models that drive insight and influence outcomes and decisions: this is a hands-on role that requires a deep connection to the data and the business
• Strong people skills. Ability to explain data so that other people will understand. Ability to persuade others with data to see things differently
• Knowledgeable across all business domains: Sales, Marketing, Customer & Partner operations.
• Able to challenge convention and always seeks an improved outcome
• Agile. Ability to manage multiple ad-hoc requests and demands requiring to quickly shift focus as necessary
• Experience in preparing and delivering executive, board and investor level communications
• Must have advanced Excel and PowerPoint skills.
• Must have experience utilizing BI tools such as Tableau or Power BI
• Must have experience extracting data from multiple sources into a BI tool

What we offer:

We are committed to the health and well-being of all Icertians, their families, the communities they live in, and our customers. This commitment is represented in the Icertis “Four Rings of Responsibility”: Take Care of Self, Take Care of Family, Take Care of Community, and Take Care of Business, in that order.

To support these commitments, Icertis offers excellent health and welfare benefits, a generous 401k match, and a robust paid time off program. Here are some of the other reasons we’ve been named a Top Company to Work for by Seattle Business Magazine for the fourth year in a row!  

• Stock options and shared ownership in the company 

• Flexible work location (role dependent), with work from home allowance 

• Paid maternity and paternity leave 

• A Week for America – 7 days paid volunteer leave in 2020 to help fight racism 

• 4th of July week off – paid 

• Extensive remote onboarding program and virtual employee engagement events 

This specific role might not be for you, but maybe you have a friend who would be a perfect fit. Please forward this opportunity to anyone who wants to help Transform the Foundation of Commerce! #LI-RS1

Icertis, Inc. provides Equal Employment Opportunity to all employees and applicants for employment without regard to race, color, religion, gender identity or expression, sex, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Icertis, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. 

Icertis is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary. 

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