Head of Pricing Strategy & Operations

| Seattle
Convoy, one of the fastest growing startups in the U.S., is transforming the $800 billion trucking industry. Convoy offers companies the best option for moving their freight through its network of thousands of technology-connected trucking companies. Shippers get instant quotes, real-time GPS tracking on all shipments, and actionable business analytics to improve their supply chain. Trucking companies get access to free tools and resources that allow them to find loads they want, drive fuller trucks, and get paid quickly. Convoy is growing quickly and hiring in every area. Come join a company that is literally moving the world forward! 
Founded in 2015, Convoy is backed by this century’s leading disruptors, including the founders and CEOs of Amazon, Salesforce, eBay, Linkedin, Expedia, Dropbox, KKR, Starbucks, and others.
As the Director of Pricing on the Marketplace Growth team, you will be responsible for the company’s pricing strategy to achieve our marketplace, volume and profitability goals while working across our several internal and external stakeholders. 

What You'll Do:

  • Hire, mentor and scale a high performing team that includes both strategic and operational functions 
  • Build pricing strategies and explore incremental opportunities for growth via pricing across Convoy’s existing and future offerings
  • Coordinate pricing initiatives across Convoy’s revenue programs and offerings; including working directly with Product, Demand and Finance to ensure a cohesive strategy
  • Collaborate with Data Science to understand industry trends with regards to marketplace pricing and translate that market data into a digestible and actionable format
  • Partner with Demand stakeholders to refine and build pricing strategies for existing and new shippers as well as contract and transactional revenue programs
  • Develop pricing tests across Convoy’s revenue programs

What You Have:

  • Immediate Impact: 8+ years of professional experience in strategy, analytics, finance, pricing, revenue management or similar fields. Experience defining, supporting, and/or managing pricing decisions as well as pricing frameworks and strategies
  • Strategy: You are able to own and drive programs that are a part of the larger strategic vision for Convoy
  • Fluency with data: You love working with numbers and can draw insights and actions from them, unlocking both incremental and large operational improvements. Strong analytical and financial skills to work on complex business scenario planning. SQL, Excel and/or similar data analysis experience. 
  • Just do it attitude: You have strong operational mindedness, curiosity and can drive concrete programs and an ability to excel in a dynamic work environment as an early leader of a growing team
  • Communications: You have excellent written and oral communication skills. You can synthesize data into recommendations for business strategy & tactics to a range of audiences including executive leadership. 
  • Judgment: You can assess costs, benefits, and risks to your programs. You can identify and respond to risks and high-priority issues rapidly and effectively
  • Influence: You drive effective teamwork, collaboration and commitment across multiple disparate groups with competing priorities. Executive presence with the ability to succinctly, confidently and articulately defend and challenge positions in both verbal and written communications
  • Superior organizational and time management skills: Ability to prioritize workload and manage multiple projects and tasks
  • Humility: Takes work seriously, but not themselves. Confident, yet humble. Enjoys hearing diverse perspectives on a problem and bringing groups together to agree on the best possible solution

Convoy is an equal-opportunity employer and we are actively seeking a diverse team. If you're a collaborative team player who wants to have an outsized impact with a small, tight-knit team, we'd love to hear from you!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
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    • GraphQLLanguages
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Location

4th Avenue, Seattle, WA 98101

An Insider's view of Convoy

What's something quirky about your company?

At our weekly all-hands meeting we ask 3 new hires to come up and share "Two Truths and a Lie". This is extra neat because you get to familiarize yourself with new folks and also learn something fun about the people you work with. Sometimes we even learn new vocabulary, like what a Luthier is (a maker of stringed instruments)!

Jocelyn

Director of Recruiting

What's the biggest problem your team is solving?

Matching the right truck to the right load is one of the most expensive and manual steps in a traditional brokerage. Many people thought it couldn't be solved in an automated way because of the complexity. It took us 3 years and in Jan 2019 we announced that we had reached 100% automated matching.

Ziad

Chief Product Officer

How has your career grown since starting at the company?

My role has shifted from being just a product owner to taking on a more active role in leadership activities at the company. I contribute to hiring across the company, speak at various panels and events, help sustain our core culture through hyper growth, and act as a founding member of Women Discussion Groups at Convoy.

Himani

Senior Manager, Product

How do you empower your team to be more creative?

We’ve built a culture where all ideas are welcome, candid debate is encouraged, and it's okay to fail. We focus on values that encourage us to ask questions, challenge ideas, and discuss wild ideas; driving them forward when possible. Creativity has spurred some of our biggest innovations, like automated detention for carriers!

Melanie

Director, Operations

What projects are you most excited about?

Completely reimagining an industry core to our economy and making it as efficient as possible. Building the framework and models that allow Convoy to reduce inefficiencies at every stage of the shipping process, and in turn reduce empty miles, truck traffic, and the environmental impact of shipping, is both rewarding and intellectually stimulating.

Max

Senior Director, Data Science

What are Convoy Perks + Benefits

Culture
Volunteer in Local Community
Friends Outside of Work
Eat Lunch Together
Intracompany Committees
Team-Owned Deliverables
Team-Based Strategic Planning
Open Office Floor Plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious Bias Training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team Workouts
Acme Co.'s team fitness initiatives include In-office yoga.
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Acme Co. provides Backup child care assistance.
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Company-Sponsored Family Events
Vacation & Time Off Benefits
Generous PTO
Convoy has a flexible vacation policy so you can take the time off you need.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Happy hours are hosted On occasion .
Relocation Assistance
Professional Development Benefits
Lunch and Learns
Acme Co. hosts lunch and learn meetings once per month.
Cross-Functional Training Encouraged
Promote from Within
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