Convoy is transforming the $800 billion trucking industry, where even 10 years ago, most truck drivers did not have smartphones and paper driver logs were common. In 2015, Convoy launched the digital freight movement with an open and fully connected marketplace for brands and manufacturers to work directly with freight carriers who move truckload shipments throughout the country. This ‘Digital Freight Network’ is powered by machine learning and automation, and supported by a broad, ever-growing set of features that benefit both sides of the marketplace.

We’ve been honored to work with some great companies, such as Unilever, The Home Depot, and Procter & Gamble. We’ve also been backed by world-class investors, including Google, YCombinator, Fidelity, Greylock Generation, Lone Pine, T. Rowe Price, Baillie Gifford and the founders and CEOs of Amazon, Salesforce, eBay, LinkedIn, Expedia, Dropbox, Starbucks, and others. We are proud to have been named a CNBC Disruptor 50 Winner (3x), a Fast Company World Changing Idea, a LinkedIn Top Startup, a Forbes' Best Startup Employer, one of Fortune Magazine's 'Impact 20' list, a best place to work in Washington State, a BloombergNEF Pioneer winner, and more.

This is your opportunity to collaborate with an incredible group of people and help transform the freight industry. Join Convoy and help us transport the world with endless capacity and zero waste.

As the Head of Revenue Operations at Convoy, you will enable a company strategy that will transform the freight industry for our customers on both sides of the marketplace. You will be responsible for mission critical tasks related to sales processes & operations. This is a unique opportunity for a senior leader to collaborate directly across multiple teams including Growth, Sales, Account Management, Operations, and Marketing, partnering with Finance teams to implement performance metrics, and influence alignment of all revenue operations.

The Head of Revenue Operations will be tasked with driving effectiveness by establishing measurable processes to improve sales and account management efficiency and determine growth goals. You will be comfortable in executive environments guiding complex design and development of single source of truth business reporting and insights while designing variable incentive systems to drive a world class selling team to creatively compete and win. As a senior leader within our revenue organization, you will also build confidence internally through seamless communication, deep understanding of our customers, and intimate knowledge of the numbers as they drive key business decisions.

You will:

• Lead Convoy’s revenue operations teams as a key cross-functional executive
• Be a critical member of the revenue organization’s direction; influencing our story/value proposition, go-to-market strategy and offerings
• Own and lead all aspects of Revenue Operations including sales forecasting, commission planning, quota alignment, territory mapping and pipeline reviews
• Manage sales operations functions including all systems and tools
• Power a single source of truth for all Revenue teams including all key pipeline and forecasting views
• Work closely with cross business leaders to identify, develop, and deploy new business improvement opportunities across Sales, Account Management, Marketing, and Operations
• Proactively oversee and strive to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning efforts
• Balance 2 sided marketplace to earn profit; leveraging business strategy, key insights data and pipeline views
• Build strong advocacy with key internal partner teams such as Legal, Pricing, Finance and Product to accelerate deal velocity and growth

We are looking for someone who has:

• BA/BS degree. MBA preferred.
• 15+ years of sales operations and business strategy experience in the tech industry or transportation/supply chain industry (e.g. managing and building teams, demonstrated success in growing client revenue and customer satisfaction).
• Experience working with high performing sales teams, including salespeople who’ve sold to Fortune 500 companies.
• Demonstrated leadership skills in managing and influencing decision-makers and key stakeholders.
• Outstanding communication and interpersonal skills; demonstrated ability to positively impact and influence; superior peer relationship skills.
• Strong written and verbal communication skills.
• Strong ability to develop and maintain internal relationships and build trust.
• Proven ability to manage multiple, competing priorities simultaneously.
• Comfort with ambiguity; ability to be flexible in a rapidly changing environment.
• You are a self starter; comfortable with defining goals, success factors, and key metrics for programs, and delivering against them.
• You have the demonstrated ability to be an inspirational leader, including building and maintaining strong team culture and morale.
• You have strong analytical abilities with a background in planning and managing through data.
• You have excellent interpersonal communication skills.

Benefits:

Employees' wellbeing is top of mind for the Convoy team. Outside of offering excellent medical, dental, and vision benefits, we also offer the following: 

* On demand mental and emotional health benefits through Lyra 

* On demand primary care through 98.6

* Generous paid time off

* Paid parental leave program 

* Fertility benefit solutions via Progyny

* Child-care and adult/elder-care options through Bright Horizons

* Opportunity to join and contribute to one of our Employee Resource Groups

* Ability to make a real world impact!

Convoy is an equal-opportunity employer and we welcome applicants from all backgrounds. If you’re a passionate team player who wants to have an outsized impact on a diverse and dynamic team, we’d love to hear from you!