Funko Overview

Welcome to the Funko-verse, a world built on pure imagination, a land governed by the philosophy that stories matter, a universe comprised of characters from countless fandoms, a galaxy of once upon a times and happily ever afters.

But what does Funko do?

Funko is a purveyor of pop culture, making and selling license-focused collectibles. We’re based in Everett, WA where we have a store that delights kids of all ages (kids at heart included). We currently hold hundreds of licenses for franchises ranging from Marvel to Harry Potter, giving us the rights to create tens of thousands of characters—one of the largest portfolios in the pop culture and collectibles industry. We take your favorite characters and turn them into adorable, or sometimes scary, collectible figures. Our most famous line, Pop! Vinyl, has millions of fans around the world. 

The Credit and Collections Manager is responsible for directing and coordinating the Credit and Collections function for the Company, reviewing the credit status and credit limits of customers on a regular basis-including reviewing accounts receivables to identify problems and collect on delinquent accounts. This individual must have a strong sense of leadership, a diversified understanding of credit and collections, and an ability to resolve customer conflicts. 

Your Superpowers in Action

• Perform credit reviews, monitoring of risk for new and existing clients.
• Liaisons with the international credit manager/team to ensure we have a global view on shared customers and a global view of customer and credit risk
• Manages relations with collection agencies, credit reporting agencies and actively participate in NACM credit group.
• Lead and manage the development and implementation of new credit processes, both domestically and internationally.
• Prepares monthly customer and credit risk analysis reports for the management team.
• Performs analysis of accounts, records and other accounting documents to aid in preparation and analysis of various reports.
• Monitors customer aging and performs follow-up. Initiates collection of past due items, performs research and provides follow-up action to resolve customer deductions.
• Assists various department managers with the extension of credit to customers in accordance with established policies to include setting credit limits and payment terms.
• Periodically reviews customer credit files and updates customer credit limits and payment terms as needed.
• Helps support internal and external audit activities.
• Monitors all customer bankruptcies, initiates claim documentation to file with the court and follows-up with the appropriate action to minimize financial loss.
• Coaches and develops team members. Builds the team skills over time through training and development programs, project assignments and staffing for department.
• Maintains solid professional working relationships with other departments and external customers.
• Support team with special projects and workflow process improvements

Must-Have Superhero Gadgetry

• Ten or more years of credit/collections/accounts receivable experience.
• Five or more years’ supervisory experience. 
• Strong knowledge on laws and regulations concerning credit and collection issues, such as UCC filings, legal credit applications, and enforceable guarantees of payment.
• Experience managing credit in a consumer goods and retail environment.
• Ability to identify potential customer credit risk factors and act appropriately.
• Experience with importing and wholesale distribution, preferably of consumer goods.
• Create an environment that encourages and rewards teamwork and collaboration, both internally and externally.
• Ability to manage and develop people. Sets expectations, teaches, tracks result and manages accountability.
• Excellent oral and written communication skills; ability to tailor communication to audience
• Excellent project management skills.
• Proficient in Microsoft Office Word, Excel and Outlook.
• Bachelor’s degree in business, accounting or related field is strongly preferred.

What Funko OffersFunko offers a competitive compensation package with full benefits and a 401(K) plan with matching contributions from the company. Most importantly, we offer a creative work environment with people who love pop culture just as much as you do. Can’t wait to gush about your latest binge? Neither can we! Looking for a place where your favorite pop culture t-shirt will receive the compliments it deserves? We know how you feel! Funko is an equal opportunity employer. We know that every superhero has a unique origin story and the diversity of these stories enrich what we do. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.