Finance//
Senior Financial Analyst - Sales Finance at Outreach
Sorry, this job was removed at 3:05 a.m. (PST) on Thursday, February 25, 2021
We are looking for an experienced Senior Financial Analyst to join the Outreach Sales Finance team. This critical hire will report to the FP&A Revenue Manager to focus on revenue-driven financial metrics and KPIs. It will partner with the Success & Services organizations by driving business insights and analysis to ensure we at Outreach continue to be one with our customers. The perfect candidate for this role will have exceptional analytical capabilities, an understanding of SaaS revenue drivers, partner and communicate with Leadership with ease, and most importantly, be excited about enhancing the customer experience at Outreach!
Your Daily Adventures Will Include
- Partnering and building relationships with Leadership in Customer Success, Services, and Sales organizations
- Leveraging data and insights to provide strategic and operational finance support to the Customer Success Organization to help drive customer adoption, retention, and expansion
- Reviewing, analyzing, and forecasting retention and renewal of financial KPIs
- Developing ROI analysis to track and articulate financial impact related to customer retention and satisfaction and the impact on topline growth
- Proactively deep-diving data and creating new reporting and dashboards to derive insights and conclusions related to customer retention
- Understanding the entire Sales cycle from the top of the funnel to the satisfaction and retention of the customer and leveraging data to derive conclusions on how to improve it
- Providing financial modeling support on Customer Success and Sales programs and strategic initiatives
- Performing strategic and scenario analysis to determine present and future performance
- Delivering a high standard of quality and accuracy in financial reporting and forecasting
- Assisting with the preparation of the Board of Directors materials, management reporting, and project-based analyses that summarize business performance with recommendations for necessary actions or changes
- Proactively analyzing and evaluating the business, identifying key operating trends and opportunities for growth
- Ad hoc projects and analyses
Our Vision Of You
- 3-5 years of progressive financial analysis experience
- Strong presence with the ability to interact with Sr. Leadership
- Proven experience in financial modeling, business analysis, FP&A, business integration, and analytics
- Prior experience in a technology/software/SaaS company
- Strong analytical and problem-solving skills
- Ability to drive structure in ambiguity
- Highly Curious
- Bachelor’s degree in Finance or related field
- MBA is a plus
- Ability to multi-task and work in a challenging fast-paced environment
- Excellent communication skills (written, verbal, and listening)
- Maturity, professionalism, and a high level of discretion are required
- Strong work ethic with a positive, can-do attitude
- Excellent MS Office skills, specifically Word, Excel, and PowerPoint
Why You’ll Love It Here
• Generous medical, dental, and vision coverage for full-time employees and their dependents
• Flexible time off
• 401k to help you save for the future
• Company-organized and personal paid volunteer days to support the community that supports us
• Fun company and team outings (or virtual events these days!) because we play just as hard as we work
• Diversity and inclusion programs that promote employee resource groups like OWN (Outreach Womxn's Network)
• A parental leave program that includes not just extended time off but options for a paid night nurse, food delivery, gradual return to work, and the Gottman Institute's Bringing Home Baby course for new parents
• Employee referral bonuses to encourage the addition of great new people to the team
• Plus, unlimited snacks and beverages in our kitchen (once we're back in the office, that is!)
• We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
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