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Coordinator, Talent & Development

| Seattle

Company Description

Accolade at a glance…

Accolade is a personalized health and benefits solution that dramatically improves the experience, outcomes and cost of healthcare for employers, health plans and their members. With a unique blend of compassionate advisors, clinical experts and intelligent technologies, we engage individuals and families in their health, establish trust, and influence their decisions at every stage of care. Accolade connects the widest array of personal health data and programs to present a single point of contact to the most effective health and benefits resources, while coordinating with providers at every step. Accolade consistently achieves 70 and higher Net Promoter Scores, 98% consumer satisfaction ratings, and up to 15% employer cost savings. Accolade has been recognized as one of the nation’s 25 most promising companies by Forbes, a fastest-growing private healthcare company by Inc. 5000, and is consistently rated a Top Workplace across the country. For more information, visit accolade.com.

Job Description

At Accolade we know that our employees are our competitive advantage and attracting the best people is critical to our continued success. We are looking for a Talent & Development (T&D) Coordinatorto us help us maintain this competitive advantage. The T&D coordinator facilitates all operational aspects of the hiring lifecycle in support of identifying, attracting and hiring top talent. Using effective communication skills and a strong attention to detail, the T&D Coordinator ensures an unparalleled experience for both candidates and hiring teams throughout the hiring and onboarding process. This role also includes working on various assignments, such as supporting our onboarding team providing a smooth transition from candidate to employee

A day in the life…

This position requires someone who can manage multiple priorities in a variety of areas:

Coordination:

  • Support the Talent Aquisiton and hiring teams by coordinating the interview process including: scheduling phone screens, facilitating tours, onsite and video interviews with hiring teams, executives, and candidates.
  • Adminsister global background check process including: monitoring for completeness, escalating adverse situations to Talent Acquisition Partner and legal council, reconciliation of invoices, etc.
  • Monitor employee referrals: reach out to referral candidates via ATS, partner with HRBP’s and payroll to ensure accurate and timely payment of referral bonuses process referral bonuses.
  • Responsible for uploading new hire documentation to employee files once returned and ensure completeness of the EE file and new hire access request forms.
  • Maintain new hire and internal movement data.
  • Manage day-of interview logistics including conference room setup, security notification, lunch set-up, and triaging of any unexpected schedule or room conflicts.
  • Support candidates in making travel reservations and processing interview-related expenses timely, follow up with Finance as needed.
  • Assist with hiring events, as needed.
  • Measuring time, cost and quality of all hires (both internal & external) & produce monthly reports demonstrating your findings by maintaining & update the recruitment tracker ensuring that the information is accurate

ATS Adminstration:

  • Serve as the Subject Matter Expert (SME) and point of contact for all employees regarding the ATS, troubleshooting issues and providing training and guidance to users.
  • Responsible for auduitng the data within the ATS to ensure recruiter compliance and data integrity within the ATS.
  • Responsible for the ATS reporting: Standard reports to include EEO metrics, source reporting, YTD Hires, Candidate Workflow status report including ad hoc reporting.
  • Maintain all documentation, process workflows and training material, ensuring it is up to date and organized in a way that is easy to access.
  • Partner with HRIS to manage the quarterly enhancements for the ATS and the product roadmap features.
  • Manager a continuous feedback process to users and communicate furture functionality requests directly with ATS provider.
  • Work with HRIS Analyst to ensure seamless data transfer between ATS and HRIS.

Qualifications

What we are looking for…

  • Strong organizational and attention to detail required.
  • Excellent communication skills, both verbal and written.
  • Experience maintaining and administering an Applicant Tracking System.
  • Strong knowledge of all relevant recruiting immigration and employment laws and regulations.
  • Ability to work independently; self-motivated with a sense of urgency.
  • Excellent problem-solving, analytical skills and excel skills.
  • Ability to effectively communicate with candidates and employees at every education level.
  • Good computer skills; ability to develop spreadsheets and reports to analyze.
  • Excellent collaboration and consensus building skills.
  • Strong relationship-building and networking skills.
  • Ability to prioritize and manage multiple tasks with tight deadlines.
  • Ability to develop, administer and communicate recruiting processes and policies

Additional Information

What is important to us

Creating an enduring company that is hyper-focused on our culture and making a meaningful impact in the lives of our employees, members and customers. The secret to our success is:

We find joy and purpose in serving others

Making a difference in our members’ and customers’ lives is what we do. Even when it’s hard, we do the right thing for the right reasons.

We are strong individually and together, we’re powerful

Trusting in our colleagues and embracing their different backgrounds and experiences enable us to solve tough problems in creative ways, having fun along the way.

We roll up our sleeves and get stuff done

Results motivate us. And we aren't afraid of the hard work or tough decisions needed to get us there.

We’re boldly and relentlessly reinventing healthcare

We're curious and act big - not afraid to knock down barriers or take calculated risks to change the world, one person at a time.

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement

Location

We are right in the heart of the action downtown, located at the Washington State Convention Center (https://www.wscc.com)

An Insider's view of Accolade

What’s the vibe like in the office?

Someone in our office hacked into the white noise machine speakers and installed a Slackbot to play music from Spotify where anyone can add to the queue. We start it every Friday afternoon and it's amazing.

Ben

Sr. Director Product Management

What does your typical day look like?

We’re talking to people who are searching for ways to create value both for their employees and for their cost centers. Normally, in other companies, you are pitching something that either saves time or money. Here, we are spreading the word about something that can profoundly change or save lives. Who wouldn’t want to do this kind of work?

Lyndi

Sr. Demand Marketing Manager

How has your career grown since starting at the company?

Nothing beats the culture here. You have people who can help you grow and contribute to the best of your abilities- that is the best thing about Accolade. I started as an Intern and now am a Business Intelligence Developer!

Akshay

Business Intelligence Developer III

What is your vision for the company?

We have an opportunity to change the way consumers experience the healthcare system that's really not working in their favor. Healthcare is complicated, anxiety-creating, and it's too expense. Our service has an opportunity to make life better for the consumer, drive costs down for the business, and actually make people healthier.

Raj

CEO

How do you collaborate with other teams in the company?

I love how cross-functional Business Development is, because it allows us to work with so many different constituents across the business. Accolade is a talented yet humble team, where trust in each other is paramount. In this culture, I watch people to reach their greatest potential without feeling alone in the face of exciting challenges.

Jennifer

Sr. Director Business Development

What are Accolade Perks + Benefits

Culture
Volunteer in local community
We are encouraged to volunteer through a variety of company sponsored events, such as A Day On, Not a Day Off, our annual MLK Day of Service and by using our additional PTO day of volunteerism.
Eat lunch together
Intracompany committees
We have spirit, wellness, philanthropy, and recognition committees which are cross-collaborative throughout the entire company.
Daily stand up
Open door policy
From our CEO, across to the rest of the org, not a single personal office exists in any Accolade location- we have open facilities ripe for cross-collaboration.
Team based strategic planning
Group brainstorming sessions
We have a homegrown idea management program called "Bold Ideas," a team who owns the "Innovation Loop" roadmap, as well as various Designathon and Hackathon activities.
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
We empower each other by creating an inclusive environment & living our values out loud. We embrace differences & value diversity of thinkers & thought. We are Accolade & we are changing healthcare
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We also offer an option to add a Health Savings Account (HSA).
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Customized development tracks
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